Insocial - Feedback Solutions vs. PG Forsta HX Platform
Insocial - Feedback Solutions vs. PG Forsta HX Platform
Product | Rating | Most Used By | Product Summary | Starting Price |
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Insocial - Feedback Solutions | N/A | Measure moments that matter Insocial provides multiple ways of gathering feedback via different survey skins (surveys designed for any device) and invite methods across different channels (such as email, SMS, livechat, social media and even chatbots. With business rules and a connection to a CRM system, users can decide exactly when a customer should receive a survey from an organisation, to keep the frequency low and the quality of feedback high. Gain actionable… | N/A | |
PG Forsta HX Platform | N/A | The PG Forsta HX platform, the technology and research solution formed from the Forsta solution based on the combined (through merger) technology of Dapresy, Confirmit, and FocusVision, and later by the acquisition of Press Ganey in 2022, is a customer experience management solution featuring both forms and text analysis to understand the Voice of the Customer. | N/A |
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | Required | No setup fee | ||||||||||||||
Additional Details | Prices are based on the amount of the different touchpoints, channels and locations you want to measure. | — | ||||||||||||||
More Pricing Information |
Insocial - Feedback Solutions | PG Forsta HX Platform | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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Insocial - Feedback Solutions | PG Forsta HX Platform | |
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Small Businesses | Square 9 Softworks Score 9.7 out of 10 | Sogolytics Score 8.9 out of 10 |
Medium-sized Companies | Square 9 Softworks Score 9.7 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Medallia Score 9.1 out of 10 | Quadient Inspire Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Insocial - Feedback Solutions | PG Forsta HX Platform | |
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Likelihood to Recommend | - (0 ratings) | 9.0 (25 ratings) |
Likelihood to Renew | - (0 ratings) | 9.0 (19 ratings) |
Usability | - (0 ratings) | 7.1 (5 ratings) |
Support Rating | - (0 ratings) | 8.0 (3 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (2 ratings) |
Insocial - Feedback Solutions | PG Forsta HX Platform | |
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Likelihood to Recommend | Insocial - Feedback Solutions No answers on this topic | PG Forsta |
Pros | Insocial - Feedback Solutions No answers on this topic | PG Forsta |
Cons | Insocial - Feedback Solutions No answers on this topic | PG Forsta |
Likelihood to Renew | Insocial - Feedback Solutions No answers on this topic | PG Forsta |
Usability | Insocial - Feedback Solutions No answers on this topic | PG Forsta |
Support Rating | Insocial - Feedback Solutions No answers on this topic | PG Forsta |
Implementation Rating | Insocial - Feedback Solutions No answers on this topic | PG Forsta |
Alternatives Considered | Insocial - Feedback Solutions No answers on this topic | PG Forsta |
Return on Investment | Insocial - Feedback Solutions No answers on this topic | PG Forsta |
ScreenShots |