TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Icinga

    Score9 out of 10
    N/AIcinga is an open source network monitoring platform. It includes automation, modularized integration packages, and prebuilt alerts and reporting capabilities.N/A

    AlertSite

    Score8 out of 10
    N/AAlertSite, from SmartBear Software, is a website monitoring and application performance management application offering real time alerting with root-cause analytics and robust reporting.N/A
    Pricing
    IcingaAlertSite
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    IcingaAlertSite
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    IcingaAlertSite
    Small Businesses
    No answers on this topic
    SolarWinds Pingdom
    Score8 out of 10
    Medium-sized Companies
    Nagios Core
    Score7.7 out of 10
    SolarWinds Web Performance Monitor (WPM)
    Score8 out of 10
    Enterprises
    HPE OneView
    Score6 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IcingaAlertSite
    Likelihood to Recommend
    8.0
    (7 ratings)
    8.0
    (4 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    3.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    7.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    2.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.0
    (1 ratings)
    User Testimonials
    IcingaAlertSite
    Likelihood to Recommend
    Icinga GmbH
    Icinga is a world-class monitoring system. It can be used for most general monitoring situations. It is not a silver bullet, however, and there are instances where domain-specific monitoring systems are necessary. However, the output from those monitoring systems can be funneled into Icinga as a central monitoring and alerting system.
    Incentivized
    Read full review
    SmartBear
    AlertSite is used in our organization to monitor our website and web applications in real-time to collect the super important metrics reflecting web page load time but from the user end (E2E) and that approaches helps us to understand what our website is experiencing in real-time.
    Incentivized
    Read full review
    Pros
    Icinga GmbH
    • Wealth of community-developed plugins.
    • Stable codebase.
    • Icinga 2 supports distributed monitoring.
    • Very performant, can support tens of thousands of checks per server.
    Incentivized
    Read full review
    SmartBear
    • The Deja-Click Recorder is an excellent tool.
    • Good UI that translates to large NOC screens well.
    • Easy Alerting and Reporting.
    Incentivized
    Read full review
    Cons
    Icinga GmbH
    • High learning curve, setting up Icinga from scratch can be a bit of a challenge starting out.
    • If the io2db process fails you UI stops updating, which can be very frustrating.
    • There is no simple mechanism for adding new hosts and services through the web UI, it's all very config-file based.
    Incentivized
    Read full review
    SmartBear
    • Tool is complicated for Alert creation
    • AlertSite GUI need improvement. As compared to Datadog, it needs improvement in GUI
    • While using AlertSite, many times we faced false alerting, they need to take a look at it to improve performance.
    Incentivized
    Read full review
    Likelihood to Renew
    Icinga GmbH
    Icinga is a solid solution which does everything it promises. It is backwards compatible with most Nagios instances, making the transition very easy. Once you get the hang of installing new plugins and editing configuration files expanding its monitoring capabilities are easy.
    Incentivized
    Read full review
    SmartBear
    Reviewing other cost saving options
    Incentivized
    Read full review
    Usability
    Icinga GmbH
    No answers on this topic
    SmartBear
    Pretty good product only issue was cost
    Incentivized
    Read full review
    Support Rating
    Icinga GmbH
    No answers on this topic
    SmartBear
    I've been unable to contact support after several attempts.
    Incentivized
    Read full review
    Alternatives Considered
    Icinga GmbH
    Icinga is better than Nagios because of its nicer user interface. New Relic can monitor CPU/memory and disk usage, but it's more of a performance and application troubleshooting tool rather than monitoring
    Incentivized
    Read full review
    SmartBear
    We moved all of our services to Site24x7 after several years with AlertSite. We looked at Uptrends and Pingdom to name a few whilst evaluating options. Pingdom lacks functionality and Uptrends we found to have quite a steep learning curve. AlertSites platform and in particular the Deja-Click recorder is a standout tool against the other platforms. Sadly the upscaling costs of multi-location transactions can quickly add up.
    Incentivized
    Read full review
    Return on Investment
    Icinga GmbH
    • With one check you know which applications are faulty e.g. after an upgrade. Which is big time saver
    • You easily detect outages ion the applications so that your customer ideally does not even realize there was an outage.
    • Detect if the environment does deliver the same result as in the same time as before to detect shortages.
    • Additional information when debugging. Saved us several hours where we could simply point to a database which was slow.
    Incentivized
    Read full review
    SmartBear
    • A negative thing is Monitoring locations would have issues and cause false-positive alerts and due to that monitoring team's repetitive work has increased.
    • A positive thing that I have noticed so far is the fact that the AlertSite customers support team is trying to build relationships and go the extra mile to make sure we can overcome any occurring issues and they are quick to respond and provide sufficient guidance for implementing efficiently, and fix products issues.
    Incentivized
    Read full review
    ScreenShots