Infor CloudSuite ERP vs. LS Central vs. Retail Pro

We have had great success with inventory management and production planning/execution. Also, data and system integrity have been key to our overall solution satisfaction. We struggle when it comes to reporting and analytics. The base product leaves room for improvement as much of the core reporting is not easily configurable and lacks the ability to scale forcing us to build a reporting model outside the solution

Incentivized

Ideally it can work with any kind of retailer but workarounds and customisations required to handle deliveries.

Incentivized

Centralized control of stores and we are able to manage different taxes, promotions based on the region. With more than 200 prices retail pro help us manage different prices for an item.

• Very stable product. Some of its weaknesses are also its strengths. The lack of web services seems to actually increase stability.
• No software vendor in this space is perfect. Lawson does perform as advertised.
• Again, a weakness of this (limited functionality) is a hidden strength as well. In software there is a complexity/feature tradeoff. Where Lawson lacks in features, it does give you a more simple setup for your organization.

Incentivized

• Offline/semi-offline mode works well in areas where connectivity is an issue.
• Pricing, offers and promotions can be configured exceptionally well in LS Retail.
• POS interface design is simple, robust and easily configurable.
• Security wise there is enough detail available to trace all kinds of POS transactions.

Incentivized

• The capability of interface customization.
• Good for small retailers.

Incentivized

• Trying to locate forms that you haven't used before is not very user friendly
• overall view and navigation is very old style and could use an update
• Reports are built in and not very customizable, could also use an easy report reference guide.

Incentivized

• Data Director leaves room for improvement as it can be very tricky while dealing with a large number of master data records. Sometimes it doesn't write delete actions to POS.
• Furniture retail is another area where improvement is required to handle deliveries.
• Newer versions don't support data replicator which was the most reliable data tool with earlier LS Retail versions. There should be a replacement for this tool.

Incentivized

• Serial number tracking and reporting.
• Serial/Batch based selling price.
• Online reports.

Other than the inherent pain of a new implementation, it's a great platform and Infor is a great partner to work with. Every system has problems, our are no worse than any other platform. Maybe even a little better, nothing to make us want to change platforms any time in the near future

Incentivized

First thing, all of my business users are happy with the usability and reliability of retail pro. Users are able to get what they want to run the business positively. We are able to customize the solution any time based on the business requirements. Finally after working on different solutions we found a solution that works with little support.

Industry fit: Infor M3 is designed for specific industries, such as manufacturing, distribution, and food and beverage. If your organization operates in one of these industries, Infor M3 may be a good fit.Functionality: Consider the specific features and functionality that your organization requires from an ERP system, such as financial management, supply chain management, manufacturing, and sales and marketing. Review Infor M3's capabilities in these areas to determine if it meets your needs.

The overall support of Inform M3 is simply the best! There isn't a single flaw that I can detect or think of about this software! I can't possibly express the greatness of the availability and all of the possibilities achieved. The ease of use and a lot of functionalities such as flexibility [allows in] configuration to add new functionalities fast.

Incentivized

Retail pro is a solution which needs minimum support, so we can concentrate on other productive work. Worst case if there is any problem our well trained Zimson team is able to handle it on time. Thanks Retail Pro for its world class support and training system. No wonder why all top retail brands use Retail Pro for its POS operations.

One of the products I have used is an Oracle accounting product. I feel that Infor stands up well when comparing to the Oracle product especially for the accounting functions. In comparing it to Microsoft Dynamics I feel that Infor is easier to use in some accounting tasks. The one thing the Dynamics has going for it is the ease of use with other Microsoft Products.

Incentivized

It scores higher on overall user experience and matured features set.

Incentivized

N/A. I wish we could switch to other products.

Incentivized

• we have a much better inventory tracking therefore able to meet the requirements coming fmor o2c
• order handling is smoother since we have almost visual control over it
• the different GAAPs can be included - like US. and locals (great for statutory reporting)

Incentivized

• Timely sales visibility
• Optimum Inventory levels
• Enough data to visualise trends and patterns

Incentivized

• It decreased the home office's efficiency because it runs too slow and always crashes.
• At the store level, it causes cash over short/duplicate charge issues when it crashes.
• For the inventory and planning department, it impacted the accuracy of inventory level due to the lack of functions.

Incentivized