IBM SevOne vs. Intermapper

IBM SevOne ensures deep performance and in depth monitoring and allows customization according to specific organisation or business needs. Availability of real-time alerts and unlimited customization. The software integrates freely with many third party applications and has reliable analytics and reporting systems. Ability of the software in automating routine network monitoring tasks which reduces operational costs. Software pricing is a major challenge towards smooth implementation of the software. It is expensive and not affordable to small businesses and organisations.

If you've never mapped your network out before, download a demo of Intermapper and let it run. Your jaw will drop as your network grows before your eyes. If you have your network already mapped, you still would like InterMapper because it will find stuff you did not even know you have. If I were a network consultant, the first thing I would do when I hit a client's site is to start a scan with Intermapper. You will very quickly learn what the topography is.

Incentivized

• To see trends in network usage, identify upgrade switches, increase bandwidth and cabling
• Provide dashboards to operations, logistics for both warehouse and production managers
• Can integrate into incident systems to auto create tickets when issues happen

Incentivized

• Provides SNMP and WMI probe data.
• Alerts us in advance of issues.
• Allows us to customize notifications for different groups of individuals in the district.

Incentivized

• Documentation for the embedded help pages in NMS and more. In my opinion, these do not provide anything of any depth or maybe anything helpful at all. If anything it just seems to be a guide of what actually exists on the page. It is nicely searchable documentation though.
• It is very surprising and disappointing for us to learn that it isn't until the latest version of IBM SevOne that bulk editing was introduced. I think this is such a basic and foundational feature that should have been a part of the original rollout. My team is still trying to configure the REST API.
• It was disappointing for the webinar to start with a speaker who had a thick accent and simply read from slides. To me, it felt hopeless until the second speaker, who was engaging and easy to understand. It's as if this fact wasn't considered. I'm sure the first speaker lost a lot of viewers who didn't stick around to discover the 2nd speaker.
• I asked three different questions during the webinar and none were answered.

Incentivized

• I don't have many complaints with Intermapper. It's a pretty simple tool for what we use it for, and it has worked well for us.

Incentivized

The product works well and is very easy to maintain. As such, we haven't had many occasions to use support. When we have called them they were easy to contact and responsive to our questions. We have had the product for years and it may have been a year or better since the last time we contacted them.

Incentivized

IBM SevOne was selected instead of Datadog because it is perfect for large insurance networks and also connects trouble-free between the on-premise and cloud environments. Its alerts are in real-time, it offers comprehensive dashboards and it allows to gain a better grip on the network issues, thus helping to keep the downtime small and the operations well managed thanks to the good communication.

Incentivized

We have been using Intermapper for years and have been satisfied with it to the point that we haven't looked at competitors. The maintenance cost is very low and the product does exactly what we expect and need it to do. The product has gone through a couple owner transitions and still is a effective and when we first procured it.

Incentivized

• Being able to create reports with variables, so end users can check on a multitude of devices easily.
• Proactive alarming on issues that will cause outages.
• Automatic provisioning of Virtual Machines into IBM SevOne through the VMWare plugin

Incentivized

• Allowed us to find issues we had no idea were happening with our network hardware in closets.
• Able to pull network hardware inventory easily.

Incentivized