What users are saying about
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Top Rated
682 Ratings

Insightly

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Top Rated
682 Ratings
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Score 7.8 out of 100
4 Ratings
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Score 3 out of 100

Feature Set Ratings

  • Insightly ranks higher in 1 feature set: Marketing Automation
  • Norada Solve360 ranks higher in 7 feature sets: Sales Force Automation, Customer Service & Support, CRM Project Management, CRM Reporting & Analytics, Customization, Security, Social CRM

Sales Force Automation

7.5

Insightly

75%
7.8

Norada Solve360

78%
Norada Solve360 ranks higher in 6/9 features

Customer data management / contact management

8.4
84%
313 Ratings
9.0
90%
1 Rating

Workflow management

8.0
80%
279 Ratings
7.0
70%
1 Rating

Territory management

7.8
78%
36 Ratings
8.0
80%
1 Rating

Opportunity management

8.0
80%
288 Ratings
6.0
60%
1 Rating

Integration with email client (e.g., Outlook or Gmail)

7.1
71%
292 Ratings
8.0
80%
1 Rating

Contract management

6.5
65%
21 Ratings
9.0
90%
1 Rating

Quote & order management

6.6
66%
28 Ratings
5.0
50%
1 Rating

Interaction tracking

7.5
75%
256 Ratings
10.0
100%
1 Rating

Channel / partner relationship management

7.7
77%
24 Ratings
8.0
80%
1 Rating

Customer Service & Support

7.1

Insightly

71%
8.7

Norada Solve360

87%
Norada Solve360 ranks higher in 3/3 features

Case management

7.0
70%
11 Ratings
7.0
70%
1 Rating

Call center management

7.2
72%
8 Ratings
10.0
100%
1 Rating

Help desk management

7.1
71%
9 Ratings
9.0
90%
1 Rating

Marketing Automation

7.4

Insightly

74%
6.0

Norada Solve360

60%
Insightly ranks higher in 2/2 features

Lead management

7.3
73%
242 Ratings
7.0
70%
1 Rating

Email marketing

7.5
75%
194 Ratings
5.0
50%
1 Rating

CRM Project Management

7.0

Insightly

70%
7.5

Norada Solve360

75%
Norada Solve360 ranks higher in 2/3 features

Task management

7.8
78%
299 Ratings
8.0
80%
1 Rating

Billing and invoicing management

6.0
60%
39 Ratings
7.0
70%
1 Rating

Reporting

7.3
73%
253 Ratings
N/A
0 Ratings

CRM Reporting & Analytics

7.6

Insightly

76%
9.0

Norada Solve360

90%
Norada Solve360 ranks higher in 3/3 features

Forecasting

7.0
70%
92 Ratings
9.0
90%
1 Rating

Pipeline visualization

8.6
86%
249 Ratings
10.0
100%
1 Rating

Customizable reports

7.2
72%
240 Ratings
8.0
80%
1 Rating

Customization

7.8

Insightly

78%
9.5

Norada Solve360

95%
Norada Solve360 ranks higher in 4/4 features

Custom fields

8.7
87%
272 Ratings
10.0
100%
1 Rating

Custom objects

8.0
80%
39 Ratings
10.0
100%
1 Rating

Scripting environment

6.8
68%
6 Ratings
8.0
80%
1 Rating

API for custom integration

7.6
76%
130 Ratings
10.0
100%
1 Rating

Security

8.1

Insightly

81%
10.0

Norada Solve360

100%
Norada Solve360 ranks higher in 2/2 features

Single sign-on capability

8.0
80%
210 Ratings
10.0
100%
1 Rating

Role-based user permissions

8.2
82%
141 Ratings
10.0
100%
1 Rating

Social CRM

7.4

Insightly

74%
8.0

Norada Solve360

80%
Norada Solve360 ranks higher in 2/2 features

Social data

6.8
68%
25 Ratings
8.0
80%
1 Rating

Social engagement

8.0
80%
78 Ratings
8.0
80%
1 Rating

Integrations with 3rd-party Software

6.2

Insightly

62%

Norada Solve360

Feature Set Not Supported
N/A
Insightly ranks higher in 2/2 features

Marketing automation

7.3
73%
104 Ratings
N/A
0 Ratings

Compensation management

5.1
51%
4 Ratings
N/A
0 Ratings

Platform

8.0

Insightly

80%

Norada Solve360

Feature Set Not Supported
N/A
Insightly ranks higher in 1/1 features

Mobile access

8.0
80%
266 Ratings
N/A
0 Ratings

Attribute Ratings

  • Insightly is rated higher in 1 area: Likelihood to Recommend
  • Norada Solve360 is rated higher in 1 area: Support Rating

Likelihood to Recommend

8.3

Insightly

83%
338 Ratings
7.0

Norada Solve360

70%
1 Rating

Likelihood to Renew

8.6

Insightly

86%
27 Ratings

Norada Solve360

N/A
0 Ratings

Usability

8.2

Insightly

82%
72 Ratings

Norada Solve360

N/A
0 Ratings

Availability

10.0

Insightly

100%
7 Ratings

Norada Solve360

N/A
0 Ratings

Performance

10.0

Insightly

100%
45 Ratings

Norada Solve360

N/A
0 Ratings

Support Rating

8.1

Insightly

81%
44 Ratings
9.0

Norada Solve360

90%
2 Ratings

Online Training

10.0

Insightly

100%
6 Ratings

Norada Solve360

N/A
0 Ratings

Implementation Rating

10.0

Insightly

100%
59 Ratings

Norada Solve360

N/A
0 Ratings

Contract Terms and Pricing Model

10.0

Insightly

100%
1 Rating

Norada Solve360

N/A
0 Ratings

Product Scalability

10.0

Insightly

100%
7 Ratings

Norada Solve360

N/A
0 Ratings

Likelihood to Recommend

Insightly

Insightly has been very useful for myself and my colleagues when it comes to our ability to keep track of various opportunities and contacts. We are easily able to categorize each type of business and their size to allow us to go for the best opportunities first. The UI is very minimalistic, which means I never have to go through unnecessary steps when adding/removing/editing tasks on the system.
Anonymous | TrustRadius Reviewer

Norada Solve360

If you're working with a lot of clients and are working in one field Norada is perfect. I found it difficult to configure it to work precisely as I want to for a multi-field company that offers two very different products whose sales teams should never meet, yet know about each other.
Mārtiņš Pakulis | TrustRadius Reviewer

Pros

Insightly

  • Very easy to use-you can start using it without a lot of experience
  • Allows you to create groups or add tags to your contacts for more organization
  • Gives the option to upload current contact lists into the database rather than manually entering
  • Allows for adding social media profiles
  • Allows you to create "custom" fields within your contact that are specific to your company
Amy O'Day | TrustRadius Reviewer

Norada Solve360

  • Contact database.
  • Integrated communications and communication history across projects.
  • Task lists and objectives.
Mārtiņš Pakulis | TrustRadius Reviewer

Cons

Insightly

  • You couldn't connect people to programs within a business well enough. It's like we needed one more level of abstraction. We had the schools and the "employees" and their roles, but then we could separate by program easily. We had to do all these manual sorts of list things, and it was a pain to keep track of things once we had hundreds of schools and a thousand people in there.
  • You can only send emails to 50 contacts. That was so annoying. I should be able to send an email to hundreds, and Insightly should handle the job and perhaps just time delay the send 50 people at a time or something. I would have to send the email to 50 people at a time, and it was so annoying to deal with. My number 1 reason for seeking comparative products.
Anonymous | TrustRadius Reviewer

Norada Solve360

  • More advanced filters for tasks.
  • More advanced project organization elements.
Mārtiņš Pakulis | TrustRadius Reviewer

Pricing Details

Insightly

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$0 per month Up to 2 users

Insightly Editions & Modules

Edition
Plus$29.001
Professional$49.001
Enterprise$99.001
Free$02
  1. Per User/Per Month (billed annually)
  2. per month Up to 2 users
Additional Pricing Details

Norada Solve360

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

$39 per month

Norada Solve360 Editions & Modules

Additional Pricing Details

Likelihood to Renew

Insightly

Insightly 8.6
Based on 27 answers
Insightly offers a great product; it's the right fit for our company at this time. We were, however, considering moving to Contactually due to their cost effective automation features. However, they lacked the project management capabilities of Insightly. As our company grows, we would love to stay with Insightly - and if they can nail the automation and add the ability to customize a little bit more, it would be the perfect solution for us. For a larger company with a more involved sales team, you might find the metrics/reporting to be a bit basic. Insightly offers great customer service even to free customers
Vanessa Johnson | TrustRadius Reviewer

Norada Solve360

No score
No answers yet
No answers on this topic

Usability

Insightly

Insightly 8.2
Based on 72 answers
Overall, the platform is user-friendly at a decent price point (~$30 per month). It has strengths and weaknesses but serves a small company very well. There is always room for improvement, but it provides value to my organization. I would recommend it to anyone that needs a basic CRM for their organization.
Anonymous | TrustRadius Reviewer

Norada Solve360

No score
No answers yet
No answers on this topic

Reliability and Availability

Insightly

Insightly 10.0
Based on 7 answers
Knock on wood... I haven't had any difficulties with Insightly's availability to-date. I mostly use it on my desktop and infrequently access via my Android phone. No access issues.
Jane Beisell PMP, CIA | TrustRadius Reviewer

Norada Solve360

No score
No answers yet
No answers on this topic

Performance

Insightly

Insightly 10.0
Based on 45 answers
The interface is very user friendly and easy to navigate. Reports can quickly be made, including custom fields.The website response has always been quick to load and has never been unavailable when I have needed access. They listen to requests for additional or custom features, and they hold workshops frequently to assist new and experienced users.
Douglas Psulkowski, P.E. | TrustRadius Reviewer

Norada Solve360

No score
No answers yet
No answers on this topic

Support Rating

Insightly

Insightly 8.1
Based on 44 answers
Excellent support provided to deploy the app across all platforms like mobile, desktop and web and allow addition or deletion of users in quick time. It does not require any physical infrastructure and can be scaled at any level. It can be used across office locations to collaborate among users and help streamline workflow required to work on various projects.
Anonymous | TrustRadius Reviewer

Norada Solve360

Norada Solve360 9.0
Based on 2 answers
I have received fast answers to any questions I have ever had. The support staff knows how to work with less tech-literate people and is patient enough to explain. Even if my issue was not solvable the support staff gave me another way to get the job done.
Mārtiņš Pakulis | TrustRadius Reviewer

Online Training

Insightly

Insightly 10.0
Based on 6 answers
Insightly is a very useful tool, it has the essential capabilities that a company need. Easy to use and very intuitive, so, you don't need tutorial or extra documents. Navigation inside the platform is quite simple. You will be able to store your client's information, about your potential business opportunities, organize teams and users and, connect your emails
Eduardo Reyes | TrustRadius Reviewer

Norada Solve360

No score
No answers yet
No answers on this topic

Implementation Rating

Insightly

Insightly 10.0
Based on 59 answers
The only missing thing at this time that would make our implementation complete would be a tighter integration with Xero allowing us to send quotes and report on quotes from Insightly!Xero has, excuse the pun, ZERO reporting on quotes sent!!!They are both very good products, however it's the little things that make good GREAT!
Jeremy Grant | TrustRadius Reviewer

Norada Solve360

No score
No answers yet
No answers on this topic

Alternatives Considered

Insightly

The main reason for going ahead with Insightly was the cost. It meets our basic requirements of lead management and we didn't want to spend a lot on a CRM tool. Other than that, most other CRMs we evaluated have all the basic and advanced capabilities.
Shivam Bhatt | TrustRadius Reviewer

Norada Solve360

No answers on this topic

Scalability

Insightly

Insightly 10.0
Based on 7 answers
(+) Being able to download my LinkedIn connections was a huge benefit. (+) I use the task function to stay on top of my follow-up activity which is another positive feature. (+) The sorting capabilities also help me pinpoint the contacts that I need to stay on top of.(-) When I add a new lead from an existing organization, I would like the organization's information to automatically populate the fields like address, website, description. I enter all that information manually. (-) My mass mailing experience has been tedious due to the email function being interrupted and crashing due to bad email addresses in some of my records. (-) Many of my leads do not have current email addresses. I wish Insightly offered a tool to help find email addresses. I spend too much time researching to find email addresses.
Phil Cashen | TrustRadius Reviewer

Norada Solve360

No score
No answers yet
No answers on this topic

Return on Investment

Insightly

  • This has positively affected the way I view sales opportunities via their charts.
  • The home dashboard is helpful and loads right when you log in so you can view your status at a glance.
  • I like being able to click right from the dashboard when I log in to get to the most important info.
Anonymous | TrustRadius Reviewer

Norada Solve360

  • Easy to keep track of client needs.
  • Easy to work in a team with the same client base.
  • Easy to organize work.
Mārtiņš Pakulis | TrustRadius Reviewer

Screenshots

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