Likelihood to Recommend Sage Intacct is well suited for most accounting needs, specifically journal entries, accounts payable/receivable processes and cash management. Intacct is also useful for budget planning and integration with financial actuals, as well as report writing to coincide with financial reporting processes on monthly, quarterly and annual basis. I'm not sure that Intacct has the capability to fully house a financial reporting process, but it is a great tool.
Read full review It's great if you have a small contact center and are very comfortable with Vantage Point's coding, and you don't use Macs. Outside of that it can be a pretty tough platform to use. If you are running a large contact center or anything that will change much, I wouldn't recommend Vantage Point
Read full review Pros Sage intacct will be useful in month end reconciliation by extracting all the required reports. It is helpful for viewing of any type/particular GL codes directly in the General ledger folder It will be helpful to apply the credit memos for a particular date Read full review Cheap - Vantage point is a very economic solution. Strong WFM models - Modified Erlang is great. Read full review Cons More "in your face" notice of added features that require being added to a user profile Clearer explanations of what is needed on importing sheets Go back to emailing office hours recaps for people that attended or signed up to attend Read full review Predications are not accurate, much less than 80% they advertise Price point is high Try to charge you for indicators [that] would be free on literally any platform, MACD for example Read full review Likelihood to Renew Sage Intacct is continuously evolving and increasing it's functionalities. I am excited to attend conferences to learn what is in the roadmap for future releases. Additionally, using Sage Intacct allows me grow as a professional, I am really enjoy the knowledge that I have within the product to be able to share my experiences.
Read full review Usability The ease of use as a seasoned user is wonderful; however, new users struggle to adapt to the program efficiently. Better training videos--all in one location--would be beneficial. The use of a "sandbox" environment is a great tool for new employees or for the fiscal department to test certain journal entries or other transactions to verify accuracy of data.
Read full review Reliability and Availability There has only been one occurrence where Sage Intacct was not available to me, however I had already been working a number of hours trying to get a project completed. It honestly allowed me to step back and take a much needed break.
Read full review Performance As fas as integration is concerned I don't feel this slows Sage Intacct down at all. However, sometimes I do feel it takes some larger reports more time to load due to all the detail. As well as, I "move very fast" in my motions so sometimes I double click on fuctions too quickly and the system seems to think that I have a duplicate request.
Read full review Support Rating Only a few times have we had to reach out to support, and every time we did, we received a relatively quick response and a solution was found fairly quickly. Only once was there an issue that took longer than a week to resolve, but it still did eventually get solved.
Read full review We didn't have a clear operating agreement, and whenever we would call or email them they would tell us they were working on something, then we wouldn't hear back. We could have solved the problems ourselves if we had known we needed to - poor communication
Read full review In-Person Training I have taken in person training classes at several of the annual Sage Intacct user conferences. It is very interactive and the trainers are very easy to follow and understand. They are great at getting everyone in the class involved. They also make sure everyone has learned to task before moving to a new one.
Pam Bakker Controller and Director of Human Resources
Read full review Online Training The free training is very minimal. For what we pay for the service, I would like more training. We end up training new users in-house because the provided free training is not nearly comprehensive enough. That being said, the training provided, for the material covered, was adequate and relevant for the given topics.
Read full review Implementation Rating I would not use a thrid party administrator to implement your system, especially if you are going to be modifying the system at all. Use Intacct implementors as they will be able to better support you on any issues that come up after you go live.
Read full review Alternatives Considered Sage intacct is known for its robust financial management capabilities. It offers features like general ledger, accounts payable and recievable, project accounting, expense management and more. It is suitable for small top mid sized businesses and larger enterprises. Sage intacct is highlyscalable and can accommodate the needs of growing businesses.
Read full review We picked Vantage Point based on functionality and price. We wanted something that was purely wfm and not anything else. Vantage Point has an a la carte solution and is very economical. In some ways, the failure of Vantage Point for our application wasn't Vantage Point's fault. We didn't dedicate as many resources as needed. That said, we didn't feel we got any support from their team
Read full review Scalability You can do a lot with this system and integrate it with a lot of your additional systems you use daily.
Read full review Return on Investment Sage Intacct provides multiple modules based on business requirements and it will fulfill the client's needs as per their budget. AP aging and AR aging help clients to make the decision at any time to allow reserve for doubtful debts to ensure the financials are shown with correct values. Financials are published on time with minimal adjustments or corrections. This client benefits and files taxes on time. Read full review Not much impact. Learned we needed to dedicate a full FTE to just program/manage Vantage Point. We eventually built our own scheduling tool since it was not intuitive. Read full review ScreenShots