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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Watson Discovery

    Score9 out of 10
    N/AIBM offers Watson Discovery, a natural language processing (NLP) application with options to measure sentiment, detect entities, semantic roles, and other concepts.N/A

    OneSpan Sign

    Score9.6 out of 10
    Enterprise companies (1,001+ employees)
    OneSpan Sign (formerly eSignLive) is an e-signature solution for secure document signing processes that enables organizations to digitize business processes and eliminate costly paper and inconvenient “wet” signatures.

    $240

    per year per user

    Pricing
    IBM Watson DiscoveryOneSpan Sign
    Editions & Modules
    No answers on this topic
    Free Trial
    $0
    Free for 30 Days
    Professionnal
    $20
    Per User per Month
    Enterprise
    Call for Pricing
    Enterprise
    Call for pricing
    Contract
    Offerings
    Pricing Offerings
    IBM Watson DiscoveryOneSpan Sign
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    IBM Watson DiscoveryOneSpan Sign
    Considered Both Products
    IBM
    No answer on this topic
    OneSpan
    No answer on this topic
    Key User Insights
    Would buy again
    81%
    Would buy again
    21 Answers
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    74%
    Delivers good value for the price
    14 Answers
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    26 Answers
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    18 Answers
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    23 Answers
    100%
    Implementation went as expected
    5 Answers
    Best Alternatives
    IBM Watson DiscoveryOneSpan Sign
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    Score8.5 out of 10
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    Medium-sized Companies
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    Score8.5 out of 10
    MSB Docs
    Score9.4 out of 10
    Enterprises
    Amazon CloudSearch
    Score8.5 out of 10
    DocuSign
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM Watson DiscoveryOneSpan Sign
    Likelihood to Recommend
    8.3
    (26 ratings)
    10.0
    (38 ratings)
    Likelihood to Renew
    9.1
    (2 ratings)
    8.0
    (8 ratings)
    Usability
    4.8
    (3 ratings)
    10.0
    (2 ratings)
    Support Rating
    10.0
    (2 ratings)
    7.9
    (3 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    IBM Watson DiscoveryOneSpan Sign
    Likelihood to Recommend
    IBM
    Overall, IBM Watson Discovery is an amazing technology that we use with our clients to address various business problems, but the biggest challenge has always been about ingesting, analyzing, enriching, and searching huge collections of documents and allowing our end users and SMEs to be able to search for what they need to reduce the time and efforts spent daily on a manual search through various collections of documents. We have successfully managed to reduce manual work by over 80%, and now our SMEs are being used for the skills they have to gather insights rather than do manual work.
    Incentivized
    Read full review
    OneSpan
    OneSpan Sign is suited to many professional business situations. It is well used by the legal, security and compliance teams as well as many people within the financial functions. A lot of businesses have become very agile, and require a paperless environment to working. There are some companies and businesses who would prefer paper documents to be signed, which would not work as well as the paperless versions. I would use it in many different scenarios where I would prefer to have a paperless transaction
    Incentivized
    Read full review
    Pros
    IBM
    • It is an excellently fast platform with documents and the answers to queries.
    • With automation learning beneficial as it saves time.
    • When searching for a document, everything stays located and easy to find.
    • Acceptance of various documents.
    • It has a quite comfortable Technical support, always available when required.
    Incentivized
    Read full review
    OneSpan
    • One can set up a workflow in which one can specify the order in which signatures have to be done.
    • Customer service is great and always ready to go the extra mile.
    • Pricing is very transparent, and there are no hidden charges.
    Read full review
    Cons
    IBM
    • I believe AI should be more flexible about providing data. However, it's understandable that you need to provide the details you need in a more specific and detailed way.
    • The interface could use more tweaking. Being new to the program, it was kind of hard to navigate.
    • Luckily, there was a customized feature of the dashboard that I could set up, and having something that you know where you are placed always feels familiar and comfortable.
    Incentivized
    Read full review
    OneSpan
    • Search capabilities can be improved by a great extent. We still can't search documents by name of the signatory
    • Pricing seems a bit high when compared with other players in the market
    • Data importing and exporting capabilities can be improved drastically
    Read full review
    Likelihood to Renew
    IBM
    No answers on this topic
    OneSpan
    I don't see any reasons to change as their solution covers all my need for now. I could make even more integrations but that might be something that I will do down the road. I'm used to working with the interface and my data is all there as well.
    Read full review
    Usability
    IBM
    IBM Watson Discovery has the best user capabilities and easily transform business decision-making portfolio. The automation system saves time used in data analysis as opposed to manual research that consumes a lot of time. The visualization across the dashboard enables my team to interpret complex data and use it to make reliable marketing decisions.
    Incentivized
    Read full review
    OneSpan
    Easy to use design and tool
    Incentivized
    Read full review
    Support Rating
    IBM
    Similar to all IBM Watson and Salesforce product solutions, the overall support would be a 10/10. Their provided FAQ's help with frequently experienced issues and if still unable to figure something out, their customer service representatives are always super responsive. With instant chat functions available, it is easy to ask a quick question rather than sitting on hold.
    Incentivized
    Read full review
    OneSpan
    The product is so well designed and built that we rarely need to reach out to customer service. But we have reached out to them in case of downtime, and we have always gotten a satisfactory response. We never had to follow up, as customer service executives were very responsible.
    Read full review
    Alternatives Considered
    IBM
    Discovery differs from its competitors due to the better ease of implementation and the high level of natural language recognition, it is equal in integration resources such as API and workflow or process pipeline, but it loses in the price for a high volume of documents and/or research. If you own or plan to use other services from the IBM Watson family, there is no doubt that Watson discovery is your best option. Another important point is if you plan to use a cloud or on-premise service (local server or private cloud).
    Incentivized
    Read full review
    OneSpan
    My experience with OneSpan in the customer service has been very positive. However, since my experience with OneSpan is much more recent, most of my technical experience with OneSpan includes technical areas that were not available in other products at the time I was working with other products.
    Incentivized
    Read full review
    Return on Investment
    IBM
    • We find its Enterprise plan expensive for a country of LATAM. For US or Europe based businesses, looks great.
    • A Big Data and massive queries based company would find the service expensive. Maybe a flat price plan would be helpful.
    • Have you thought in making a cheaper plan where you take the learning from your customer's data to enrich your AI tool?
    Incentivized
    Read full review
    OneSpan
    • It has done what we got it for. It has made it much easier for our advisers to do business with clients in remote areas.
    • It has significantly reduced the time that it used to take to open a new account.
    Incentivized
    Read full review
    ScreenShots

    OneSpan Sign Screenshots

    Screenshot of User initiates the e-signature process by clicking 'New Transaction'.Screenshot of The user adds the necessary documents and signers to the transaction. Additional options like signer authentication & identification, in-person signing, reminders & notifications, and more are available in OneSpan Sign.Screenshot of Add signature blocks to desired locations on your document for your recipients to sign. Simply drag-and-drop the signature blocks into the document. Click the ‘Send to Sign’ button to route your document for signing.Screenshot of The signer can click-to-sign to complete the signing of the account opening application.Screenshot of The signing process is intuitive and easy for your signers. OneSpan Sign offers an optimized signing experience so your signers can sign anywhere, anytime, and across multiple devices.