Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Igloo
Score 6.5 out of 10
N/A
Igloo Software is a social business software company that builds digital workplaces and intranet solutions to support online communities and businesses of any size. It is a suite of content management, collaboration and knowledge sharing tools within one secure social networking platform. Online communities drive groups, teams and organizations to improve employee productivity, foster relationships and increase collaboration with customers, partners and suppliers.N/A
Slack
Score 9.0 out of 10
N/A
Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The…
$0
per month per user
Pricing
IglooSlack
Editions & Modules
No answers on this topic
Free
$0
Pro
$7.25*
per month per user
Business+
$12.50*
per month per user
Enterprise
Contact Sales
Offerings
Pricing Offerings
IglooSlack
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsIgloo is free to use for up to 10 users. Paid accounts begin $12 per user per month. We also offer volume discounts for enterprise-wide intranets and external users. Contact us for details.*Per active user, per month, when paying once a year. Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month.
More Pricing Information
Community Pulse
IglooSlack
Considered Both Products
Igloo
Chose Igloo
Igloo stacks up by keeping simple. You can find all functionalities in a very easy way due to the good UI and UX that is provided. Basically, all that you need to improve communication and collaboration in your team/company is available. Also, there are a lot of integration …
Slack

No answer on this topic

Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
IglooSlack
Project Management
Comparison of Project Management features of Product A and Product B
Igloo
-
Ratings
Slack
7.8
384 Ratings
1% below category average
Task Management00 Ratings7.7238 Ratings
Gantt Charts00 Ratings7.061 Ratings
Scheduling00 Ratings7.7196 Ratings
Workflow Automation00 Ratings7.8213 Ratings
Mobile Access00 Ratings9.2371 Ratings
Search00 Ratings8.2369 Ratings
Visual planning tools00 Ratings7.2142 Ratings
Communication
Comparison of Communication features of Product A and Product B
Igloo
-
Ratings
Slack
8.6
394 Ratings
7% above category average
Chat00 Ratings9.6394 Ratings
Notifications00 Ratings8.9390 Ratings
Discussions00 Ratings9.1381 Ratings
Surveys00 Ratings8.2235 Ratings
Internal knowledgebase00 Ratings7.7235 Ratings
Integrates with GoToMeeting00 Ratings8.4111 Ratings
Integrates with Gmail and Google Hangouts00 Ratings8.5184 Ratings
Integrates with Outlook00 Ratings8.3122 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Igloo
-
Ratings
Slack
8.4
368 Ratings
3% above category average
Versioning00 Ratings8.0171 Ratings
Video files00 Ratings8.4324 Ratings
Audio files00 Ratings8.4319 Ratings
Document collaboration00 Ratings8.1257 Ratings
Access control00 Ratings8.1237 Ratings
Advanced security features00 Ratings8.1199 Ratings
Integrates with Google Drive00 Ratings8.7213 Ratings
Device sync00 Ratings9.0258 Ratings
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IglooSlack
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All AlternativesView all alternativesView all alternatives
User Ratings
IglooSlack
Likelihood to Recommend
6.0
(7 ratings)
9.3
(394 ratings)
Likelihood to Renew
-
(0 ratings)
9.4
(20 ratings)
Usability
-
(0 ratings)
9.8
(29 ratings)
Support Rating
-
(0 ratings)
1.0
(65 ratings)
Implementation Rating
-
(0 ratings)
10.0
(2 ratings)
User Testimonials
IglooSlack
Likelihood to Recommend
Igloo Software
Igloo is a well-suited option for teams/companies that want to build an employee intranet with some other interesting features, like file storage and sharing, internal communications, and resource and knowledge management. All of these features may help your workers increase productivity significantly by centralizing everything in one robust and reliable platform. However, it can be less appropriate if costs are a problem for you, due to the pricing. So, if you will not be using several features and just want an intranet for you company, you may want to go with another solution.
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Salesforce
I think Slack works really well in office settings, or even for any group of people who need an easy way to communicate with each other through organized channels. It may not be the best for those who intend to use it as a social media type app, it is more geared towards business use.
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Pros
Igloo Software
  • Notifications: Igloo can push email updates to users.
  • Organization: Igloo allows for you to create pages, sub pages, and many layer deep sections. You can also organize the layout of your pages.
  • Versioning: it's super easy to reserve and edit documents for offline use. And you can see who last edited a document and when.
  • Offline access: there's a desktop version you can use very easily. It's really good for dropping a bunch of files at once.
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Salesforce
  • Automated Notifications: Integrated tools like Jira, Trello, and Google Drive to receive automated notifications and updates directly in Slack, improving visibility and efficiency within the team
  • Message Encryption: Slack encrypts the messages in transit and at rest, ensuring the security and privacy of sensitive information and making our IT team's life much easier.
  • Reminder Bots: We used Slackbot to set reminders, automate follow-up actions, and provided information based on user queries.
  • SurveyMonkey Integration: Integrated our Slack with SurveyMonkey to distribute surveys and collect feedback from team members, streamlining the feedback-gathering process which was a huge support to our HR and Admin team.
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Cons
Igloo Software
  • Their UI is not used-friendly. Their use of Igloo-specific terminology made it difficult to understand how each function of the site worked. They would repeatedly say, for example, "a ___ is really a ___" vs. just calling it what the function actually is.
  • Implementation was a far cry from their sales support. After basically nickel-and-diming you for everything, they - very poorly - cap your use of their implementation support team.
  • Overall, Igloo didn't work for our organization because they do multiple things decently vs a few things excellently. The experience with Igloo was unremarkable.
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Salesforce
  • The only thing I can think of is that it is easy to create too many channels. This has more to do with the team using Slack and less to do with Slack itself. maybe some direction on Slack's part on how best to utilize channels would be helpful.
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Likelihood to Renew
Igloo Software
No answers on this topic
Salesforce
As useful as Slack has become within our company, I feel fairly confident we will continue to use Slack as a communication tool. They continue to improve their software and add value to its use within our office. Customer service delivers, which is an absolute must. Looking forward to how they improve.
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Usability
Igloo Software
No answers on this topic
Salesforce
As long as you use the basic chat features and nothing more, it really is super easy to understand and use. Once you want to take advantage of some of the more advanced features and capabilities, that's when things get complicated. Anyone who has use SMS or a chat program before will be able to figure out the basics though, so rolling this out should be relatively straightforward and not required exhaustive training. Teaching chat etiquette is something else though.
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Support Rating
Igloo Software
No answers on this topic
Salesforce
I've never had to contact support for Slack which is a great testament to its ease and use. Adding people outside of the organization takes a little getting used to, but ultimately allows for greater collaboration between FTE and contractors. There is no clear alternative to this software, so it's the best we can do for now.
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Implementation Rating
Igloo Software
No answers on this topic
Salesforce
It always helps if you communicate to everyone in the organization how important it is to drop whatever other chat tools they are using and jump quickly to Slack. They will all fall in love with it.
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Alternatives Considered
Igloo Software
Easy to use, cost-effective, and benefit in organizational culture development and information sharing across various employees and from higher management. Great customer support and continuous development to make the software better for users. It allows better collaboration with a little bit of fun too and requires less resources to handle.
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Salesforce
Slack is the superior offering for what we do and who we communicate with. The other programs offer basic features, but Slack continues to innovate and is business-first, which is very helpful for our small team. The feature set and integrations are better in Slack than other offerings we have evaluated
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Return on Investment
Igloo Software
  • Helps with employee retention - especially in a virtual environment.
  • Costs less than a separate wiki system for storing key information.
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Salesforce
  • We have a story when one guy mentioned in a our site group with tag @here about his wedding, he didnt know that @here works only for people who are online, so most of the people missed the message, slack is not the best place to update about the important things
  • Slack helps to solve and be updated if you have an internal problems and you want to know how the solving goes
Read full review
ScreenShots

Igloo Screenshots

Screenshot of A highly social platformScreenshot of Easy drag and drop designScreenshot of Content management systemScreenshot of Responsive design for mobile users