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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Influitive

    Score8 out of 10
    N/AAdvocateHub helps B2B marketers capture customer enthusiasm and use it to drive marketing and sales efforts. With AdvocateHub, B2B marketers build an advocate community and invite customers into it to complete “challenges” like referrals, reference calls or product reviews. As they complete challenges, advocates gain points, badges and levels which can be used for a variety of perks and privileges.N/A

    Waalaxy

    Score6 out of 10
    N/AWaalaxy helps users reach out to prospects where they are automatically on LinkedIn and by email.

    $26.33

    per month

    Pricing
    InfluitiveWaalaxy
    Editions & Modules
    No answers on this topic
    Pro
    €25
    per month
    Advanced
    €50
    per month
    Business
    €80
    per month
    Offerings
    Pricing Offerings
    InfluitiveWaalaxy
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsTo learn more about Influitive's pricing, please reach out to a member of our sales team.Discounts available for annual subscriptions, and team plans.
    More Pricing Information
    Community Pulse
    InfluitiveWaalaxy
    Considered Both Products
    Influitive
    No answer on this topic
    Waalaxy
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    73 Answers
    No answers on this topic
    Delivers good value for the price
    94%
    Delivers good value for the price
    67 Answers
    No answers on this topic
    Happy with the feature set
    95%
    Happy with the feature set
    73 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    47 Answers
    No answers on this topic
    Implementation went as expected
    94%
    Implementation went as expected
    47 Answers
    No answers on this topic
    Features
    InfluitiveWaalaxy
    Brand Advocacy Tools
    Comparison of Brand Advocacy Tools features of Influitive and Waalaxy
    Feature
    Influitive
    4.9
    2 Ratings
    29% below category average
    Waalaxy
    -
    Ratings
    Community Building2.02 Ratings00 Ratings
    Referral Management2.02 Ratings00 Ratings
    Rewards Program5.22 Ratings00 Ratings
    Program Notices4.52 Ratings00 Ratings
    Reference Request Automation8.21 Ratings00 Ratings
    Multi-Channel Marketing7.31 Ratings00 Ratings
    Best Alternatives
    InfluitiveWaalaxy
    Small Businesses
    No answers on this topic
    Dealfront
    Score8.4 out of 10
    Medium-sized Companies
    No answers on this topic
    Dealfront
    Score8.4 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    InfluitiveWaalaxy
    Likelihood to Recommend
    8.0
    (154 ratings)
    9.0
    (1 ratings)
    Likelihood to Renew
    9.4
    (38 ratings)
    8.0
    (1 ratings)
    Usability
    7.3
    (19 ratings)
    7.0
    (1 ratings)
    Availability
    10.0
    (3 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (6 ratings)
    -
    (0 ratings)
    Support Rating
    9.7
    (71 ratings)
    -
    (0 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    10.0
    (5 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.3
    (9 ratings)
    -
    (0 ratings)
    Configurability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    6.7
    (5 ratings)
    -
    (0 ratings)
    Product Scalability
    6.0
    (3 ratings)
    -
    (0 ratings)
    Vendor post-sale
    5.0
    (14 ratings)
    -
    (0 ratings)
    User Testimonials
    InfluitiveWaalaxy
    Likelihood to Recommend
    Influitive
    We have seen success with information sharing. Giving customers another way to access our resources has been a huge help for them. While we see good engagement numbers there are still some limitations to getting our advocates to complete the 'harder' challenges, like a testimonial or reference
    Incentivized
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    Waalaxy
    waalaxy is a good tool for automating activity on linkedin, creating contacts that will then have to be developed directly by you, but it speeds up the initial steps and skims contacts very quickly (if the bot sends 20 requests a day and 15 percent of people accept the link, you already know who to continue conversations with and who to leave alone).The only note is the scattered interface compared to others with a simpler and more direct ux.Maybe it's personal taste, because it continues to get a lot of positive feedback from many users.
    Incentivized
    Read full review
    Pros
    Influitive
    • Allows you to create compelling and engaging challenges that help your content stand out.
    • The gamification system enables a seamless rewards program that doesn't require a big manual lift.
    • The data and insights are easy to access, analyze, and guide you toward your north star.
    Incentivized
    Read full review
    Waalaxy
    • Automation: request for connection at random times to simulate human intervention
    • automation: email link request to increase the maximum limit of link requests (before August 2022, linkedin policy changed message policies)
    • automation: email search on linkedin
    Incentivized
    Read full review
    Cons
    Influitive
    • The Admin view is not as intuitive as the user view and the functionality just isn't as great. I wish it had almost the same layout/interface as how the customer sees it so I didn't have to constantly enter Preview mode.
    • I wish there were more included integrations in the regular Influitive package.
    Incentivized
    Read full review
    Waalaxy
    • needs to improve the interface to make it faster to use the platform, especially for those who do not always use all the functions and do not remember them. Navigating through the menus becomes time-consuming
    • choice of profile "warming" type to avoid linkedin ban. Waalaxy seems less careful than other platforms to use automations with caution, at least in the beginning (you can't go from zero to 20 link requests a day because you risk banning. It's not certain but you risk it)
    Incentivized
    Read full review
    Likelihood to Renew
    Influitive
    Depending on the cost and new features to be added, our company might be motivated to renew the use of Influitive. However, a lot depends on the year to come and the enhancements that can better our experience and add more gamification to the platform. Adding elements that can woo our target audience.
    Incentivized
    Read full review
    Waalaxy
    è una piattaforma solida e aggiornata, ma ha un difetto che non mi piace ed è che personalmente non mi piace l'interfaccia per usarla. Questo è l'unico difetto e penso che sia soggettivo.
    Incentivized
    Read full review
    Usability
    Influitive
    Overall, Influitive is very easy to use for customers. There's a bit of a learning curve for new admins, but that's only because Influitive isn't always intuitive. The UI is confusing in certain places. I expect something to be in one place, and I find it somewhere else entirely. This is the only reason my usability rank isn't higher
    Incentivized
    Read full review
    Waalaxy
    it has a lot of functions, I haven't tried them all, but when I looked for something I found the interface scattered in menus and I didn't immediately find what I was looking for, this can also be frustrating because there are some functions that you rarely use so you forget where the buttons and menu are and so a more straightforward visual approach would be preferable even for those who are not new to the tool
    Incentivized
    Read full review
    Reliability and Availability
    Influitive
    Yes, always available and extremely quick. The availability is 10 on 10 for sure. We also have situations where their team might not be working or on a holiday, but if we have an event, they are available and ensure smooth running. That is the beauty of having Influitive take care of you.
    Incentivized
    Read full review
    Waalaxy
    No answers on this topic
    Performance
    Influitive
    Influitive AdvocateHub interacts with Blackbaud Champions and is an on-time response system. What I mean by that is once data is entered in Influitive AdvocateHub, it is updated in real time and I can access a computer and the data is there immediately. Sometimes the rewards do not show up right away and I am under the assumption that the delay is caused by an influx of traffic.
    Incentivized
    Read full review
    Waalaxy
    No answers on this topic
    Support Rating
    Influitive
    If a problem can be easily addressed, Influitive Support is all over it! They're fast and always easy to work with. Some of the larger, or more unique problems, can get a little lost. I'd love to see a bit more follow-up on these more important issues, instead of me needing to reach out to find the status of a previously submitted issue. Overall, everyone at Influitive is kind and wants to help!
    Incentivized
    Read full review
    Waalaxy
    No answers on this topic
    In-Person Training
    Influitive
    I was taught and made to show all features that could help me learn more about the platform and this was great hands-on training for me. I picked up things faster than others and did have time to create challenges and make changes while someone was around to supervise and help.
    Incentivized
    Read full review
    Waalaxy
    No answers on this topic
    Online Training
    Influitive
    The training was extensive and gave me the knowledge/ skills that I needed in order to implement my advocacy program using Influitive's Advocate Hub. I also meet on a regular basis with my Customer Success Manager. My Success Manager helps give me ideas for my program and helps me ensure that it's successful. Influitive is really invested in my success. They act more like a partner than a vendor
    Read full review
    Waalaxy
    No answers on this topic
    Implementation Rating
    Influitive
    I think some of the key insights I can put forward are all aligned to simply being organized. Make sure you have a well thoughts out plan where you have taken all factors into account. Prioritize the list of deliverables, and make sure you have all the right people alighed to assist internally & externally. If you have a well organized plan you will be set up for success.
    Read full review
    Waalaxy
    No answers on this topic
    Alternatives Considered
    Influitive
    Vanilla is great for forums, but they don't have the gamification/challenges piece that is so important toward building advocacy. I've found a similar circumstance with Salesforce communities--good if you're looking primarily for crowdsourced tech support and QA, but nothing "sticky" for really building a thriving community, or the advocacy piece
    Incentivized
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    Waalaxy
    Waalaxy works well and has been on the market for quite some time; it is a solid product. For my very personal use judgment, I don't like to waste time looking for functions in menus-I use too many saas to waste time and remember where I find functions.Learning curve and immediate usability are key for me, so I was better off with Closely which has a much better UX.Maybe it's my problem and you will be just as well off as many others, you just have to try both because they have the free version
    Incentivized
    Read full review
    Scalability
    Influitive
    When I stayed using we only had a hundred or so Advocates and now we have 2100+. Pretty amazing product!
    Read full review
    Waalaxy
    No answers on this topic
    Return on Investment
    Influitive
    • Influitive has helped us generate hundreds of reviews on sites like G2, TrustRadius, and Capterra, which has resulted in various awards and positive placement on grid reports.
    • Influitive has helped us generate dozens of case studies and hundreds of quotes that can be used in sales and marketing campaigns.
    • Influitive has generated thousands of survey responses to help our product team better understand what our customers want, which has had a direct impact on our product roadmap.
    Incentivized
    Read full review
    Waalaxy
    • 20 requests per day15% links accepted (depends on your message/strategy and industry, not the tool)
    • return on investment is certain if you don't think automation can do it all: you have to work the contacts generated by waalaxy
    Incentivized
    Read full review
    ScreenShots

    Influitive Screenshots

    Screenshot of Expand your reach through trusted channelsScreenshot of Take Influitive mobile. Advocacy enables anytime, anywhere.