Influitive vs. PheedLoop

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Influitive
Score 9.0 out of 10
N/A
AdvocateHub helps B2B marketers capture customer enthusiasm and use it to drive marketing and sales efforts. With AdvocateHub, B2B marketers build an advocate community and invite customers into it to complete “challenges” like referrals, reference calls or product reviews. As they complete challenges, advocates gain points, badges and levels which can be used for a variety of perks and privileges.N/A
PheedLoop
Score 9.0 out of 10
N/A
PheedLoop is an end-to-end on-site, virtual and hybrid event management and engagement platform. PheedLoop supports everything from native streaming, virtual exhibit halls, badge printing, registration, synced speaker/exhibitor portals, and instant mobile apps, to on-site check-in, floor plans, automated surveys, native video networking, and exhibitor/sponsor monetization systems. PheedLoop is a streamlined event management system and is used by events of all types and sizes up to tens of…N/A
Pricing
InfluitivePheedLoop
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
InfluitivePheedLoop
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsTo learn more about Influitive's pricing, please reach out to a member of our sales team.Pricing information by request online.
More Pricing Information
Community Pulse
InfluitivePheedLoop
Top Pros
Top Cons
Features
InfluitivePheedLoop
Brand Advocacy Tools
Comparison of Brand Advocacy Tools features of Product A and Product B
Influitive
6.4
1 Ratings
17% below category average
PheedLoop
-
Ratings
Community Building5.51 Ratings00 Ratings
Referral Management5.51 Ratings00 Ratings
Rewards Program7.31 Ratings00 Ratings
Program Notices4.51 Ratings00 Ratings
Reference Request Automation8.21 Ratings00 Ratings
Multi-Channel Marketing7.31 Ratings00 Ratings
Best Alternatives
InfluitivePheedLoop
Small Businesses

No answers on this topic

BigMarker
BigMarker
Score 8.6 out of 10
Medium-sized Companies

No answers on this topic

OneCause
OneCause
Score 9.2 out of 10
Enterprises

No answers on this topic

Whova
Whova
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
InfluitivePheedLoop
Likelihood to Recommend
9.1
(153 ratings)
9.0
(1 ratings)
Likelihood to Renew
9.3
(38 ratings)
-
(0 ratings)
Usability
7.2
(19 ratings)
-
(0 ratings)
Availability
10.0
(3 ratings)
-
(0 ratings)
Performance
8.0
(6 ratings)
-
(0 ratings)
Support Rating
9.4
(71 ratings)
-
(0 ratings)
In-Person Training
10.0
(1 ratings)
-
(0 ratings)
Online Training
10.0
(5 ratings)
-
(0 ratings)
Implementation Rating
7.8
(9 ratings)
-
(0 ratings)
Configurability
9.1
(1 ratings)
-
(0 ratings)
Ease of integration
6.7
(5 ratings)
-
(0 ratings)
Product Scalability
6.0
(3 ratings)
-
(0 ratings)
Vendor post-sale
8.5
(13 ratings)
-
(0 ratings)
User Testimonials
InfluitivePheedLoop
Likelihood to Recommend
Influitive
We have seen success with information sharing. Giving customers another way to access our resources has been a huge help for them. While we see good engagement numbers there are still some limitations to getting our advocates to complete the 'harder' challenges, like a testimonial or reference
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PheedLoop
Pheedloop tends to be an answer to most of our virtual event needs, from tradeshows to shorter webinars. The one area that I find Pheedloop to be less of an option is when we need attendees to use mobile devises and we are not using the native meet and stream for streaming, as integrations for streaming don't translate to the app.
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Pros
Influitive
  • Allows you to create compelling and engaging challenges that help your content stand out.
  • The gamification system enables a seamless rewards program that doesn't require a big manual lift.
  • The data and insights are easy to access, analyze, and guide you toward your north star.
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PheedLoop
  • Ease of use
  • Registration
  • Intergration with Syncwords
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Cons
Influitive
  • The Admin view is not as intuitive as the user view and the functionality just isn't as great. I wish it had almost the same layout/interface as how the customer sees it so I didn't have to constantly enter Preview mode.
  • I wish there were more included integrations in the regular Influitive package.
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PheedLoop
  • Mobile app
  • Reporting
Read full review
Likelihood to Renew
Influitive
Depending on the cost and new features to be added, our company might be motivated to renew the use of Influitive. However, a lot depends on the year to come and the enhancements that can better our experience and add more gamification to the platform. Adding elements that can woo our target audience.
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PheedLoop
No answers on this topic
Usability
Influitive
Overall, Influitive is very easy to use for customers. There's a bit of a learning curve for new admins, but that's only because Influitive isn't always intuitive. The UI is confusing in certain places. I expect something to be in one place, and I find it somewhere else entirely. This is the only reason my usability rank isn't higher
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PheedLoop
No answers on this topic
Reliability and Availability
Influitive
Yes, always available and extremely quick. The availability is 10 on 10 for sure. We also have situations where their team might not be working or on a holiday, but if we have an event, they are available and ensure smooth running. That is the beauty of having Influitive take care of you.
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PheedLoop
No answers on this topic
Performance
Influitive
Influitive AdvocateHub interacts with Blackbaud Champions and is an on-time response system. What I mean by that is once data is entered in Influitive AdvocateHub, it is updated in real time and I can access a computer and the data is there immediately. Sometimes the rewards do not show up right away and I am under the assumption that the delay is caused by an influx of traffic.
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PheedLoop
No answers on this topic
Support Rating
Influitive
If a problem can be easily addressed, Influitive Support is all over it! They're fast and always easy to work with. Some of the larger, or more unique problems, can get a little lost. I'd love to see a bit more follow-up on these more important issues, instead of me needing to reach out to find the status of a previously submitted issue. Overall, everyone at Influitive is kind and wants to help!
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PheedLoop
No answers on this topic
In-Person Training
Influitive
I was taught and made to show all features that could help me learn more about the platform and this was great hands-on training for me. I picked up things faster than others and did have time to create challenges and make changes while someone was around to supervise and help.
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PheedLoop
No answers on this topic
Online Training
Influitive
The training was extensive and gave me the knowledge/ skills that I needed in order to implement my advocacy program using Influitive's Advocate Hub. I also meet on a regular basis with my Customer Success Manager. My Success Manager helps give me ideas for my program and helps me ensure that it's successful. Influitive is really invested in my success. They act more like a partner than a vendor
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PheedLoop
No answers on this topic
Implementation Rating
Influitive
I think some of the key insights I can put forward are all aligned to simply being organized. Make sure you have a well thoughts out plan where you have taken all factors into account. Prioritize the list of deliverables, and make sure you have all the right people alighed to assist internally & externally. If you have a well organized plan you will be set up for success.
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PheedLoop
No answers on this topic
Alternatives Considered
Influitive
Vanilla is great for forums, but they don't have the gamification/challenges piece that is so important toward building advocacy. I've found a similar circumstance with Salesforce communities--good if you're looking primarily for crowdsourced tech support and QA, but nothing "sticky" for really building a thriving community, or the advocacy piece
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PheedLoop
  • PheedLoop is great with customizations
  • Ease of use for both administrators and users
  • Ability to duplicate the sessions and exhibit area is key for clients running multiple session types and with poster sessions
  • Integration with Syncwords is amazing and seamless
  • Integration with Pure Chat helps manage attendees
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Scalability
Influitive
When I stayed using we only had a hundred or so Advocates and now we have 2100+. Pretty amazing product!
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PheedLoop
No answers on this topic
Return on Investment
Influitive
  • Influitive has helped us generate hundreds of reviews on sites like G2, TrustRadius, and Capterra, which has resulted in various awards and positive placement on grid reports.
  • Influitive has helped us generate dozens of case studies and hundreds of quotes that can be used in sales and marketing campaigns.
  • Influitive has generated thousands of survey responses to help our product team better understand what our customers want, which has had a direct impact on our product roadmap.
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PheedLoop
  • Ability to reach attendees across the world
  • Abilities to showcase sponsors in many different areas on the platform
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ScreenShots

Influitive Screenshots

Screenshot of Expand your reach through trusted channelsScreenshot of Take Influitive mobile. Advocacy enables anytime, anywhere.