IBM Video Streaming vs. JW Player

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Video Streaming
Score 10.0 out of 10
Mid-Size Companies (51-1,000 employees)
IBM Video Streaming solutions are used to stream virtual events, executive town halls, video marketing product launches, and OTT streaming. According to IBM, the solution is built for privacy, reliability and scale, to optimize video quality, and powered by IBM Watson AI for video search and automated closed captioning. IBM Enterprise Video Streaming can power security-rich video communications ranging from employee town halls, to trainings and…N/A
JW Player
Score 9.8 out of 10
N/A
JW Player (or JWP) is a video platform boasting 40,000 broadcasters, publishers, and other video-driven brands whose business relies on video as users. It provides these companies with a way to accelerate and scale their video strategy and is a video platform that can be used to stream video, engage audiences on any screen, and monetize content.N/A
Pricing
IBM Video StreamingJW Player
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
IBM Video StreamingJW Player
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsVideo Streaming edition is available for purchase via credit card online (or via IBM salesperson if needs exceed those outlined in the online plans). Enterprise Video Streaming edition must be purchased from an IBM salesperson.
More Pricing Information
Community Pulse
IBM Video StreamingJW Player
Top Pros
Top Cons
Features
IBM Video StreamingJW Player
Video Marketing
Comparison of Video Marketing features of Product A and Product B
IBM Video Streaming
6.1
70 Ratings
16% below category average
JW Player
8.6
2 Ratings
18% above category average
Lead generation6.936 Ratings00 Ratings
Video personalization10.066 Ratings00 Ratings
eCommerce1.731 Ratings00 Ratings
Support for advertisements6.925 Ratings9.12 Ratings
Video SEO5.128 Ratings8.12 Ratings
Integration to Marketing Automation6.37 Ratings00 Ratings
Video Platform Integrations
Comparison of Video Platform Integrations features of Product A and Product B
IBM Video Streaming
7.6
4 Ratings
18% above category average
JW Player
-
Ratings
Integration to Salesforce.com6.42 Ratings00 Ratings
Integration to LMS8.72 Ratings00 Ratings
Video Security
Comparison of Video Security features of Product A and Product B
IBM Video Streaming
9.0
96 Ratings
3% above category average
JW Player
7.8
3 Ratings
11% below category average
Video access controls9.083 Ratings9.01 Ratings
User management9.079 Ratings9.01 Ratings
Video link sharing10.093 Ratings7.03 Ratings
Internal video9.076 Ratings00 Ratings
External video8.081 Ratings6.02 Ratings
Video Player
Comparison of Video Player features of Product A and Product B
IBM Video Streaming
7.8
95 Ratings
7% below category average
JW Player
7.0
3 Ratings
18% below category average
Player customization6.179 Ratings2.03 Ratings
Embedded videos7.082 Ratings6.03 Ratings
Video quality / Bandwidth controls9.092 Ratings10.03 Ratings
Mobile compatibility9.087 Ratings10.03 Ratings
Video Analytics
Comparison of Video Analytics features of Product A and Product B
IBM Video Streaming
8.2
87 Ratings
9% above category average
JW Player
1.0
3 Ratings
153% below category average
A/B testing5.812 Ratings00 Ratings
Streaming quality reports8.070 Ratings00 Ratings
Per viewer tracking9.078 Ratings1.01 Ratings
Per video tracking9.077 Ratings1.02 Ratings
Video analytics dashboard9.081 Ratings1.03 Ratings
Video Hosting, Management & Storage
Comparison of Video Hosting, Management & Storage features of Product A and Product B
IBM Video Streaming
9.0
96 Ratings
6% above category average
JW Player
8.6
3 Ratings
1% above category average
On-Demand video9.067 Ratings6.03 Ratings
Live streaming9.095 Ratings10.01 Ratings
Impact of streaming on network9.079 Ratings00 Ratings
Video upload & format support9.081 Ratings10.03 Ratings
Video library / File management9.084 Ratings7.03 Ratings
Video portal9.065 Ratings10.01 Ratings
Video Engagement
Comparison of Video Engagement features of Product A and Product B
IBM Video Streaming
9.0
64 Ratings
11% above category average
JW Player
-
Ratings
Audience polling9.037 Ratings00 Ratings
Audience Q&A / Live chat9.061 Ratings00 Ratings
Video comments9.050 Ratings00 Ratings
Best Alternatives
IBM Video StreamingJW Player
Small Businesses
Wistia
Wistia
Score 8.9 out of 10
Wistia
Wistia
Score 8.9 out of 10
Medium-sized Companies
Flipgrid
Flipgrid
Score 1.6 out of 10
Flipgrid
Flipgrid
Score 1.6 out of 10
Enterprises
Panopto
Panopto
Score 7.6 out of 10
Panopto
Panopto
Score 7.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
IBM Video StreamingJW Player
Likelihood to Recommend
10.0
(126 ratings)
8.0
(4 ratings)
Likelihood to Renew
8.9
(8 ratings)
10.0
(1 ratings)
Usability
8.9
(62 ratings)
9.0
(1 ratings)
Availability
9.0
(3 ratings)
-
(0 ratings)
Performance
8.3
(3 ratings)
-
(0 ratings)
Support Rating
9.0
(9 ratings)
7.0
(2 ratings)
Implementation Rating
8.1
(60 ratings)
7.0
(1 ratings)
Configurability
6.0
(3 ratings)
-
(0 ratings)
Ease of integration
8.1
(2 ratings)
-
(0 ratings)
Product Scalability
8.1
(3 ratings)
-
(0 ratings)
Vendor post-sale
7.6
(3 ratings)
-
(0 ratings)
Vendor pre-sale
7.6
(3 ratings)
-
(0 ratings)
User Testimonials
IBM Video StreamingJW Player
Likelihood to Recommend
IBM
The teacher uses IBM Video Streaming to record and upload instructional videos on various subjects, such as math problem-solving techniques or grammar lessons. Students watch these videos at home as homework and then apply what they've learned in class through collaborative projects and hands-on activities. This approach allows the teacher to spend more time providing individual support where needed.
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JW Player
JW Player has flexible plans that won't cost you a lot of money. If you are a startup, JW offers a variety of plans that will suit your specific needs and grow with you as your company grows. You do not need to be a video expert to understand how to upload a video, which allows nearly anyone in the office to do it.
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Pros
IBM
  • It allows us to stream without special equipment. We mainly use our phones.
  • The quality of the videos is amazing and I love the fact that videos auto-save and you can download and edit them for later.
  • The program allows you to create playlists so that we can stream on our online channel 24/7
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JW Player
  • Responsive HTML5
  • Provides share functionality built into the player
  • Platform use enables playlist functionality and playlist players which can be customized or versioned for specific uses
  • Videos uploaded to the JW Platform automatically provide multiple image frame options for selecting video thumbnail
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Cons
IBM
  • Occasionally, we experience a form of static that lasts for about 1 to 2 minutes. It appears in the live stream and in the auto-recorded file, but not in the live worship assembly. It occurs roughly 1 in every 4 hours of webcast time. I wish there was a way to trace the source of that recurring static. The diagnostic tools could be more robust.
  • It would be nice if the chat room allowed a user photo/avatar for each user to personalize that a little more.
  • I have wished for a way that an admin could use a “laser pointer” on the video window to point out something on the feed that other live viewers could see.
  • It would be wonderful to have a mini-tutorial for viewers who are not technically savvy that would inform them of how to get to the site and explain how they can use the software. For example, how they can see and type in the chat room, how to maximize the screen and make it smaller. Some of our viewers are in nursing homes or otherwise limited in capability to learn to use this on their own.
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JW Player
  • Definitely missing the ability (in and easy way) to have clickable links in the video.
  • Analytics is a little cumbersome and not very user-friendly.
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Likelihood to Renew
IBM
Our organization depends heavily on this streaming service. Now that we have the option of allowing our clients to attend meetings virtually, we can never retract that option as so many of our clients love the flexibility. Also, we have no complaints with the service itself. It is reliable and dependable and any issues we have encountered have never been to blame on the service but rather our lack of knowledge of it or needing to update our embed code
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JW Player
Just made the decision to renew given demonstrated improvements being made to the platform to expand compatibility for its player use on devices such as Apple TV, as well as improvements made recently to its JW Platform Dashboard
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Usability
IBM
The user interface is pretty straightforward, but simply needs optimization. (Please hire a seasoned UX person to fix it.) However, all of the key features are there and understandable. It's a great platform overall, a bit expensive, and could use some more options for its viewing experience, and a better "smart" embedding window for mobile applications.
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JW Player
Reliability and compatibility on a majority of platforms. Would have received a 10 except recent versions of browsers such as Firefox are now defaulting against Flash components and thus prompting approval from users BEFORE loading which is a HUGE obstacle to an effective user experience thus creating concerns by end-users unnecessarily and risking that they will NOT accept the prompts, thus leaving unable to view video content hosted using the JW Player. Assurances by JW support suggest they will resolve this, so we'll see...
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Reliability and Availability
IBM
Absolutely. We have never had an outage problem or any application errors that I have been privy to. We are duly notified generally in advance of outages or updates
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JW Player
No answers on this topic
Performance
IBM
As we use it now, we are satisfied with the streaming performance. I cannot speak to integration yet as we have yet to engage in that but have plans to in the future
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JW Player
No answers on this topic
Support Rating
IBM
We funded 'white glove' service as our timelines were tight and our needs were well-defined. Tier 1 and Tier 2 support were able to help us get up and running in shorter order than we would have on our own. Documentation on the eCDN product had gaps, increasing the time to resolve and created concerns about success.
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JW Player
Support is reasonable. I from time to time have made suggestions on improvements that would be nice to see (like the ability to have a clickable link within the video - that is easy to create, without tons of coding) and it seems as though I never see it happen or get much response to "suggestions" to upgrade the software. The good news, other than a few things as I mentioned above, overall, I don't have many "technical issues" in the platform, which is a good thing. On occasion, I have seen some "issues" with the delivery of the video, but it has been pretty scarce. So it is dependable.
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Implementation Rating
IBM
Ustream is easy to implement. It takes any stream we have thrown its way and distributed it quickly and with quality. When talking to others that are pursuing live stream implementations, I often remind them that the technology used to distribute your live stream is less important than the quality of the content you are distributing. Taking care to use the right camera equipment, the proper encoder, and quality sound gear will result in a high-quality stream that will allow the strength of the Ustream CDN to shine.
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JW Player
One of the primary features promoted by JW Platform is its SEO definition. However, there did not seem to be a way to integrate that data to our platform if selected thus only leaving the benefits of that data to be established on the individual video page hosted by JW Platform, which isn't useful in the end to the client value we are trying to deliver for our VideoproFile.net solution
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Alternatives Considered
IBM
Vimeo offers better tools for on-demand like chapters and marketing tools. But their live options are limited to event durations. YouTube can stream for longer durations but IBM 24/7 stream has been much more reliable and easy to use.
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JW Player
JW had more player options, a better/more intuitive user interface, was altogether faster both in rendering the uploaded videos and in time to load on the web page. The integration with OpenX for pre-roll was faster and easier than with Brightcove, and lastly, they offered a great price for service.
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Scalability
IBM
IBM global network.
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JW Player
No answers on this topic
Return on Investment
IBM
  • Our ROI is measured by the provision of ministry and satisfaction of our congregation. We are extremely pleased with our USTREAM and feel that it is a valuable asset to our church.
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JW Player
  • JW Player has was less expensive (without sacrificing quality) than our previous video platform so the ROI was instant.
  • We were easily able to add a variety of video advertising options including pre-roll, mid-roll and post-roll.
  • The quality and consistancy of the look of the video has enabled us to grow our video views by well over 100% since starting with JW.
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ScreenShots

IBM Video Streaming Screenshots

Screenshot of the viewer's portal experience (channel page).Screenshot of how the automatically generated closed captions can be edited if necessary.Screenshot of the Analytics Console.Screenshot of the Watson Media CMSScreenshot of the viewer's portal experience (channel page).