IDrive Online Backup and Object Storage e2 vs. Synology DiskStation

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IDrive Online Backup and Object Storage e2
Score 9.1 out of 10
N/A
IDrive protects PCs, Macs, mobile devices, Servers, Cloud Applications Data (SAAS) including Office 365, and Google Workspace, and provides S3 compatible Object Storage with IDrive e2. IDrive offers different plans for cloud backup for devices: - IDrive Personal - IDrive Core - IDrive Team - IDrive Small Business - IDrive Enterprise - IDrive360 EndPoint IDrive provides Cloud Applications data (SAAS) Backup: - Microsoft Office 365 Backup - Google…
$99.50
per year One user, unlimited computers 5TB storage
DiskStation
Score 8.8 out of 10
N/A
DiskStation is a line of network-attached storage (NAS) solutions from Synology headquartered in Taiwan.N/A
Pricing
IDrive Online Backup and Object Storage e2Synology DiskStation
Editions & Modules
IDrive Cloud to Cloud Backup
$20
per year
IDrive 360 EndPoint
$29.50
per year
IDrive e2
$49.50
per year
IDrive Core
$79.50
per year
Personal
$99.50
per year
IDrive Team
$99.50
per year
IDrive Business
$99.50
per year
No answers on this topic
Offerings
Pricing Offerings
IDrive Online Backup and Object Storage e2DiskStation
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsIDrive regularly offers first year discounts for all plans and offers a full-featured 30-day free trial for IDrive 360 Endpoint
More Pricing Information
Community Pulse
IDrive Online Backup and Object Storage e2Synology DiskStation
Considered Both Products
IDrive Online Backup and Object Storage e2
Chose IDrive Online Backup and Object Storage e2
IDrive is the most cost-effective backup solution out there. All the other big name providers like Apple, Google, Amazon and Microsoft, charge over 5 times more for way less storage than IDrive provides. IDrive also syncs just as seamlessly with my Synology as those other …
Chose IDrive Online Backup and Object Storage e2
Different use cases, iBackup I've used for mainly corporate Microsoft application servers, IDrive for personal workstations, mobiles, NAS etc
Google Drive and OneDrive are client based backup with limited free storage and don't compare changed files. They are more end user based …
DiskStation

No answer on this topic

Features
IDrive Online Backup and Object Storage e2Synology DiskStation
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
IDrive Online Backup and Object Storage e2
9.2
93 Ratings
9% above category average
Synology DiskStation
-
Ratings
Versioning9.268 Ratings00 Ratings
Video files9.171 Ratings00 Ratings
Audio files9.166 Ratings00 Ratings
Document collaboration10.03 Ratings00 Ratings
Access control9.26 Ratings00 Ratings
File search8.778 Ratings00 Ratings
Device sync8.984 Ratings00 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
IDrive Online Backup and Object Storage e2
8.7
88 Ratings
0% above category average
Synology DiskStation
-
Ratings
User and role management8.871 Ratings00 Ratings
File organization8.584 Ratings00 Ratings
Device management8.985 Ratings00 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
IDrive Online Backup and Object Storage e2
9.0
93 Ratings
5% above category average
Synology DiskStation
-
Ratings
Performance8.890 Ratings00 Ratings
Reliability9.288 Ratings00 Ratings
Storage Reports9.081 Ratings00 Ratings
Best Alternatives
IDrive Online Backup and Object Storage e2Synology DiskStation
Small Businesses
SugarSync
SugarSync
Score 4.5 out of 10

No answers on this topic

Medium-sized Companies
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
Dell Unity XT Unified Storage
Dell Unity XT Unified Storage
Score 10.0 out of 10
Enterprises
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
Dell Unity XT Unified Storage
Dell Unity XT Unified Storage
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
IDrive Online Backup and Object Storage e2Synology DiskStation
Likelihood to Recommend
9.2
(97 ratings)
9.1
(30 ratings)
Likelihood to Renew
9.1
(2 ratings)
10.0
(3 ratings)
Usability
9.5
(23 ratings)
8.9
(9 ratings)
Support Rating
9.1
(5 ratings)
9.7
(7 ratings)
Implementation Rating
5.5
(1 ratings)
-
(0 ratings)
User Testimonials
IDrive Online Backup and Object Storage e2Synology DiskStation
Likelihood to Recommend
IDrive
It scales well from the individual to corporate environments with many different plans to suit your needs and budget. For backing up servers such as Exchange or SQL I've used their sister product iBackup, which is also excellent and we have no problems with, so maybe they should merge the two products into one which would make it a better overall proposition. It also seems to handle backing up mapped drives as well, which is what we used for a while before getting the on server version. That being said it can use up quite a bit of bandwidth so make sure you schedule at night when noone is working. However it does only backup changed files which is great.
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Synology
The Synology DiskStation is well suited as a NAS solution, easy enough to mirror a Windows file server shares setup. Access to the Hyperbackup utility eliminates the need to purchase a tape backup solution. A portable USB drive can be used as the initial backup target. For air gap purposes can connect Hyperbackup to the various cloud providers such as AWS, Azure, GCP to copy backup data there. Utilizing it as a backup solution has also been great, instead of purchasing a tape solution, tapes and an offsite tape repository. Active Backup for Business is another excellent backup utility for physical servers, VMWare virtual machines, etc. Restoring files is fairly intuitive. Until Synology introduced the dual controller setup, using it as a SAN was less appropriate as there was occasional downtime when the controller had an issue but this was less important for the scenarios we were using it for. It would be more of a concern if we had used it for things that require more robust uptime requirements. Overall we are happy with the features of the Synology DiskStation.
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Pros
IDrive
  • I'm using it on MAC, the app works very well in the background
  • Logging activities is something I really like, because I can check whether the backup was successful or not.
  • I really like the option of being able to select external drivers and back up only specific folders or files.
  • The application itself is very easy to use, even though it doesn't have a version in my language (pt-br), I had no trouble setting it up and I'm using it without any problems.
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Synology
  • Synology DiskStation offers lots of options for creating links to share files or request that some uploads files. It makes it really easy to just share a link that can have an expiration or a set number of times it is accessed.
  • We always had enough storage on our Synology DiskStation, we never had to worry about something being too big to upload or share.
  • Love how you can create folders that are shared and also have some that are private. This makes it so easy to have shared collaborations with coworkers or clients, but also allows you to have a private place to save things that only you need.
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Cons
IDrive
  • DropBox-protected folders were not initially backed up as IDrive Online Backup and Object Storage e2 did not follow the symbolic links created
  • I experienced some UX confusion in adding new folders to backup; it's a different interface than setting up exclusions, and they should follow the same workflow and page buttons
  • After a reboot, it appears like a full disk scan is performed which can take quite a long time on a disk which has many files and lots of space
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Synology
  • While BTRFS is a more advanced file system than ext4, it also is in a perpetual state of development, with many features not fully functional and a plethora of bugs. Synology has managed to overcome many of these limitations by placing BTRFS on top of a LVM, but there are much better file systems that Synology could have used, such as OpenZFS.
  • DSM's built-in backup software, HyperBackup, while robust, oftentimes runs into issues. Specifically, backups can be working fine for months or years, and then suddenly the backups will fail. Sometimes these failures can be resolved, but oftentimes the backups need to be completely restarted. Fortunately, even when the backup fails, the existing backups are still accessible, it is just that new backups can not be performed.
  • The underlying Linux OS provides significant benefits, but also adds a fair amount of complexity. Most of that complexity is wonderfully hidden by the DSM interface, but when certain problems arise, delving into the Linux command line is not out of the question.
  • Perhaps the biggest issue with Synology DiskStation is Synology's support. The issue isn't that the support is bad, but it can be frustratingly slow when dealing with a major issue. Synology does have a very active community that is always willing to help, but nothing beats first-party support.
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Likelihood to Renew
IDrive
It does everything that it needs to to create an effecitve Three level backup to the cloud of all your important data, its reliable, dependable and peformant in its use cases. It overcomes the need to store offsite physical media such as Tape or disk storage. And its cost and level of reporting can be tailored to fit the use case of your business.
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Synology
As long as Synology give us support for our hard drivers we will not change. I know Synology has now forced their hands to buy their own hard drivers and their new line of products. But if we still have support for old hard drivers from other manufacturers then we will still use Synology Nas. Otherwise we change manufacturers
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Usability
IDrive
While both the desktop and mobile apps are pretty straightforward and not complicated to navigate with features and settings fairly easy to understand and execute with clear enough descriptions they could use a refresh to be a but more intuitive and improvements made so they are less glitchy. Also backup speeds could use some improvement
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Synology
The Synology DiskStation is easy to set up and manage. The interface is clean and features are well documented. These units are reliable and can be set up to do scheduled integrity checks so failures can be mitigated before they halt business operations. The available packages for expanded roles makes these devices versatile.
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Support Rating
IDrive
I have not had to use their tech support. I did call once but luckily figured out what to do while I was on hold so I disconnected. If I really needed them it would have been a very long hold time I suppose.
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Synology
Unfortunately, the one time I've had to reach out to DiskStation support, it did not go well. My NAS appliance wasn't appearing on the network, and no matter what the support team tried, they could not get it back online. Instead of offering to send me a new unit, they told me to go buy a new one - obviously, this was a disappointing response and not very eco-friendly either! Fortunately, through some internet research of my own, and some ingenuity, I figured out I could restore my NAS to factory settings by removing all the drives and resetting. Only then did I realize I had a bad disk. I had to experiment for a while to figure out which one it was. Once I had done that, though, I was able to get the latest DiskStation loaded back on, no thanks to the DiskStation support crew. If notifications were rock solid, I suspect I would have caught the bad disk before it because an OS problem, but I never received a bad-disk notification.
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Implementation Rating
IDrive
Did not participate in the implementation.
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Synology
No answers on this topic
Alternatives Considered
IDrive
I was a Backblaze user for 5 years because they had a very cost effective plan for my storage needs. However, they were very poor at backing up external devices quickly, and made it a pain in the butt to keep the backups active due to their 30 days connectivity policy.
Dropbox is a great fit for cloud backup when you need to access the backup files in the cloud frequently.
IDrive is the best solution out there for true backup of devices in case they are damaged or lost.
Read full review
Synology
Synology DiskStation packs a punch with the latest and greatest feature set which goes above and beyond many other vendors. It allows for a turn-key solution to cover almost every use case in the SMB market leaving other vendors behind.
Read full review
Return on Investment
IDrive
  • For individual users such as my case, the savings with the Personal plan are important compared to alternatives like ElephantDrive. For 5TB ElephantDrive costs $600/yr in the comparable Family plan, whereas IDrive Online Backup and Object Storage e2 costs only $99.50/yr.
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Synology
  • Minimal investment in the hardware, big return on productivity
  • Streamlined IT needs, we no longer have to hire our IT vendor to assist us as regularly as we did when we were running servers
  • Productivity on the road through web access has increased productivity and billable hours for remote employees
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ScreenShots

IDrive Online Backup and Object Storage e2 Screenshots

Screenshot of IDrive WindowsScreenshot of IDrive WebScreenshot of IDrive Server BackupScreenshot of IDrive 360