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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    InsideSales Playbooks

    Score9 out of 10
    N/AInsideSales Playbooks (formerly XANT Playbooks) aims to help SDRs and AEs quickly build closeable pipeline, by helping salespeople get a hold of more of the right people. InsideSales.com uses their A.I.-platform called Neuralytics to target likely buyers combined with their cadence engine to help sales reps consistently engage all of their prospects in a personalized way. Just like Waze from Google helps drivers get to their destination quickly based on the data from other drivers,…N/A

    Zight

    Score8.7 out of 10
    Small Businesses (1-50 employees)
    Zight (formerly CloudApp) is a solution with a community of over 4M users, offering visual asynchronous communication, eliminating the need to use different applications for screenshots, GIFs, screen recordings, and web recordings.

    $0

    for individuals who need a quick share tool

    Pricing
    InsideSales PlaybooksZight
    Editions & Modules
    No answers on this topic
    Free
    $0
    for individuals who need a quick share tool
    Create
    $12.95
    per month per user
    Collaborate
    $15.00
    per month per user
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    InsideSales PlaybooksZight
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeRequiredNo setup fee
    Additional Details—Discount available for annual billing on commercial plans.
    More Pricing Information
    Community Pulse
    InsideSales PlaybooksZight
    Considered Both Products
    Aurea
    No answer on this topic
    Zight
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    75%
    Would buy again
    6 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    80%
    Lived up to sales and marketing promises
    4 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    6 Answers
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    Groove (legacy product)
    Score7.8 out of 10
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    Score9.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    InsideSales PlaybooksZight
    Likelihood to Recommend
    9.0
    (128 ratings)
    9.0
    (29 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (1 ratings)
    Usability
    9.0
    (102 ratings)
    9.0
    (4 ratings)
    Support Rating
    -
    (0 ratings)
    9.1
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.2
    (1 ratings)
    User Testimonials
    InsideSales PlaybooksZight
    Likelihood to Recommend
    Aurea
    It is well suited for any sales department, to try to get ahold of the person you are trying to get ahold of. Playbooks has increased the number of decision makers that I can get ahold of on a day to day basis. This tool would probably be less suited for people that do not have calls to make outside of the company.
    Incentivized
    Read full review
    Zight
    When it comes to client-facing roles, this functionality is key. Before, I had to use an internal clipping or snipping tool and then download the content then share it as an attachment. With Zight, I simply capture what I want, then easily share a link that can be accessed within minutes by the ones I am engaging with. It is very easy to collaborate and clearly communicate. I would not recommend using it for internal documentation. Having too many screenshots might be hard to manage.
    Incentivized
    Read full review
    Pros
    Aurea
    • Playbooks does a great job of letting reps know when phone numbers are not a working number.
    • Playbooks does a great job being able to be tailored to your specific organization or business.
    • Playbooks does a great job of having a very friendly user experience.
    Incentivized
    Read full review
    Zight
    • Cropping the images: allows what I need people to focus on be front and center
    • Arrows: I almost always point to something important that needs to be highlighted
    • The Chrome extension makes CloudApp easily accessible. All I have to do is just click on the extension, and I'm there.
    Incentivized
    Read full review
    Cons
    Aurea
    • The ability to filter specific plays or pieces of information so that it's more user-friendly for the overall organization. Essentially, more room to customize the organization of accounts and how you're working them.
    • The initial onboarding process of accounts results in high levels of tasks - the ability to break these down in an easier way to help with time management would be helpful.
    Read full review
    Zight
    • The use of feature to Annotate is bit confusing and need to be well explained and detailed documented
    • Lots of updates receiving when download the app and used, So update must be come at particular time
    • I had to reinstall the app whenever the app getting crashed. I did it once
    Incentivized
    Read full review
    Likelihood to Renew
    Aurea
    No answers on this topic
    Zight
    In all honesty I don't even have time to look for an alternative to CloudApp at this point in our business. CloudApp works for what we had planned to use it for and unless a competing service that offers the same quality and ease-of-use along with video screen capture comes out I will renew indefinitely.
    Incentivized
    Read full review
    Usability
    Aurea
    It only took a day to get comfortable with Playbooks. The ease of use and overall usability is fantastic in the sense that it's pretty straightforward once you get enough repetitions in the tool. I also like all of the videos and resources available if support is needed
    Incentivized
    Read full review
    Zight
    If someone is used to using internal screen capture software Zight may have a small learning curve. Luckily, once you get the hang of your new capture method, it is a quick process. Updates can be tedious. Although I am glad the team is working on the application and consistently improving it.
    Incentivized
    Read full review
    Support Rating
    Aurea
    No answers on this topic
    Zight
    I would give cloud app a 9/10 score on overall support mostly because I have had very little need of any support at all being that the tool was designed almost to use itself. In my opinion this level of forethought is equal to customer support. As of yet I've only had one real problem with cloud app which was the loss of a 20 minute video screen capture. Unfortunately I have not had the time to contact support about this loss. The only other minor issues that I confronted was within the initial set up which I was able to resolve via their website's support pages.
    Incentivized
    Read full review
    Implementation Rating
    Aurea
    No answers on this topic
    Zight
    I was extremely satisfied with how quick and easy the implementation of Cloudapp was on my MacIntosh using MacOS Sierra was, along with how amazingly fast I was able to be up and going with the tool. most often with sass tools we are lucky if we can use 50% of the features without having to have consultations and a ton of back-and-forth email on how to use other features of the product. Cloud app has made it extremely user-friendly with almost no need for customer support. To My business, that equals time savings which as most business owners know, can be far more valuable than a few dollars saved.
    Incentivized
    Read full review
    Alternatives Considered
    Aurea
    The Insidesales Playbooks is by far more intuitive and organized than other programs I have used in the past. Unfortunately I have not had experience with other products that are available out there. I would hope we will see more improvements from the ISDC tool as we all use it more and provide feedback
    Incentivized
    Read full review
    Zight
    The tools I have used in the past weren't available in the tool selector! Basically, I've mostly used Jing which I found to be quite clunky. The user interface is unnecessarily complicated and sharing files is more difficult. Trying CloudApp once was enough to see how much more superior it was to Jing! Honestly, if you need a tool that will help you take screenshots to help you communicate better with your team, give it a try!
    Read full review
    Return on Investment
    Aurea
    • 100's of hours back in our week due to Salesforce Integration!
    • We have more clients answering the phone due to creative caller ID solutions.
    • We can standardize our messaging by partnering with Marketing to help build plays and auto-enroll certain contacts based on messaging.
    Incentivized
    Read full review
    Zight
    • The amount that I paid for it, I feel that it's paid for itself over and over and over multiple times, if for one reason, and that's time saved. If I have one app that does it all, quickly, and efficiently, that's my positive ROI.
    Incentivized
    Read full review
    ScreenShots

    InsideSales Playbooks Screenshots

    Screenshot of Playbooks DashboardScreenshot of Editing a RecordScreenshot of Creating an EmailScreenshot of Adding NotesScreenshot of Scheduling a CallScreenshot of Viewing Task List

    Zight Screenshots

    Screenshot of screen capture with annotationsScreenshot of screen recordings and video editingScreenshot of GIFsScreenshot of webcam recordingScreenshot of collections to organize content