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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM MQ

    Score9 out of 10
    N/AIBM MQ (formerly WebSphere MQ and MQSeries) is messaging middleware.N/A

    Woopra

    Score3 out of 10
    Enterprise companies (1,001+ employees)
    Woopra provides real-time customer analytics. It begins by tracking users across digital touch points (website, mobile app, help desk, marketing automation, etc.) and building a comprehensive behavioral profile for each user. These Customer Profiles are Woopra's building blocks, which are used to generate custom analytics reports, funnel analytics, retention analytics, and more.

    $80

    per month

    Pricing
    IBM MQWoopra
    Editions & Modules
    No answers on this topic
    Pro
    $999.00
    per month
    Offerings
    Pricing Offerings
    IBM MQWoopra
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    IBM MQWoopra
    Considered Both Products
    IBM
    No answer on this topic
    Woopra
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    42 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    40 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    42 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    32 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    39 Answers
    No answers on this topic
    Best Alternatives
    IBM MQWoopra
    Small Businesses
    No answers on this topic
    Mixpanel
    Score8.3 out of 10
    Medium-sized Companies
    Apache Kafka
    Score8.9 out of 10
    Heap
    Score8.1 out of 10
    Enterprises
    Apache Kafka
    Score8.9 out of 10
    Gainsight PX
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM MQWoopra
    Likelihood to Recommend
    10.0
    (48 ratings)
    7.0
    (16 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    9.0
    (7 ratings)
    Usability
    9.1
    (7 ratings)
    9.0
    (1 ratings)
    Availability
    9.5
    (29 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (27 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    IBM MQWoopra
    Likelihood to Recommend
    IBM
    In the context of Internet of Things (IoT) applications, IBM MQ plays a pivotal role in managing the substantial data streams emanating from interconnected devices. Its primary function is to guarantee the dependable transmission and processing of data, catering to a diverse range of IoT use cases, including but not limited to smart city initiatives, healthcare monitoring systems, and industrial automation solutions. In the telecommunications sector, IBM MQ is employed for message routing, call detail record (CDR) processing, and network management to ensure real-time data exchange and fault tolerance. When managing the supply chain and logistics, IBM MQ is used to ensure timely and accurate communication between different entities, including suppliers, warehouses, and transportation providers. IBM MQ can be cost-prohibitive for smaller organizations due to licensing and maintenance costs. In such cases, open-source or lightweight messaging solutions may be more appropriate. For scenarios requiring extremely low-latency, real-time data exchange, and high throughput, other messaging technologies, like Apache Kafka, may be more suitable due to their specialized design for such use cases.
    Incentivized
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    Woopra
    My rating of Woopra is the absolute best possible. I would recommend them to anyone looking for an analytics website that prefers a visual interface and a beautiful design. I have not encountered any problems using their app -- ZERO! Their integration with other marketing software, such as MailChimp, helps our company zero in on our marketing campaigns and gives us the information we need to make better choices. I LOVE Woopra and think they are the best out there! I have used other websites and there is no comparison!
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    Pros
    IBM
    • The documentation is very clear,It is understandable and the support helps to configure it in the best way.
    • Server guidelines make it possible to get the most out of work management. It's broad, we can work with different operating systems, I really recommend using linux.
    • It is highly compatible with systems, brockers, applications, and data accumulation programs, it is possible to configure everything so that after the installation of programs, they can communicate with each other and then throw data to an external program that accumulates it and represents in clear details of steps to follow and make business decisions.
    Incentivized
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    Woopra
    • Woopra tracks *individual users and customer accounts*. It cannot be understated how important this is. Google Analytics and other low cost solutions only sample users and provide aggregate data. For enterprise sales, this is critical. Likewise, for product managers trying to segment product usage by types of accounts, this is incredibly useful.
    • Woopra updates user analytics in real time. This is critical in a sales context as you want to be able to follow up quickly on opportunities. Likewise, it is useful for customer success as they can see usage in real time for an individual they are supporting.
    • Woopra has the most turnkey integrations of any web analytics solution on the market. By far the most useful are Marketo, SalesForce, and Slack, but there are several more we didn't tap into. While any solution worth its salt has an API, Woopra's integrations usually require a login and/or API key, and you are good to go. Here is the current list: https://www.woopra.com/appconnect/.
    • Woopra enables B2B product managers to track product and feature usage by revenue, not just clicks. Again, in a B2B context, this is critical, as there are high-value users and low-value users. Knowing the difference is critical.
    • Woopra's implementation is super simple. We were able to set it up with a couple of hours of one frontend developer and some help from our product intern.
    Read full review
    Cons
    IBM
    • There is limitation on number of svrconn connections you can have to MQ on the mainframe which has been an major issue for us. This has been an issue for us for over 4 years and still no fix although I am aware IBM have been working on a solution over the last year.
    • When upgrading to MQ V9.3 on our MQ appliances there is no fall-back option. This was the same for MQ V9.2 upgrade from MQ V9.0. For production upgrades this I believe is not acceptable.
    • AMS is not supplied as part of the standard mainframe MQ licence. You need an extra licence. IBM tell customers how important security and protecting data is yet they still want to charge for this software. The cost of MQ on the mainframe is not cheap so I would expect AMS to be part of the base product.
    Incentivized
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    Woopra
    • User explorer could get some upgrades. It has sometimes been difficult to filter some actions, or groups of actions or combine filters.
    • Can add more cards to the live dashboard.
    • More context data on the user, the device being used, etc.
    Incentivized
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    Likelihood to Renew
    IBM
    No answers on this topic
    Woopra
    We just really like the tool. There are lots of us using it internally... from Product, to marketing, to customer service, to optimization team, to traffic acquisition, to Executives. Really helps us answer questions about how well things are going, and what is not going well.
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    Usability
    IBM
    I give it a nine because it has significantly improved my team's data reliability and operational efficiency. Its great security features give us peace of mind, knowing our sensitive data is well protected. While the setup might initially be complex, I believe the long-term benefits far outweigh this hurdle.
    Incentivized
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    Woopra
    The UI and reports are great overall. Creating reports just requires a few too many screens and clicks. Also dashboard tiles can't be resized. Both of these are easy items that are being addressed
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    Reliability and Availability
    IBM
    The messages are delivered instantly with this software and it integrates with our technology stack, in terms of availability we only had one failure when we were doing some testing and integration with third parties, the features of this software make it always available and its deployment is easy for the company, it does not generate expenses due to failures
    Incentivized
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    Woopra
    No answers on this topic
    Support Rating
    IBM
    There are very specific things that must be elevated to more specialized areas of support, but the common support is very agile when receiving questions or when we leave concerns in real time. I recommend the support of the program in this regard.
    Incentivized
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    Woopra
    Team was always responsive and helpful with special use cases.
    Read full review
    Implementation Rating
    IBM
    No answers on this topic
    Woopra
    Compared to other products, the support was a small effort. We only had part time contributions from a product management intern and front end developer.
    Read full review
    Alternatives Considered
    IBM
    We found IBM MQ very easy to get started and quick to learn by the new users with a short learning curve and seamlessly integrates with IBM products, and quick to perform self-service analytics and make informed business decisions. IBM MQ is also very straightforward in creating simple and best reports, which are very profitable and productive.
    Incentivized
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    Woopra
    Woopra is much easier to setup and use than Google Analytics. I've spent hours trying to create custom reports in Google Analytics. Woopra does not take this much time to get solid reporting for our site. If you need something that tracks marketing efforts then Google Analytics will likely be a better fit.
    Incentivized
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    Return on Investment
    IBM
    • Positive- Message Reliability and Reduced downtime, increases the ROI many times.
    • Positive- Increased stability and enhanced customer experience
    • Negative- cost is very high - Both licensing and integration cost
    • Negative- Learning and training cost of IBM MQ is high as its complex to use and integrate
    Incentivized
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    Woopra
    • Really helped us begin to segment our users based on their engagement and retention.
    • Helped increase retention by about 1.5% after about 5 months of implementation (don't shoot the messenger if your team can't implement that quickly).
    • I felt like it had great potential to create a pipeline between sales and the CSM, but I had trouble getting the sales team to implement it properly as they had their noses deep in calls and emails (they struggle entering notes in SalesForces as well, so it's more a company specific problem).
    Incentivized
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    ScreenShots

    Woopra Screenshots

    Product screenshotProduct screenshotScreenshot of People Profiles - Understand Individual Users from Every AngleScreenshot of Journey Analytics Reports - Uncover critical obstacles and opportunities at every point in the customer experience - from campaign conversions to product engagement.Screenshot of Trends Analytics Reports - Analyze the growth of any metric over time and uncover the hidden forces that drive performance.Screenshot of Retention Analytics Reports - Measure the engagement of features and actions over time to proactively reduce churn and identify the behaviors that drive success.