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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Engineering Lifecycle Management

    Score5 out of 10
    N/AIBM Engineering Lifecycle Management (ELM) is an integrated suite for managing requirements, engineering work, system and software models, and verification activities across complex product-development programs. It is used by systems engineers, software teams, test organizations, project managers, and compliance teams in industries such as automotive, aerospace and defense, medical devices, and public infrastructure.N/A

    Pipedrive

    Score8.7 out of 10
    N/APipedrive is a customer relationship management (CRM) software built to help small teams to drive sales.

    $24

    per month per seat

    Pricing
    IBM Engineering Lifecycle ManagementPipedrive
    Editions & Modules
    No answers on this topic
    Essential
    $24
    per month per seat
    Advanced
    $49
    per month per seat
    Professional
    $69
    per month per seat
    Power
    $79
    per month per seat
    Enterprise
    $129
    per month per seat
    Offerings
    Pricing Offerings
    IBM Engineering Lifecycle ManagementPipedrive
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Monthly plans are available. The Essentials monthly plan at $24 per month.
    More Pricing Information
    Community Pulse
    IBM Engineering Lifecycle ManagementPipedrive
    Considered Both Products
    IBM
    No answer on this topic
    Pipedrive Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    78%
    Would buy again
    7 Answers
    96%
    Would buy again
    22 Answers
    Delivers good value for the price
    88%
    Delivers good value for the price
    7 Answers
    95%
    Delivers good value for the price
    21 Answers
    Happy with the feature set
    89%
    Happy with the feature set
    8 Answers
    96%
    Happy with the feature set
    22 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    89%
    Lived up to sales and marketing promises
    17 Answers
    Implementation went as expected
    86%
    Implementation went as expected
    6 Answers
    89%
    Implementation went as expected
    16 Answers
    Features
    IBM Engineering Lifecycle ManagementPipedrive
    Sales Force Automation
    Comparison of Sales Force Automation features of IBM Engineering Lifecycle Management and Pipedrive
    Feature
    IBM Engineering Lifecycle Management
    -
    Ratings
    Pipedrive
    7.9
    68 Ratings
    1% above category average
    Customer data management / contact management00 Ratings8.724 Ratings
    Workflow management00 Ratings7.821 Ratings
    Territory management00 Ratings6.514 Ratings
    Opportunity management00 Ratings8.365 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings8.864 Ratings
    Contract management00 Ratings8.317 Ratings
    Quote & order management00 Ratings7.314 Ratings
    Interaction tracking00 Ratings8.521 Ratings
    Channel / partner relationship management00 Ratings7.116 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of IBM Engineering Lifecycle Management and Pipedrive
    Feature
    IBM Engineering Lifecycle Management
    -
    Ratings
    Pipedrive
    2.9
    7 Ratings
    91% below category average
    Case management00 Ratings4.76 Ratings
    Call center management00 Ratings1.15 Ratings
    Help desk management00 Ratings3.16 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of IBM Engineering Lifecycle Management and Pipedrive
    Feature
    IBM Engineering Lifecycle Management
    -
    Ratings
    Pipedrive
    7.5
    49 Ratings
    3% below category average
    Lead management00 Ratings7.549 Ratings
    Email marketing00 Ratings7.613 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of IBM Engineering Lifecycle Management and Pipedrive
    Feature
    IBM Engineering Lifecycle Management
    -
    Ratings
    Pipedrive
    6.7
    67 Ratings
    14% below category average
    Task management00 Ratings7.964 Ratings
    Billing and invoicing management00 Ratings4.15 Ratings
    Reporting00 Ratings8.263 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of IBM Engineering Lifecycle Management and Pipedrive
    Feature
    IBM Engineering Lifecycle Management
    -
    Ratings
    Pipedrive
    7.8
    68 Ratings
    2% above category average
    Forecasting00 Ratings7.719 Ratings
    Pipeline visualization00 Ratings8.268 Ratings
    Customizable reports00 Ratings7.516 Ratings
    Customization
    Comparison of Customization features of IBM Engineering Lifecycle Management and Pipedrive
    Feature
    IBM Engineering Lifecycle Management
    -
    Ratings
    Pipedrive
    6.4
    64 Ratings
    18% below category average
    Custom fields00 Ratings8.664 Ratings
    Custom objects00 Ratings8.554 Ratings
    Scripting environment00 Ratings1.04 Ratings
    API for custom integration00 Ratings7.646 Ratings
    Security
    Comparison of Security features of IBM Engineering Lifecycle Management and Pipedrive
    Feature
    IBM Engineering Lifecycle Management
    -
    Ratings
    Pipedrive
    6.7
    62 Ratings
    23% below category average
    Single sign-on capability00 Ratings6.112 Ratings
    Role-based user permissions00 Ratings7.360 Ratings
    Social CRM
    Comparison of Social CRM features of IBM Engineering Lifecycle Management and Pipedrive
    Feature
    IBM Engineering Lifecycle Management
    -
    Ratings
    Pipedrive
    1.1
    5 Ratings
    149% below category average
    Social data00 Ratings1.15 Ratings
    Social engagement00 Ratings1.15 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of IBM Engineering Lifecycle Management and Pipedrive
    Feature
    IBM Engineering Lifecycle Management
    -
    Ratings
    Pipedrive
    3.6
    7 Ratings
    71% below category average
    Marketing automation00 Ratings3.67 Ratings
    Compensation management00 Ratings3.54 Ratings
    Platform
    Comparison of Platform features of IBM Engineering Lifecycle Management and Pipedrive
    Feature
    IBM Engineering Lifecycle Management
    -
    Ratings
    Pipedrive
    8.2
    61 Ratings
    7% above category average
    Mobile access00 Ratings8.261 Ratings
    Best Alternatives
    IBM Engineering Lifecycle ManagementPipedrive
    Small Businesses
    Polarion ALM
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    PTC Windchill RV&S
    Score2 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Polarion ALM
    Score10 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM Engineering Lifecycle ManagementPipedrive
    Likelihood to Recommend
    3.0
    (22 ratings)
    8.0
    (72 ratings)
    Likelihood to Renew
    8.0
    (6 ratings)
    8.0
    (3 ratings)
    Usability
    4.0
    (5 ratings)
    9.0
    (25 ratings)
    Availability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Support Rating
    5.0
    (3 ratings)
    8.5
    (15 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    8.2
    (1 ratings)
    User Testimonials
    IBM Engineering Lifecycle ManagementPipedrive
    Likelihood to Recommend
    IBM
    The software is robust enough to handle highly complex software development or other product development and can be used well beyond the range to do what a client needs. However, because of the inability to hold its users to proper best practices, things can get wildly out of hand and cascade over the years, creating unnecessary technical debt. The system has a lot of usable features, but they don't funnel users toward the correct processes and practices.
    Incentivized
    Read full review
    Pipedrive Inc.
    Pipedrive is a fantastic tool to help monitor and track lead generation and referral sources. It helps maintain accountability with the sales team and helps ensure that we are doing appropriate marketing to maintain a steady influx of cases. The weekly and quarterly sales reports that it can generate are incredibly helpful and insightful. They help inform us of what we need to focus on each quarter/year.
    Incentivized
    Read full review
    Pros
    IBM
    • Open Services supporting Lifecycle Collaboration (OSLC).
    • Required definition management and managed capabilities enabling.
    • Rational DOORS Web Access for local on the test field presence.
    • On-sites established reporting system.
    • Approved linking requirements to test plans
    • Engineering Requirements Management DOORS traces requirements thereby eliminates manually processes and spreadsheets, for improved productivity.
    • Returns the investment efficiently.
    Incentivized
    Read full review
    Pipedrive Inc.
    • Great visual visibility of the funnel plus easy to drag the deals across the stages
    • The email integration that collects all relevant communication (also through the possibility of adding a deal-specific Pipedrive address on BCC)
    • The integration with Pandadoc, which we use a lot, so that Pipedrive keeps a really handy overview of the documents we have sent out / which have been signed
    Read full review
    Cons
    IBM
    • I feel like it is too heavy sometimes and updating is not very straight forward. For example, if I want to change an incident ticket (IN) to a service request (SR) and add some comment for the change, I have to first change the IN to SR, then click refresh which takes a few seconds, then add a comment. If I forget the refresh step, my comment will be discarded without warning like my ticket is not in the latest status. This also happens when somebody else changes the ticket during my edit as I can not lock the ticket exclusively.
    Incentivized
    Read full review
    Pipedrive Inc.
    • Showing the customers name on the pipeline page. Right now I can only get it to show the brand name twice. I wish it would replace the second brand name with the main point of contact.
    • Better reporting tools. Their reporting tools are not easy to pick up. I've spent time trying to figure it out and it isn't something I can pick up on quickly.
    • Better training options. I wish I had a personal trainer to walk me through the best way to use Pipedrive so I can get the most out of it.
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    At the moment we are required by contract to continue to use the IBM DOORS software for our current client. Given that it can be expensive, if we were to use it after our current client's needs were met, we would have to secure other projects in order to justify the continued use of the software.
    Incentivized
    Read full review
    Pipedrive Inc.
    -2 for Its cost and +8 for the need of tracking of leads and monitoring of team.
    Incentivized
    Read full review
    Usability
    IBM
    The UI is terrible and not intuitive. Users need training in order to complete tasks. Much like SAP, it's not the clearest tool. The tracing feature is especially complicated because you must write the scripts yourself. There is a learning curve. Also, even the setup, installation, and logging in each time takes a considerable amount of time.
    Incentivized
    Read full review
    Pipedrive Inc.
    Pipedrive is easy to use and has a clean interface so we can follow up accurately. Its custom features help manage leads and evaluate team performance. It saves time and improves efficiency. Pipedrive is stable and supports integrations and automation.
    Incentivized
    Read full review
    Support Rating
    IBM
    It does a basic job and has the potential to complete some robust reporting tasks, however, it really is a clunky piece of software with a terrible user interface that makes using it routinely quite unpleasant. Many of our legacy and maintenance projects still use DOORS but our department and company use many alternatives and are looking for better tools.
    Incentivized
    Read full review
    Pipedrive Inc.
    Between quick video tutorials and having very quick feedback from their support teams, it is one of the main reasons I would recommend Pipedrive. It is critical, especially when setting up the platform to meet your companies needs, that a solid support team like Pipedrive has is there to make the transition easier.
    Incentivized
    Read full review
    Implementation Rating
    IBM
    No problems
    Incentivized
    Read full review
    Pipedrive Inc.
    Experiment is the only way to start
    Read full review
    Alternatives Considered
    IBM
    It was easier to do all the change management-related activities, even configurations were handled very effectively. New process definitions and initiatives made it easier for better project deliverables. Effective resource allocations and better reporting and defect management. The overall cost of the tool is great too and well within budget.
    Incentivized
    Read full review
    Pipedrive Inc.
    I much prefer the interface of Pipedive when compared to Zoho. Much more user friendly and the team is always readily available when we need them. Pipedrive allowed for many custom integrations to be added, as Zoho was a tad more complicated to manipulate. We would not go back to Zoho in any case.
    Incentivized
    Read full review
    Return on Investment
    IBM
    • It's part of CLM suite so it can be used to manage the whole lifecycle with tight integration with development module (Rational Team Concert) and quality module (Rational Quality Manager).
    • Comprehensive reports and dashboards provide better visibility.
    • License cost is on higher side.
    Incentivized
    Read full review
    Pipedrive Inc.
    • Great on setup which made our work easier and less technically equipped people can manage a lot of things(compared to SalesForce where you need to hire a developer to set it up)
    • We were able to integrate our calling system easily and get things going on the lead calling aspect.
    • Great multipipeline option where we were able to manage both organisations under one roof.
    Incentivized
    Read full review
    ScreenShots

    Pipedrive Screenshots

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