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IBM Z Service Management Suite vs. ReadyAPI vs. TestComplete

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Z Service Management Suite

    N/AN/AA comprehensive management suite to monitor, collaborate, automate and manage network and workloads in the z/OS® environment. This suite provides essential IBM Z AIOps capabilities for detecting operational issues, enabling faster decision-making with in-depth root cause analysis and offering the tools to remediate and act promptly to prevent costly outages.N/A

    ReadyAPI

    Score6.1 out of 10
    N/AReadyAPI (formerly SoapUI Pro, LoadUI Pro, and ServiceV Pro) is a REST and SOAP API functional testing tool that enables software developers, QA engineers, and manual testers to work together to create, maintain, and execute complex end-to-end API tests in their CI/CD pipelines without needing to code.N/A

    TestComplete

    Score8 out of 10
    N/ATestComplete is a GUI test automation tool that enables users of all skill levels to test the UI of every desktop, web, and mobile application. TestComplete is best suited for testers, automation engineers, and QA teams in any industry.

    $2,256

    per license

    Pricing
    IBM Z Service Management SuiteReadyAPITestComplete
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Node-Locked Base
    2,256
    per license
    Node-Locked Pro
    3,950
    per license
    Float - Base
    5,077
    per license
    Float - Pro
    7,901
    per license
    Offerings
    Pricing Offerings
    IBM Z Service Management SuiteReadyAPITestComplete
    Free Trial
    NoYesYes
    Free/Freemium Version
    NoYesNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional DetailsPay for only the modules needed. TestComplete Pro includes all three modules: desktop, web, and mobile, at a bundled price point, as well as access to the parallel testing engine, TestExecute. TestComplete has additional add-ons, including TestExecute and the Intelligent Quality Add-On.
    More Pricing Information
    Community Pulse
    IBM Z Service Management SuiteReadyAPITestComplete
    Considered Multiple Products
    IBM
    No answer on this topic
    SmartBear
    Chose ReadyAPI
    Each product has a different specialty. With ReadyAPI, it combines multiple specialties into one product and also allows a combination of other products within the Smartbear suite. With other products integration of multiple test, products are far more difficult and require …
    Incentivized
    Chose ReadyAPI

    Best tool to perform webservice testing no other products can compare .

    Incentivized
    Chose ReadyAPI
    it was cheap when compared to LoadRUnner or other HP tool set. Jmeter was open source but needed all third party libraries, add-ons to generate reports, to integrate, where -as SoapUI comes with all these built in. It's ease of use attracts new user to explore it.
    SmartBear
    Chose TestComplete
    The major advantage over other tools is the ease of use. A chimp will be able to figure out TestComplete whereas the others require extensive coding knowledge
    Incentivized
    Chose TestComplete
    TestComplete is a robust test automation tool and not for someone who expects to just record and playback. This can be done with [TestComplete], but the strength of the tool is the ability to code complex actions and capturing of objects. The reporting of results is also …
    Incentivized
    Chose TestComplete
    I've previously used Ranorex Studio as an intern and found it to be a decent solution. I think that TestComplete is a bit more mature in comparison, and integrates well within our test environment.
    Incentivized
    Chose TestComplete
    TestComplete is easy to set up and allows you to map certain objects with it's play and record feature. We can then convert that to scripts and use those scripts to update other existing scripts if the Xpath is not being read properly. We compared it to Selenium, which you have …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    93%
    Would buy again
    28 Answers
    93%
    Would buy again
    25 Answers
    Delivers good value for the price
    No answers on this topic
    89%
    Delivers good value for the price
    24 Answers
    88%
    Delivers good value for the price
    22 Answers
    Happy with the feature set
    No answers on this topic
    97%
    Happy with the feature set
    29 Answers
    93%
    Happy with the feature set
    25 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    94%
    Lived up to sales and marketing promises
    15 Answers
    85%
    Lived up to sales and marketing promises
    22 Answers
    Implementation went as expected
    No answers on this topic
    92%
    Implementation went as expected
    22 Answers
    85%
    Implementation went as expected
    22 Answers
    Best Alternatives
    IBM Z Service Management SuiteReadyAPITestComplete
    Small Businesses
    No answers on this topic
    TestComplete
    Score8 out of 10
    No answers on this topic
    Medium-sized Companies
    ScienceLogic AI Platform
    Score8.2 out of 10
    OpenText UFT One
    Score8 out of 10
    OpenText UFT One
    Score8 out of 10
    Enterprises
    ignio AIOps
    Score8.1 out of 10
    SoapUI Open Source
    Score8.3 out of 10
    SoapUI Open Source
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    IBM Z Service Management SuiteReadyAPITestComplete
    Likelihood to Recommend
    -
    (0 ratings)
    7.0
    (65 ratings)
    7.0
    (88 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.3
    (18 ratings)
    8.1
    (6 ratings)
    Usability
    -
    (0 ratings)
    9.9
    (3 ratings)
    7.8
    (7 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (6 ratings)
    6.6
    (7 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.0
    (1 ratings)
    6.7
    (4 ratings)
    Product Scalability
    -
    (0 ratings)
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    IBM Z Service Management SuiteReadyAPITestComplete
    Likelihood to Recommend
    IBM
    No answers on this topic
    SmartBear
    As stated, we do a LOT of API testing, the swaggerhub import makes it easy to add APIs. This is very well-suited, as well as easy management of the steps/cases/suites inside of ReadyAPI. The one thing I do wish ReadyAPI was better suited for is changes to data, we have a lot of test cases in ReadyAPI and if we make a change to how the backend data is structured, one-by-one adjustments need to be made to the steps. Less appropriate, UI testing.
    Incentivized
    Read full review
    SmartBear
    Best suited to smaller unit test or tests broken up, couple of forms at a time Not suited - larger regressions test involving multiple systems. - my main regression involving payments has been unsuccessful for the last 3 years despite all working fine separately and while being watched
    Read full review
    Pros
    IBM
    No answers on this topic
    SmartBear
    • Ease of use (ability to automatically import API definitions, Jenkins integration for running in the pipeline).
    • Detailed test reports (allow to easily identify weak spots during both functional and performance testing).
    • One platform for all tests (allows to closely couple and reuse existent tests).
    Incentivized
    Read full review
    SmartBear
    • Identifying UI objects and application structure
    • Expandability of tests through scripts and script extensions/plugins
    • low barrier of entry (you can get started quickly, and other's don't need much explanation to contribute on a basic level)
    • Possibility of Jira integration for reporting
    • Relatively few (and usually easy to solve) git conflicts when working simultaneously
    • easy handling of test data, also for iterative tests
    Incentivized
    Read full review
    Cons
    IBM
    No answers on this topic
    SmartBear
    • Needs good documentation
    • Need to improve the performance of the tool
    • Setup is very complex and for such [a] commercial tool, it should easy and straightforward
    • Tool says it supports security testing but in reality, it is not at an extensive level.
    Incentivized
    Read full review
    SmartBear
    • TestComplete could stand to have a simplified view for different types of users. For instance, as a manager/architecture guy, I'm not so interested in getting into the code and am more interested in file-based interactions.
    • TestComplete could use more integration with reporting for things like TeamCity to improve test status visibility.
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    No answers on this topic
    SmartBear
    The only reason this isn't a '10' is because of the cost. This product is definitely meant for organizations who are serious about making sure they invest in the full ecosystem of API design, development, maintenance. But there is a significant cost associated with this investment. and because of this cost (and the non-tangible output for executives), it is a difficult line-item to justify in this post-pandemic environment.
    Incentivized
    Read full review
    SmartBear
    We have bigger test automation pack using test complete at the same time we also think this is not good performing tool for large number of test automation scripts.
    Incentivized
    Read full review
    Usability
    IBM
    No answers on this topic
    SmartBear
    SoapUI allows us to combine multiple tests and adhere
    to the sequence that they need to run in order to complete successfully.
    It has an excellent GUI design and the reporting mechanism is also very
    good. It does consume a lot of memory though during concurrent testing
    Read full review
    SmartBear
    It is usable when you become accustomed to its quirks. Not using it for two months and then you need to re-learn the quirks for some features (but some quirks are so awful that they will never fade from your memory). So, when using it regularly, it is possible to be quite productive, if no big correction in name mapping is needed.
    Incentivized
    Read full review
    Reliability and Availability
    IBM
    No answers on this topic
    SmartBear
    Soap UI has managed to continuously build on it's solid foundation and keep improving by each release. It is by far the most dependable and accurate testing tool out there of its kind. Available via connecting to VM's created as SoapUI test machines give access to it anytime, anywhere practically.
    Read full review
    SmartBear
    No answers on this topic
    Performance
    IBM
    No answers on this topic
    SmartBear
    It has an excellent GUI design and the reporting mechanism is also very
    good. It does consume a lot of memory though during concurrent testing.
    Read full review
    SmartBear
    No answers on this topic
    Support Rating
    IBM
    No answers on this topic
    SmartBear
    To be honest, we didnt had much issues with the support, as there is already plenty of online communities available for help. But if ever there were some minor issues with the membership or the certificates, the tech support was always quick and efficient enough to resolve the issue ASAP
    Incentivized
    Read full review
    SmartBear
    Some bugs were quickly resolved, but most UX quirks of the tool are just marked "as designed". No follow up for enhancement request.
    Incentivized
    Read full review
    Implementation Rating
    IBM
    No answers on this topic
    SmartBear
    no very easy but lacks documentation
    Read full review
    SmartBear
    If you develop a mobile application and your testing process goes in cloud, probably you will face a problem - how to implement a stable connection between your mobile devices and testing servers
    Incentivized
    Read full review
    Alternatives Considered
    IBM
    No answers on this topic
    SmartBear
    ReadyAPI provides intuitive GUI capabilities compared to their own open source product. When compared to Postman, ReadyAPI also supports SOAP based services, which is a saver especially when integrating with legacy or other third party systems.
    Incentivized
    Read full review
    SmartBear
    TestComplete stacks up against them in terms of GUI and seamless performance. It records each and every step and action been performed in the application and produces a detailed report in a well-structured manner. It can connect and access seamlessly among various databases directly to speed up the testing process.
    Incentivized
    Read full review
    Scalability
    IBM
    No answers on this topic
    SmartBear
    It has an excellent GUI design and the reporting mechanism is also very
    good. It does consume a lot of memory though during concurrent testing. However, I have read that added monitoring tools have been added, which if so the 7 could possibly go to a 8 or 9.
    Read full review
    SmartBear
    No answers on this topic
    Return on Investment
    IBM
    No answers on this topic
    SmartBear
    • Very quick regression testing, hence having the testing results very soon, even the same day of deployment
    • for same above reason, it can save money for corporation (so no tedious, costly and erroneous manual testings)
    • The test reports are compatible with TestNG, so the corporation can integrate the reports in our Autamation frameworks such as Allure or Jira Zephyr
    Incentivized
    Read full review
    SmartBear
    • Saves hundreds of man-hours with either QA testing or data entry
    • With the small cost of the product, it has saved the company money with both employee costs as well as the cost of mistakes made by human error or software bugs
    Incentivized
    Read full review
    ScreenShots