TrustRadius: an HG Insights company

IDEXX Cornerstone Practice Management Software vs. Omnify

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IDEXX Cornerstone Practice Management Software

    Score8.2 out of 10
    N/AIdexx Laboratories, headquartered in Maine, offers Cornerstone Practice Management Software for veterinarians, aimed at improving operational efficiency and including a wide range of features.N/A

    Omnify

    Score9.3 out of 10
    N/AOmnify is a software for class-based and activity-focused businesses—from kids’ activity centers and gyms to studios, camps, and swim schools—to streamline and grow their operations. It offers a single dashboard to schedule classes, parties, events, and camps; manage memberships; sell add-ons, gift cards, and products; process payments; build a branded storefront with website embeds; and handle CRM, automated communication, waitlists, check-ins, and analytics. The vendor states that…

    $149

    per month

    Pricing
    IDEXX Cornerstone Practice Management SoftwareOmnify
    Editions & Modules
    No answers on this topic
    Growth Pro
    $149.00
    per month Upto 5 members
    Accelerate Pro
    $349.00
    per month Upto 10 members
    Scale Pro
    $599.00
    per month
    Offerings
    Pricing Offerings
    IDEXX Cornerstone Practice Management SoftwareOmnify
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Discount available for annual pricing on commercial plans.
    More Pricing Information
    Community Pulse
    IDEXX Cornerstone Practice Management SoftwareOmnify
    Considered Both Products
    Idexx Laboratories
    No answer on this topic
    Omnify Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    14 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    14 Answers
    Happy with the feature set
    No answers on this topic
    93%
    Happy with the feature set
    13 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    92%
    Lived up to sales and marketing promises
    11 Answers
    Implementation went as expected
    No answers on this topic
    93%
    Implementation went as expected
    13 Answers
    User Ratings
    IDEXX Cornerstone Practice Management SoftwareOmnify
    Likelihood to Recommend
    7.0
    (1 ratings)
    9.3
    (14 ratings)
    Usability
    -
    (0 ratings)
    8.3
    (6 ratings)
    Support Rating
    -
    (0 ratings)
    8.3
    (6 ratings)
    User Testimonials
    IDEXX Cornerstone Practice Management SoftwareOmnify
    Likelihood to Recommend
    Idexx Laboratories
    It is well suited for larger organizations to remove the need to manually track down where a performance review is at any given time, you can always find where it is in the system. It does require a lot of dedicated support to launch the process so I do not believe it would work as well in smaller organizations where you may not have the extra time or "hands" it takes to build and test the template and process.
    Incentivized
    Read full review
    Omnify Inc.
    Shailja Rohillah, of Omnify, went above and beyond to respond quickly and did everything she could to accommodate my needs. Even when the exact thing I wanted, was not an option, Shailija not only found a work around but put the time in herself to address my need.
    Read full review
    Pros
    Idexx Laboratories
    • Takes annual goals set up at the beginning of the year and puts them in the performance management process for employees to begin their self-evaluations.
    • Routes from employee, to manager, to second-level manager, to HR, for review and then sends back to all for acknowledgment and sign-off.
    • It sends out automatic emails prompting everyone included in the process to begin the process, prompt them through the process and emails when the process is complete.
    Incentivized
    Read full review
    Omnify Inc.
    • Omnify's customer service during setup is excellent. Very knowledgeable and patient.
    • Omnify's seems infinitely customizable to suit any need.
    • Omnify's web presence is simple to use to make a reservation.
    • Omnify can be customized to include pictures of your business, facility, etc.
    Read full review
    Cons
    Idexx Laboratories
    • The process to actually set up the performance management template is more complicated than it should be.
    • Setting up the performance management task process is also a little complicated. I do not think it is as user-friendly as it could be. It took a lot of assistance from a Cornerstone implementation specialist to get the process set up.
    • It would be nice to be able to remove some features that are hard coded in the performance management template. We have no need for the Tasks & Targets part of the template, however they could not be removed and really confused our employees.
    Incentivized
    Read full review
    Omnify Inc.
    • We would love to have more specific options for restricting the number of times a client can book a reservation per week.
    • It would be very beneficial for admins to be able to book clients in advance for classes that are not available to the mass clientele yet.
    • We would like to be able to edit client's email addresses. Several of our members have typos in the emails provided, so they aren't receiving confirmation emails and they can't log in, so they have to make new accounts.
    Incentivized
    Read full review
    Usability
    Idexx Laboratories
    No answers on this topic
    Omnify Inc.
    I'd give it a 10 except it didn't always render well on mobile devices, which caused some frustration for users. Otherwise it was easy to use, easy to manage, easy to make it look like "our" site, and very pleasant.
    Read full review
    Support Rating
    Idexx Laboratories
    No answers on this topic
    Omnify Inc.
    Omnify's customer service has been pretty much always on point. Their chat feature is a great way to keep track of past communications and follow up on recurrent issues, and their response time is most of the times very quick.
    Read full review
    Alternatives Considered
    Idexx Laboratories
    I did not care for SuccessFactors, I felt Cornerstone is a much easier system to understand
    Incentivized
    Read full review
    Omnify Inc.
    Before Omnify we used Jumbula. Jumbula made registering families much easier but Omnify has the benefit of auto-renew and auto-pay plus the membership set up in general is something new that Omnify provides. We have also used Formsite in the past but it requires a bit more administrative back end work for our employees than Omnify does.
    Incentivized
    Read full review
    Return on Investment
    Idexx Laboratories
    • I don't have hard numbers, but it saved HR a ton of time from constantly having to track down reviews. When done through the manual process, it could take a full year to get a completed reviews into our HR file.
    • I was told that this was one of the easiest review cycles the manager has ever experienced at our company.
    Incentivized
    Read full review
    Omnify Inc.
    • My ROI is calculated by customer satisfaction and Omnify allowed us to operate three community pools during a pandemic, making those that wanted to use community amenities able to do so in a measured and safe way.
    Read full review
    ScreenShots

    Omnify Screenshots

    Screenshot of the Omnify service storeScreenshot of the new frontdeskScreenshot of the CRM for service businessesScreenshot of where to automate scheduling and bookingsScreenshot of some mobile views, including client details, subscriptions etc