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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Infor CloudSuite ERP

    Score7.3 out of 10
    N/AInfor CloudSuite ERP is the company's cloud-based ERP suite for medium to large global manufacturers, distributors, and after-sales service providers—delivering flexibility to manage mixed-mode and complex value chains.N/A

    JobBOSS²

    Score8.3 out of 10
    N/AJobBOSS² is the evolution of E2 Shop with the addition of features of the JobBOSS manufacturing software, since the acquisition of E2 Shop's developer Shoptech Industrial Software by ECI Software Solutions in 2020.N/A
    Pricing
    Infor CloudSuite ERPJobBOSS²
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Infor CloudSuite ERPJobBOSS²
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Infor CloudSuite ERPJobBOSS²
    Considered Both Products
    Infor
    No answer on this topic
    ECI Software Solutions
    No answer on this topic
    Key User Insights
    Would buy again
    86%
    Would buy again
    18 Answers
    75%
    Would buy again
    30 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    17 Answers
    86%
    Delivers good value for the price
    32 Answers
    Happy with the feature set
    90%
    Happy with the feature set
    19 Answers
    78%
    Happy with the feature set
    31 Answers
    Lived up to sales and marketing promises
    90%
    Lived up to sales and marketing promises
    9 Answers
    75%
    Lived up to sales and marketing promises
    18 Answers
    Implementation went as expected
    81%
    Implementation went as expected
    13 Answers
    79%
    Implementation went as expected
    19 Answers
    Features
    Infor CloudSuite ERPJobBOSS²
    Payroll Management
    Comparison of Payroll Management features of Infor CloudSuite ERP and JobBOSS²
    Feature
    Infor CloudSuite ERP
    6.3
    6 Ratings
    18% below category average
    JobBOSS²
    4.4
    16 Ratings
    52% below category average
    Pay calculation4.06 Ratings6.316 Ratings
    Benefit plan administration3.66 Ratings6.59 Ratings
    Direct deposit files6.96 Ratings7.09 Ratings
    Customization
    Comparison of Customization features of Infor CloudSuite ERP and JobBOSS²
    Feature
    Infor CloudSuite ERP
    6.0
    25 Ratings
    23% below category average
    JobBOSS²
    7.6
    20 Ratings
    1% above category average
    API for custom integration6.423 Ratings7.020 Ratings
    Plug-ins5.723 Ratings8.316 Ratings
    Security
    Comparison of Security features of Infor CloudSuite ERP and JobBOSS²
    Feature
    Infor CloudSuite ERP
    8.2
    27 Ratings
    3% below category average
    JobBOSS²
    7.6
    35 Ratings
    10% below category average
    Single sign-on capability8.824 Ratings7.527 Ratings
    Role-based user permissions7.626 Ratings7.733 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Infor CloudSuite ERP and JobBOSS²
    Feature
    Infor CloudSuite ERP
    7.3
    32 Ratings
    3% below category average
    JobBOSS²
    7.0
    36 Ratings
    7% below category average
    Dashboards7.925 Ratings6.836 Ratings
    Standard reports7.430 Ratings7.336 Ratings
    Custom reports6.530 Ratings6.936 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Infor CloudSuite ERP and JobBOSS²
    Feature
    Infor CloudSuite ERP
    6.2
    30 Ratings
    22% below category average
    JobBOSS²
    7.1
    32 Ratings
    8% below category average
    Accounts payable7.627 Ratings7.029 Ratings
    Accounts receivable8.527 Ratings6.828 Ratings
    Global Financial Support4.917 Ratings6.718 Ratings
    Primary and Secondary Ledgers6.715 Ratings5.720 Ratings
    Journals and Reconciliations4.818 Ratings6.525 Ratings
    Configurable Accounting6.419 Ratings7.125 Ratings
    Standardized Processes7.122 Ratings7.627 Ratings
    Inventory Management
    Comparison of Inventory Management features of Infor CloudSuite ERP and JobBOSS²
    Feature
    Infor CloudSuite ERP
    8.2
    25 Ratings
    3% above category average
    JobBOSS²
    6.3
    38 Ratings
    24% below category average
    Inventory tracking7.924 Ratings5.638 Ratings
    Automatic reordering7.417 Ratings5.224 Ratings
    Location management8.123 Ratings5.432 Ratings
    Order Management
    Comparison of Order Management features of Infor CloudSuite ERP and JobBOSS²
    Feature
    Infor CloudSuite ERP
    8.3
    26 Ratings
    4% above category average
    JobBOSS²
    5.0
    38 Ratings
    45% below category average
    Pricing7.424 Ratings7.037 Ratings
    Order entry8.025 Ratings7.538 Ratings
    Credit card processing8.411 Ratings5.516 Ratings
    Cost of goods sold8.124 Ratings6.530 Ratings
    Order Orchestration8.414 Ratings6.226 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Infor CloudSuite ERP and JobBOSS²
    Feature
    Infor CloudSuite ERP
    8.0
    21 Ratings
    6% above category average
    JobBOSS²
    3.2
    28 Ratings
    81% below category average
    Billing Management6.417 Ratings7.128 Ratings
    Cash and Asset Management8.519 Ratings6.922 Ratings
    Travel & Expense Management8.08 Ratings6.416 Ratings
    Budgetary Control & Encumbrance Accounting4.914 Ratings6.517 Ratings
    Period Close8.518 Ratings6.321 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Infor CloudSuite ERP and JobBOSS²
    Feature
    Infor CloudSuite ERP
    8.4
    6 Ratings
    10% above category average
    JobBOSS²
    9.4
    3 Ratings
    21% above category average
    Budgeting and Forecasting7.35 Ratings9.02 Ratings
    Project Costing8.45 Ratings9.03 Ratings
    Cost Capture9.25 Ratings9.02 Ratings
    Capital Project Management8.02 Ratings9.02 Ratings
    Customer Contract Compliance9.01 Ratings9.02 Ratings
    Project Revenue Recognition9.02 Ratings9.02 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Infor CloudSuite ERP and JobBOSS²
    Feature
    Infor CloudSuite ERP
    8.4
    10 Ratings
    17% above category average
    JobBOSS²
    6.0
    26 Ratings
    16% below category average
    Project Planning and Scheduling8.09 Ratings5.525 Ratings
    Task Insight for Project Managers9.010 Ratings7.519 Ratings
    Project Mobile Functionality9.08 Ratings7.718 Ratings
    Definable Resource Pools8.08 Ratings8.413 Ratings
    Grants Management
    Comparison of Grants Management features of Infor CloudSuite ERP and JobBOSS²
    Feature
    Infor CloudSuite ERP
    7.9
    7 Ratings
    6% above category average
    JobBOSS²
    4.6
    10 Ratings
    47% below category average
    Award Lifecycle Management7.34 Ratings8.110 Ratings
    Procurement
    Comparison of Procurement features of Infor CloudSuite ERP and JobBOSS²
    Feature
    Infor CloudSuite ERP
    8.1
    16 Ratings
    13% above category average
    JobBOSS²
    3.6
    27 Ratings
    65% below category average
    Bids Analyzed and Compared6.19 Ratings6.316 Ratings
    Contract Authoring6.18 Ratings8.311 Ratings
    Contract Repository6.18 Ratings8.512 Ratings
    Requisitions-to-Purchase Orders Integrated8.014 Ratings7.115 Ratings
    Supplier Management7.614 Ratings5.825 Ratings
    Risk Management
    Comparison of Risk Management features of Infor CloudSuite ERP and JobBOSS²
    Feature
    Infor CloudSuite ERP
    6.6
    9 Ratings
    2% below category average
    JobBOSS²
    4.4
    17 Ratings
    42% below category average
    Risk Repository7.67 Ratings7.615 Ratings
    Control Management5.19 Ratings7.015 Ratings
    Control Efficiency Assessments5.08 Ratings6.813 Ratings
    Issue Detection3.28 Ratings6.813 Ratings
    Remediation and Certification5.18 Ratings7.715 Ratings
    Logistics
    Comparison of Logistics features of Infor CloudSuite ERP and JobBOSS²
    Feature
    Infor CloudSuite ERP
    7.1
    15 Ratings
    1% above category average
    JobBOSS²
    5.3
    13 Ratings
    28% below category average
    Transportation Planning and Optimization5.111 Ratings8.88 Ratings
    Transportation Execution Management5.110 Ratings8.67 Ratings
    Trade and Customs Management5.19 Ratings7.37 Ratings
    Fulfillment Management5.211 Ratings8.09 Ratings
    Warehouse Workforce Management6.710 Ratings8.59 Ratings
    Manufacturing
    Comparison of Manufacturing features of Infor CloudSuite ERP and JobBOSS²
    Feature
    Infor CloudSuite ERP
    7.1
    18 Ratings
    5% below category average
    JobBOSS²
    6.5
    28 Ratings
    14% below category average
    Production Process Design5.816 Ratings6.818 Ratings
    Production Management5.817 Ratings6.025 Ratings
    Configuration Management6.317 Ratings5.919 Ratings
    Work Execution5.813 Ratings6.622 Ratings
    Manufacturing Costs6.117 Ratings6.027 Ratings
    Supply Chain
    Comparison of Supply Chain features of Infor CloudSuite ERP and JobBOSS²
    Feature
    Infor CloudSuite ERP
    8.2
    18 Ratings
    11% above category average
    JobBOSS²
    6.8
    26 Ratings
    8% below category average
    Forecasting7.312 Ratings6.620 Ratings
    Inventory Planning8.418 Ratings6.025 Ratings
    Performance Monitoring8.414 Ratings6.721 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Infor CloudSuite ERP and JobBOSS²
    Feature
    Infor CloudSuite ERP
    7.8
    12 Ratings
    6% above category average
    JobBOSS²
    7.6
    12 Ratings
    3% above category average
    Proposal Management6.810 Ratings8.011 Ratings
    Product Master Data Management6.812 Ratings7.210 Ratings
    Best Alternatives
    Infor CloudSuite ERPJobBOSS²
    Small Businesses
    Zoho One
    Score9.2 out of 10
    Zoho One
    Score9.2 out of 10
    Medium-sized Companies
    Zoho One
    Score9.2 out of 10
    Zoho One
    Score9.2 out of 10
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Infor CloudSuite ERPJobBOSS²
    Likelihood to Recommend
    7.1
    (38 ratings)
    8.2
    (42 ratings)
    Likelihood to Renew
    6.0
    (8 ratings)
    8.2
    (5 ratings)
    Usability
    7.3
    (23 ratings)
    7.6
    (4 ratings)
    Support Rating
    5.0
    (7 ratings)
    5.5
    (5 ratings)
    In-Person Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    7.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    5.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    6.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    6.0
    (1 ratings)
    User Testimonials
    Infor CloudSuite ERPJobBOSS²
    Likelihood to Recommend
    Infor
    We have had great success with inventory management and production planning/execution. Also, data and system integrity have been key to our overall solution satisfaction. We struggle when it comes to reporting and analytics. The base product leaves room for improvement as much of the core reporting is not easily configurable and lacks the ability to scale forcing us to build a reporting model outside the solution
    Incentivized
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    ECI Software Solutions
    I would recommend JobBoss to any colleague in small—to medium-sized manufacturing firms. Although I am not convinced that it will be able to handle advanced data from larger firms, it should be able to handle everything small—to medium-sized businesses require. JobBoss is great.
    Incentivized
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    Pros
    Infor
    • Very stable product. Some of its weaknesses are also its strengths. The lack of web services seems to actually increase stability.
    • No software vendor in this space is perfect. Lawson does perform as advertised.
    • Again, a weakness of this (limited functionality) is a hidden strength as well. In software there is a complexity/feature tradeoff. Where Lawson lacks in features, it does give you a more simple setup for your organization.
    Incentivized
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    ECI Software Solutions
    • Estimating is great once you learn how to use it, and it makes repeat estimates easier than ever.
    • Time tracking is amazing for us. It has taken some time to figure out exactly how we want to use the tracking parts, but it's only because it has multiple ways to do the same thing and finding out what works best for us took some time.
    • Billing and Purchasing are a breeze. The full package is worth the money to fully integrate the entire business into JobBOSS² since it can handle it all.
    Incentivized
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    Cons
    Infor
    • Trying to locate forms that you haven't used before is not very user friendly
    • overall view and navigation is very old style and could use an update
    • Reports are built in and not very customizable, could also use an easy report reference guide.
    Incentivized
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    ECI Software Solutions
    • quoting - limited functionality currently
    • costing of jobs and parts - there is very limited information on how their calculations work and limited customization of costing. Most of the job costing or margin reports are inaccurate. Costing is a black box with Jobboss2 that doesn't allow you to better understand how they are calculating nor the ability to tweak the variables of those calculations to align their reports and models with the way your organization costs and prices jobs.
    • Raw material inventory and resource tracking for jobs - we don't even use the raw material function because it's inflexible. When you quote raw material, oftentimes you ask for one size diameter of raw material...but the vendor may not have it and often the next best size instead. When/if this happens, you'd have to delete or re-add the raw material to jobboss2 and re-assign that size to every part that's used. You'd, in theory, have to have every possible size of raw material and every spec of raw material that you use in Jobboss2, and you'd still have to re-assign it all of the time to different parts when you couldn't find the ideal size of material. This is a huge gap.
    • Automatically logs you out while using the platform, even with only one tab open. We'll be actively using jobboss2, and even within a minute of login, you click on a module of jobboss2, and it will ask you to log in again. Very frustrating.
    • Inability to open multiple tabs in Jobboss2. We need to crossreference information all of the time, comparing inventory, last jobs routings & dates, and costs which we try to pull up multiple tabs in jobboss2, but it does not effectively allow you to do this. It's slightly possible, but oftentimes will log you out of your session as soon as you open a new tab.
    • Blanket orders and consignment - Jobboss2 is ineffective at allowing efficient tracking of blanket orders or parts on consignment. There's no functionality for consignment tracking of parts as you try to track replenishment buckets.
    • Customizable reports with more field and table selections - reports can be customized but only with the fields that Jobboss2 provides for that specific report. We need to link other tables from the database to be able to see the information that we need, and jobboss2 does not easily allow you to link a new table into reports to add additional fields that you want or need to see. For example, in Salesforce...you can pick specific tables that you want to link together and pull any field that you need. Jobboss2 only allows you to see the specific tables that they pre-built for reports. If you need another field that's missing on the report, you'd have to know SQL in order to add it vs. a user-friendly report builder that anyone non-technical would be able to use, which is standard in most other software platforms for ERP or CRM.
    • material/inventory forecasting to plan when you need the next job - this is incredibly limited. We typically look out for 2-12 months to plan when we'll need the next lot for a particular part. Jobboss2 material forecast will only let you look at the next 4 months as 4 columns and then it groups any months beyond that into one 5th column. You should be able to set a specific time horizon (i.e. from today to 12 months out and see the stock level and orders needed for each of those next 12 months. As a result, we still have to use manual spreadsheets to plan our production and scheduling jobs.
    • jobboss2 upcharges for most new features or modules that you want to add. For example, they've built reports that would be incredibly useful for the majority of their customers, but they charge to add one simple report because it's considered a customization.
    Incentivized
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    Likelihood to Renew
    Infor
    The main problem with it is the support provided and the support available on the market. Both are limited. Plus, it is a nightmare from a connectivity point of view, which is obvious, since the off-the-shelf tools usually include built-in connectors to Oracle and SAP, specifically S-4Hana. Retrieving data is also not easy, and specifically, to get behind the logic of special reports without direct StreamServe knowledge, which is the rarest of all, is almost impossible
    Incentivized
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    ECI Software Solutions
    Jobboss tends to have a very steep learning curve and isnt always useable for a lot of manufacturing staff. Buy-in to utilize the software was and continues to be a challenge as staff needs to track & input components so that info on Jobboss is up to date and reliable
    Read full review
    Usability
    Infor
    Industry fit: Infor M3 is designed for specific industries, such as manufacturing, distribution, and food and beverage. If your organization operates in one of these industries, Infor M3 may be a good fit.Functionality: Consider the specific features and functionality that your organization requires from an ERP system, such as financial management, supply chain management, manufacturing, and sales and marketing. Review Infor M3's capabilities in these areas to determine if it meets your needs.
    Read full review
    ECI Software Solutions
    It is extremely easy to learn and use E2 Shop System. It provides everything a manufacturing company might be looking for, starting from entering a new PO to shipping parts. Routers that get created from E2 Shop System also help track parts on the shop floor and is accessible from every where. E2 Shop System also now has an app, which is great when it comes to scanning router steps directly from your phone.
    Incentivized
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    Reliability and Availability
    Infor
    No answers on this topic
    ECI Software Solutions
    Have had no issues with availability
    Incentivized
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    Performance
    Infor
    No answers on this topic
    ECI Software Solutions
    Have only had minimal issues with slow processing
    Incentivized
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    Support Rating
    Infor
    The overall support of Inform M3 is simply the best! There isn't a single flaw that I can detect or think of about this software! I can't possibly express the greatness of the availability and all of the possibilities achieved. The ease of use and a lot of functionalities such as flexibility [allows in] configuration to add new functionalities fast.
    Incentivized
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    ECI Software Solutions
    The initial training leaves a little to be desired because it's done by people who know the generalities of the system. However, once you get into one-on-one trainings and tech support calls, they do a tremendous job in these aspects. They go above and beyond to make sure you get what you need.
    Incentivized
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    In-Person Training
    Infor
    No answers on this topic
    ECI Software Solutions
    Our trainer was very knowledgeable and helpful.
    Incentivized
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    Online Training
    Infor
    No answers on this topic
    ECI Software Solutions
    The videos and live seminars were helpful but not all were as in-depth as needed.
    Incentivized
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    Implementation Rating
    Infor
    No answers on this topic
    ECI Software Solutions
    I assumed there would be more assistance from JobBoss for implementation of the software. I felt it was very independent on my part and I felt unsure a lot of the time
    Incentivized
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    Alternatives Considered
    Infor
    One of the products I have used is an Oracle accounting product. I feel that Infor stands up well when comparing to the Oracle product especially for the accounting functions. In comparing it to Microsoft Dynamics I feel that Infor is easier to use in some accounting tasks. The one thing the Dynamics has going for it is the ease of use with other Microsoft Products.
    Incentivized
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    ECI Software Solutions
    We really didn't compare too many other ERP systems. Unfortunately, I was not involved in the decision at the time it was made. We used to have E2 but we were kind of forced into upgrading because E2 would no longer do software updates. Very fluent transition from E2 to JobBOSS².
    Incentivized
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    Contract Terms and Pricing Model
    Infor
    No answers on this topic
    ECI Software Solutions
    Ability to add individual data collection seats instead of purchasing in bundles
    Incentivized
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    Return on Investment
    Infor
    • Reduced period close processing by more than a day
    • Allowed the creation and adoption of shared services organization leading to improved performance and headcount allocations
    • Created more consistent business processes driving efficiency
    • Greatly improved security and reliability through cloud platform, granular security groups and SSO functionality
    • Improving customer experience through integrated customer and partner portals
    Incentivized
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    ECI Software Solutions
    • We have seen improved visibility of our jobs and on how we quote our products to our customers.
    • It is nice to be able to see what is running on each station, who is running it and what part of the process the job is currently at.
    • I also like the Data Collection module as I can see in real time what all the employees are currently doing.
    Incentivized
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    ScreenShots

    Infor CloudSuite ERP Screenshots

    Screenshot of a CloudSuite dashboard exampleScreenshot of a view of CloudSuite IndustrialScreenshot of a view of CloudSuite Distribution

    JobBOSS² Screenshots

    Screenshot of the management interface for the daily demands of job shops and machine shopsScreenshot of analytics that provide real-time visibility into job profitability