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IBM Sterling Order Management vs. SAP Business Network

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Sterling Order Management

    Score8 out of 10
    N/AIBM now owns and supports Sterling Commerce products (since August 2010), the most notable product being IBM Order Management. The platform emphasizes order promising and fulfillment and provides tools to adaptively complete orders specified to customer demands.N/A

    SAP Business Network

    Score8.4 out of 10
    N/ASAP Business Network is a comprehensive B2B collaboration platform that connects people, processes, and systems across multiple enterprises, digitizing transactions, and creating transparent, resilient, and sustainable supply chains.N/A
    Pricing
    IBM Sterling Order ManagementSAP Business Network
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM Sterling Order ManagementSAP Business Network
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    IBM Sterling Order ManagementSAP Business Network
    Considered Both Products
    IBM
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    98%
    Would buy again
    51 Answers
    Delivers good value for the price
    No answers on this topic
    93%
    Delivers good value for the price
    41 Answers
    Happy with the feature set
    No answers on this topic
    90%
    Happy with the feature set
    47 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    84%
    Lived up to sales and marketing promises
    32 Answers
    Implementation went as expected
    No answers on this topic
    83%
    Implementation went as expected
    35 Answers
    Best Alternatives
    IBM Sterling Order ManagementSAP Business Network
    Small Businesses
    Webgility
    Score9.6 out of 10
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM Sterling Order ManagementSAP Business Network
    Likelihood to Recommend
    7.0
    (5 ratings)
    8.3
    (52 ratings)
    Likelihood to Renew
    8.4
    (3 ratings)
    8.2
    (4 ratings)
    Usability
    -
    (0 ratings)
    7.7
    (25 ratings)
    Support Rating
    -
    (0 ratings)
    8.2
    (1 ratings)
    Online Training
    7.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.2
    (2 ratings)
    User Testimonials
    IBM Sterling Order ManagementSAP Business Network
    Likelihood to Recommend
    IBM
    It's perfect for medium to large retailers
    Incentivized
    Read full review
    SAP
    SAP Business Network provides an end-to-end experience to connect and be transparent with suppliers from across the globe. There is no other product that can be compared to this and that has a wide range of offerings such as SAP Business Network. Although it is versatile and supports many business use cases the learning curve is deep and it will be difficult for new suppliers to get used to the platform. If you are suppliers with whom you just have one transaction and need to maintain the track record for those details, it's better not to use SAP Business Network because the suppliers will not be willing to learn to use the platform to submit the invoices just for one purchase order. But there is a solution for this as well you can ask the suppliers to submit the invoices to you through email and send paper invoices from SAP buying and invoicing. The PO and invoice will be sent to a private supplier account. Your supplier doesn't have to login but you still get to maintain the details on SAP Business Network. Even in these cases, SAP Business Network has a solution in the form of a private account.
    Incentivized
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    Pros
    IBM
    • Centralizing data.
    • Instantaneously updated data.
    • Ad hoc reporting.
    Read full review
    SAP
    • Real-time order tracking: When a purchase order is created, suppliers can confirm it directly in the system. We can then see the status immediately without having to chase them via email.
    • Supplier interaction: Vendors can upload shipping details, update delivery dates, or report issues directly on the platform.
    • Analytics and insights: Aystem provides dashboards that show spend by category, supplier performance, and payment cycle.
    Incentivized
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    Cons
    IBM
    • RCP Based deployment
    • Wider variety of sourcing configuration
    • Product Documentation
    • COM Features need to better so that Customer case handling is facilitated
    Read full review
    SAP
    • It takes new users some time to go through the interface, especially if they have not dealt with similar software before.
    • It may still appear that customization options are somewhat restricted compared with other websites.
    • In addition, small businesses or start-ups could face higher subscription costs and, in full force, limit themselves to the quality of the social network.
    Incentivized
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    Likelihood to Renew
    IBM
    The package of Sterling Order Management / Sterling Store / Sterling Call Center works very well and it supports the expansion to Geographies like US/EU/JP/China, some of hottest markets for e-commerce.
    Read full review
    SAP
    I will give it a 9, one is deducted for business inspection and improvement i feel that they are in the right direction and streamlined our flow of business agility also helped us get the R.o.i and helped with more sales and visibility over business and its metrics.
    Incentivized
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    Usability
    IBM
    No answers on this topic
    SAP
    There is still a ton of flexability on the customer's end of the platform, which makes standard onboarding for suppliers a challenge. Customers are allowed to ask for things, or customize certain things that are not standard for us, so we have to have special rules set up to complete an integration. There are also some limitations to automate invoice rejections that happen on the platform when a customer rejects an invoice
    Incentivized
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    Support Rating
    IBM
    No answers on this topic
    SAP
    Support by errors of static ecats are not really helpfull
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    Implementation Rating
    IBM
    No answers on this topic
    SAP
    Good performance from SAP as key deployment partner; collaboration and deployment with additional business partner for data provision and business partner onboarding was rather difficult, slowing down the project progress and overall success perception
    Incentivized
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    Alternatives Considered
    IBM
    Warehouse Management System which is mainly focussed on warehouse fulfillment but not on the routing and availability tracking
    Incentivized
    Read full review
    SAP
    SAP Business Network stands out compared to all other platforms like Oracle SCM, Ariba, and Coupa due to its comprehensive visibility, robust collaboration tools, and extensive supplier network. Unlike Oracle SCM, which is optimized for its own -heavy supply chains, SAP Business Network provides a more versatile, end-to-end solution, enabling transparency and responsiveness across diverse industries. Compared to Ariba.
    Incentivized
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    Return on Investment
    IBM
    • Optimal inventory management resulted in more orders per minute and good ROI and customer experience
    Incentivized
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    SAP
    • SAP Business Network's streamlined supply chain and procurement processes have significantly reduced operational costs and improved resource allocation, leading to enhanced overall efficiency.
    • The platform's robust analytics have provided valuable insights, facilitating data-driven decision-making and enabling us to make more informed strategic choices, ultimately contributing to improved business performance.
    • Implementing and integrating the SAP Business Network initially required a substantial financial investment, impacting short-term cash flow and potentially delaying other critical business initiatives.
    Incentivized
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