Reveal vs. SAP Crystal

As a company responsible for people money we have to deal with following challenges every day: Clients who want to track the status of their transfers. Licensing agencies who need to ensure professional standards are met. Internal team managers who need to track client and staff progress to ensure company progression and success. Reveal does a good job as self-service tool enabling the accountable parties to have full access to important insights 24/7. The prebuilt dashboard themes save time and investment as we don’t need to hire a dedicated data analyst. The interactive dashboards give full transparency. The ability to easily create, analyze and report keeps clients, partners and stuff on the same page.

Generation of templated reports is the strong suit of SAP Crystal. Allows users to change formats in templates bases on requirement with minimal effort. Automated report delivery requires the user to be aware of sql which cannot be expected from all users. Should support more document export formats and improve the UI for SAP B1 Users

Incentivized

• Ease of Use - Reveal is super intuitive when it comes to creating dashboards. You don't need to be a data expert, which is key for me.
• Sharing - The ability to share across our teams, locations, and with clients is great. We create teams for our different clients and share dashboards there that also are connected to our company dashboards.
• Support and Roadmap - Reveal support has been great. They care about the needs of their customers. They have released 3 updates in the last few months, and they are adding a lot of value.

Incentivized

• Crystal Reports allows us to create a consistent template for all of our reports.
• Crystal Reports and Server allows us to house a repository for all of our reports to make them easy to find and update when necessary.
• Crystal Reports can connect to a wide variety of data sources.
• Crystal Reports can be a little daunting when first implementing. There are a lot of nuances in learning how to truly master this software and it can be frustrating at times.

Incentivized

• There are a limited number of templates, but this is something they say they are working on.
• Cost is reasonable for individual personal use, but prohibitive to small companies looking to embed their services in their own App.
• Responses to emails for support can be delayed, but what else is new?

Incentivized

• The export of reports to Excel is very cumbersome and the results are difficult to format.
• The design of reports and the graphical features (e.g. charts) feel quite rigid.
• The learning curve for a non-programmer is incredibly steep, making Crystal a specialty tool.

Incentivized

As a developer of the project, I feel comfortable with this tool for its peculiarities: acceptable costs, simple configuration, creation and maintenance of simple reports, fairly complete account management, also, not least, I appreciate the work done by their technical support always timely intervention and, above all, resolutive.
Furthermore, as far as end users are concerned, I found a good appreciation of the proposed reports

Incentivized

We have been using this product for so many years and it has truly become a cornerstone to our business processes when it comes to developing and distributing information via reports. We currently have over 500 reports developed to date over about 30 systems and that will continue to grow as user needs change.

Reveal has a great usability for any level of computer user. The only major thing I see that is not exactly user friendly, is the color scheme issue I stated earlier in my review. Although, I am coming from a graphic design background, I need a platform that every team member in our office can use.

Incentivized

Crystal is very robust, but not always easy to use. It create wonderful looking reports, and so deserves a high rating. However, I have to take a couple of points off for the simple fact that I cannot hand it to a user and expect them to be able to do development with it.

Incentivized

This assessment is due to the fact that I have not yet found Reveal not available for use. Apart from some problems of development crash, then fixed by the product assistance service, I have not found any particular problems or loss of time caused by the instrument.

Incentivized

The pages load rather quickly even in the presence of several elevations in the same dashboard that insist on different data sources and with visualizations that insist on different types of graph. I can only be satisfied with these performances.

Incentivized

The support community can be difficult to navigate. I've also run into issues with my login. The SAP system has a bizarre mechanism for validating users that requires users to have what is called an S-ID. A basic ID may not give you access to all the features in the portal. The limitation may include not being able to perform a simple task like downloading patches and updates. This isn't a big deal for single user license but for teams it can be a pain.

Incentivized

Trainer was patient and thorough in going through the basics and willing to answer questions by email after the initial training

Incentivized

None in particular, however, would be welcome if improvements were made in the personalization of the prospects and in the connection between them (perhaps being able to transfer the selections present in one prospect to another recalled by the first).

Incentivized

Just like any other implementation: When designing the differing reports, get end users' input, make sure to design the reports so that they display the information that the company requires, in the best and clearest way possible.

Test, test, test, revise when needed, and, particularly, do sufficient training so users are comfortable using Crystal Reports!

Incentivized

Lacks ability to generate analytics as complex as Tableau and not as easy to embed and interface with other software and databases as Looker. But a very good option for those not needing the complexities found in other products.

Incentivized

Crystal reports is useful in case we want to import data from data base . We can write queries in it but Google Charts require to be implemented in our application using code so crystal reports is better than Google Charts.

Incentivized

This evaluation is the result of the fact that I have not had the opportunity to deepen the Reveal interface with other tools and / or other software, so the evaluation that I am giving follows what I have been able to read regarding the characteristics of the product online.

Incentivized

• We have the best platform for visualizing data for better understanding
• The drag and drop features saves time
• With data from multiple sources, we get the right intelligence to drive our business forward.
• While it is expensive, the benefits outweighs the high cost

Incentivized

• It is a decent buy for specific departments in terms of reporting capabilities but updates and cost (frequent) demands are higher with the benefits offered.
• So long as the requirements are not ever changing, with scheduling functionality, it's a handsome tool.

Incentivized