IDrive Online Backup and Object Storage e2 vs. MSP360 Managed Backup

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IDrive Online Backup and Object Storage e2
Score 8.9 out of 10
N/A
IDrive allows users to back up an unlimited number of devices into one account, including PCs, Macs, mobile devices, and servers. IDrive offers backup plans for consumers, small businesses, and enterprises of any size. IDrive offers many different plans for cloud or on-site backup including: -IDrive Personal -IDrive Team -IDrive Small Business -IDrive Google Workspace and Office 365 backup -IDrive e2 Object Storage -IDrive Enterprise -IDrive360 EndPoint …
$99.50
per year One user, unlimited computers 5TB storage
MSP360 Managed Backup
Score 6.9 out of 10
Small Businesses (1-50 employees)
CloudBerry Backup is a cross-platform cloud backup and disaster recovery solution. It is integrated with major public cloud services and comes with complete backup and disaster recovery capabilities like data compression and military-grade encryption using customer-controlled keys.N/A
Pricing
IDrive Online Backup and Object Storage e2MSP360 Managed Backup
Editions & Modules
IDrive Cloud to Cloud Backup
$20
per year per seat
IDrive e2
$30
per year
Personal
$99.50
per year 1 user
IDrive 360 EndPoint
$99.50
per year 5 computers
IDrive Team
$99.50
per year
IDrive Business
$99.50
per year
No answers on this topic
Offerings
Pricing Offerings
IDrive Online Backup and Object Storage e2MSP360 Managed Backup
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsIDrive regularly offers first year discounts for all plans and offers a full-featured 30-day free trial for IDrive 360 EndpointPlease contact MSP360 for pricing details.
More Pricing Information
Community Pulse
IDrive Online Backup and Object Storage e2MSP360 Managed Backup
Top Pros
Top Cons
Features
IDrive Online Backup and Object Storage e2MSP360 Managed Backup
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
IDrive Online Backup and Object Storage e2
9.1
70 Ratings
8% above category average
MSP360 Managed Backup
-
Ratings
Versioning8.954 Ratings00 Ratings
Video files9.054 Ratings00 Ratings
Audio files9.049 Ratings00 Ratings
Document collaboration10.03 Ratings00 Ratings
Access control9.26 Ratings00 Ratings
File search8.558 Ratings00 Ratings
Device sync9.063 Ratings00 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
IDrive Online Backup and Object Storage e2
8.7
66 Ratings
1% above category average
MSP360 Managed Backup
-
Ratings
User and role management8.554 Ratings00 Ratings
File organization8.764 Ratings00 Ratings
Device management8.863 Ratings00 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
IDrive Online Backup and Object Storage e2
8.9
71 Ratings
5% above category average
MSP360 Managed Backup
-
Ratings
Performance8.869 Ratings00 Ratings
Reliability9.167 Ratings00 Ratings
Storage Reports8.962 Ratings00 Ratings
Best Alternatives
IDrive Online Backup and Object Storage e2MSP360 Managed Backup
Small Businesses
SugarSync
SugarSync
Score 10.0 out of 10
Axcient x360Cloud
Axcient x360Cloud
Score 9.1 out of 10
Medium-sized Companies
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.6 out of 10
Spanning Backup
Spanning Backup
Score 9.5 out of 10
Enterprises
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.6 out of 10
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
IDrive Online Backup and Object Storage e2MSP360 Managed Backup
Likelihood to Recommend
8.9
(73 ratings)
10.0
(14 ratings)
Likelihood to Renew
9.1
(2 ratings)
10.0
(1 ratings)
Usability
8.2
(1 ratings)
7.1
(2 ratings)
Support Rating
9.1
(5 ratings)
8.4
(6 ratings)
Implementation Rating
5.5
(1 ratings)
10.0
(1 ratings)
User Testimonials
IDrive Online Backup and Object Storage e2MSP360 Managed Backup
Likelihood to Recommend
IDrive
It scales well from the individual to corporate environments with many different plans to suit your needs and budget. For backing up servers such as Exchange or SQL I've used their sister product iBackup, which is also excellent and we have no problems with, so maybe they should merge the two products into one which would make it a better overall proposition. It also seems to handle backing up mapped drives as well, which is what we used for a while before getting the on server version. That being said it can use up quite a bit of bandwidth so make sure you schedule at night when noone is working. However it does only backup changed files which is great.
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MSP360
For any Managed Service Provider (MSP) that offers backups services to its clients, Cloudberry MBS is a winning solution. It is fast, powerful, flexible and priced to provide room for decent profit margins for the MSP. MSP's that handle clients so large that they need Appliance-based backups and recovery will need more sophisticated (read pricier) solutions, but for the vast majority of customers that have 1-10 servers, CloudberryLab MBS is an excellent solution.
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Pros
IDrive
  • Super easy to download, setup, set preferences and key account settings.
  • The first back-up took all night, but after that the back-ups are quick, seamless, and always on-time per my preferernces.
  • I love the confirmations and details on each and every back-up start-up and completion. Very informative and reassuring.
  • Very easy to get back anything that I may forgotten to save or replace during the work.
  • Can't think of anything negative at this time! Thank you IDrive!
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MSP360
  • Great management panel from the web. You can add and configure existing backup plans without access to the endpoint server.
  • You can limit cloud usage for customers and servers.
  • You can transfer entire servers or virtual machines to cloud.
  • You can backup files, disks, or virtual machines to local and cloud locations.
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Cons
IDrive
  • It is becomes painfully slow for its unlimited backup when most of the users who use it for long time even for a month. This should be improved.
  • There are not many options on the IDrive to select the "AUX" menu, I'm experiencing this problem with my newly bought second hand BMW 3 series E90 32i, 2010 model. There is not external devices alternative for me.
  • Restoring an older version of a file is the hardest stuffs for me
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MSP360
  • Message errors are hard to understand
  • Should add a general interface to manage all accounts, not a specific interface for every account.
  • The new backup formats enhancements should be available for all cloud storage companies. More focus with Wasabi would be great because of their focus on storage and low prices.
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Likelihood to Renew
IDrive
It does everything that it needs to to create an effecitve Three level backup to the cloud of all your important data, its reliable, dependable and peformant in its use cases. It overcomes the need to store offsite physical media such as Tape or disk storage. And its cost and level of reporting can be tailored to fit the use case of your business.
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MSP360
I love Cloudberry. I am using it at three different sites to backup their mission critical file servers and it works great. It is a very cost effective backup solution that is easy to setup and use and the support is also very good. I would recommend it to anyone that needs a good backup solution for their business.
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Usability
IDrive
The desktop interface seems intuitive to work with.
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MSP360
The screens are very easy to understand and very detailed. I have not had any issues finding what I was looking for or understanding what options to use to create my backups. Cloudberry has a simple easy to use interface that is well designed and the documentation is excellent compared to some other backup software I have used in the past.
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Support Rating
IDrive
I have not had to use their tech support. I did call once but luckily figured out what to do while I was on hold so I disconnected. If I really needed them it would have been a very long hold time I suppose.
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MSP360
I have not had to reach out to their support. However, when we were elvaluating options and looking at MSP360, their reps did a great job. They were able to answer our questions quickly, andf had a real understanding of their product and all the ways that it could be deployed.
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Implementation Rating
IDrive
Did not participate in the implementation.
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MSP360
Easy and successful implementation and the results have been very good with no issues since the install and go live. I highly recommend Cloudberry Backup software to anyone needing an easy to install, setup and manage backup solution. Excellent product with great features and reliability at a very good price point.
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Alternatives Considered
IDrive
I was a Backblaze user for 5 years because they had a very cost effective plan for my storage needs. However, they were very poor at backing up external devices quickly, and made it a pain in the butt to keep the backups active due to their 30 days connectivity policy.
Dropbox is a great fit for cloud backup when you need to access the backup files in the cloud frequently.
IDrive is the best solution out there for true backup of devices in case they are damaged or lost.
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MSP360
We have looked into other backup providers, but it has all come down to value for the dollar. While some providers are more polished or have better name brand recognition, MSP360 has all the core components and is just as strong of a platform for considerably fewer investment costs. MSP360 is also much more MSP centric in that they allow MSPs to operate with reselling the platform without breaking the bank and being much more competitive to prospective clients than the other larger backup providers.
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Return on Investment
IDrive
  • iDrive has saved us money as their pricing structure is fair and they allow multiple devices to be backed up under the same account - where others do not.
  • iDrive has saved us time as we no longer have to manually back up and sync files on our computers to external drives.
  • iDrive has lessened the burden of stress. We no longer worry that we may lose critical data that can no longer be recovered.
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MSP360
  • Since switching from Mozy Pro to Cloudberrylab four years ago, our ROI has been extremely positive. The reliability of the product has improved significantly such that we do not need to dedicate much staff time to monitor/manage the backups on a daily basis.
  • By designating a backup specialist within our organization tasked with keeping up with the latest features, testing restores, and fixing any issues that arise with client backups, we have a high level of efficiency and can respond to restore requests in a very short timeframe.
  • We have been able to lower the per GB price to our customers and still maintain our overall profitability for our backup service
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ScreenShots

IDrive Online Backup and Object Storage e2 Screenshots

Screenshot of IDrive WindowsScreenshot of IDrive WebScreenshot of IDrive Server BackupScreenshot of IDrive 360

MSP360 Managed Backup Screenshots

Screenshot of Web panelScreenshot of Image-based backup wizardScreenshot of File backup wizardScreenshot of Cloud storages