AdvocateHub Review - must have for any advocate marketer!
Jessica Mitchell | TrustRadius Reviewer
Updated November 13, 2017

AdvocateHub Review - must have for any advocate marketer!

Score 10 out of 10
Vetted Review
Verified User
Review Source

Software Version

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Overall Satisfaction with Influitive

We're using the AdvocateHub to run our advocate marketing program - Homeroom. The tool helps us communicate with our customers in a meaningful way and reward them for everything that they do for our business. Not only can we provide tools and resources to help customers with our product but we can drive measurable results by building out testimonials, a reference pool, and revenue through referrals.
  • The tool is intuitive, easy to use and is adaptable. The first thing I noticed when I started using the AdvocateHub was how easy it is to use and how flexible the platform is. This enables me to adapt my program and shape it to fit my needs and strategies.
  • Influitive is committed to ensuring their customers are successful. I noticed from the beginning that the company is dedicated to ensuring that my program is successful which is a huge benefit of using their platform. It feels more like a partnership than a vendor relationship.
  • I can't think of any areas for improvement at this point in time.
  • Published 14 customer success stories, more are in the works
  • Published 68 online reviews with the help of our advocates. These reviews helped with our lead generation efforts on Capterra substantially. The additional visibility and credibility from the leads has made this into a viable lead source for us.
  • Built a pool of customers who are willing to act as references
  • Generated a stream of referral revenue
Anyone who is running an advocate marketing/ evidence program should be using AdvocateHub!

Using Influitive

It's an easy decision. If you want to run a robust, successful advocate marketing program AdvocateHub is a much needed tool. It'll help you connect with your customers in a meaningful way and drive results for your business.

Evaluating Influitive and Competitors

  • Product Features
  • Product Usability
  • Product Reputation
  • Vendor Reputation
  • Third-party Reviews

Influitive Implementation

The process of implementing my AdvocateHub was pain free mainly due to the fact that Influitive coached me through the process.
Change management was minimal
  • No issues were encountered during implementation.

Influitive Training

The training was extensive and gave me the knowledge/ skills that I needed in order to implement my advocacy program using Influitive's Advocate Hub. I also meet on a regular basis with my Customer Success Manager. My Success Manager helps give me ideas for my program and helps me ensure that it's successful. Influitive is really invested in my success. They act more like a partner than a vendor.

Configuring Influitive

No - we have not done any customization to the interface
No - we have not done any custom code

Influitive Reliability