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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Integrify

    Score8 out of 10
    Mid-Size Companies (51-1,000 employees)
    Integrify provides low-code workflow management software for automating business processes and supporting digital transformation. Integrify also offers consulting and development services to help companies implement and expand their use of workflow automation.

    $35

    per month per user

    PagerDuty

    Score8.6 out of 10
    N/APagerDuty, Inc. (NYSE:PD) provides digital operations management. Serving organizations of all sizes, PagerDuty aims to help them deliver a perfect digital experience to their customers, every time.

    $25

    per month per user

    Pricing
    IntegrifyPagerDuty
    Editions & Modules
    Integrify On-Premise
    $35
    per month per user
    Integrify Cloud
    $35
    per month per user
    Integrify Enhanced Cloud
    $35
    per month per user
    Professional
    $25
    per month per user
    Business
    $49
    per month per user
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    IntegrifyPagerDuty
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsPricing is based on the number of named or concurrent users.Discount available for annual pricing.
    More Pricing Information
    Community Pulse
    IntegrifyPagerDuty
    Considered Both Products
    Integrify
    No answer on this topic
    PagerDuty
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    99%
    Would buy again
    158 Answers
    Delivers good value for the price
    No answers on this topic
    99%
    Delivers good value for the price
    134 Answers
    Happy with the feature set
    No answers on this topic
    96%
    Happy with the feature set
    153 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    99%
    Lived up to sales and marketing promises
    95 Answers
    Implementation went as expected
    No answers on this topic
    97%
    Implementation went as expected
    110 Answers
    Best Alternatives
    IntegrifyPagerDuty
    Small Businesses
    Bizagi
    Score8.3 out of 10
    No answers on this topic
    Medium-sized Companies
    IBM Cloud Pak for Business Automation
    Score9 out of 10
    No answers on this topic
    Enterprises
    IBM Cloud Pak for Business Automation
    Score9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IntegrifyPagerDuty
    Likelihood to Recommend
    7.0
    (2 ratings)
    8.6
    (173 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.8
    (6 ratings)
    Usability
    -
    (0 ratings)
    7.3
    (5 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (86 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.2
    (2 ratings)
    User Testimonials
    IntegrifyPagerDuty
    Likelihood to Recommend
    Integrify
    If you know workflow programs, and if you are tech-savvy, then this program will help you with nearly everything. If you need a workflow made better or just need one period, then this will help. You can use it for nearly anything where there is a process. Unfortunately, in any of these scenarios, if you are not tech-savvy, then you do not want to use this program. It will be frustrating. Same can be said if you are handing the program off to someone. It can be too complex for some people. That said, if they are willing to learn the program, then you may be OK. But ultimately, you will lose time and effort. For us, Integrify was used in Admissions - the workflow had to be very specific, and was very complex when it came to the re-enrollment process; however, I would not have suggested it to HR. While it could have helped them, it would have resulted in many hours lost because of the complexity of the program if I were to have left. I'm not saying I was the be-all, end-all for it in HR! I am saying that they had never worked with a workflow program before, and it was going to cost her more time than she could spare.
    Incentivized
    Read full review
    PagerDuty
    To be sincere, PagerDuty is a powerful, intelligent, and dependable on-call and incident management tool that provides amazing solutions to our company. Therefore, if someone is looking for reliability and accuracy in incident management, I will not hesitate to recommend PagerDuty. It is easy to use, and it will give you value for money.
    Read full review
    Pros
    Integrify
    • Easy to develop an intake form.
    • Workflow diagram is simple to follow and make adjustments to.
    • Dashboard is helpful in identifying bottlenecks in the process.
    Incentivized
    Read full review
    PagerDuty
    • PagerDuty sends the alerts set on high severity incidents on time and never misses any single instance.
    • PagerDuty help to send alert to mobile calls and Team channel for outage.
    • PagerDuty also resolves some of the high severity incidents as part of self healing mechanism.
    Incentivized
    Read full review
    Cons
    Integrify
    • It's complicated. No, really. When you log in, you won't know much about what you're doing and you may only get about 10% of what the program is capable of. This is not a good thing as some will just give up before delving further into the program. If it is too complicated at the outset for someone who doesn't understand forms or how these kinds of programs work, you will not gain new clients unless you are there the moment they create an account. You can have someone reach out, but - in my experience - the decision to continue with a program or write it off is in the first ten minutes.
    • When I first looked at it, printing larger flows was an issue. They have since addressed this, so the point of mentioning this is that (while they eventually looked back at the bigger picture) looking at large and small views would have been helpful.
    • The people I consulted had issues with Javascript. There were ways to get around it, but these people did not have the time to spend on that and asked me to find another solution.
    Incentivized
    Read full review
    PagerDuty
    • When I open PagerDuty the page does look a little cluttered or busy.
    • It would be nice to go to the page with clear and straightforward instructions on what I must address.
    • Ability to change the color background.
    • Add a timer and alarms for tasks that need completed.
    Incentivized
    Read full review
    Likelihood to Renew
    Integrify
    No answers on this topic
    PagerDuty
    They have been rock solid for us thus far and are not very expensive and to be honest no time to evaluate other software at this point.
    Incentivized
    Read full review
    Usability
    Integrify
    No answers on this topic
    PagerDuty
    The UI is more complex than I would like. Part of the challenge is that most users use PagerDuty infrequently; I don't remember how I changed a policy last time. Another part of the challenge is that some users expect alerting to be a trivial feature, and are reluctant to invest any time in reading the documentation.
    Incentivized
    Read full review
    Support Rating
    Integrify
    No answers on this topic
    PagerDuty
    PagerDuty is reliable and easy to set up. It gives an effective way to notify the team about critical incidents which results in a faster turnaround time on issues. users can customize their alerts rules based on their preferences. Overall it's effective and easy to use which adds great business value.
    Incentivized
    Read full review
    Implementation Rating
    Integrify
    No answers on this topic
    PagerDuty
    When I setup notifications to PD thru the Python API I was impressed with the ease with which I could set up the software/service.
    Incentivized
    Read full review
    Alternatives Considered
    Integrify
    I think Integrify was a good product for its cost. The only thing it really lacked was project management capabilities. It was difficult for our manager to go into the dashboard and see what work his employees were working on, who has what, and how long they have had certain tasks. It is doable, but just not very quick and simple.
    Incentivized
    Read full review
    PagerDuty
    OpsGenie was useful, mainly for teams already using Atlassian tools, and xMatters was good for handling team communication during incidents, but PagerDuty felt more complete for managing the full incident process in one place. We went with PagerDuty because it manages alerts, escalations, and on-call duties in a more organized and dependable way, which fits better with how our teams work daily.
    Read full review
    Return on Investment
    Integrify
    • For the people I consulted - it helped them put more into the personal aspects of the business. While certain processes ran, they could keep an eye on the data, but were otherwise free to focus on the important aspects of the business. They were a marketing group. Their copywriter was able to be a copywriter instead of just filling out forms all day!
    • It's adaptable. You can cross-pollinate any department with it, provided you know what you are doing. So, you are not getting a program for HR, and another for Marketing. Integrify can span the whole business. You can cut costs in focusing on one workflow product rather than a handful.
    • It did have one negative impact on the place I consulted. Their tech-savvy person left in early 2019, and nobody else was able to use the program. Nor did they want to try when opening it up and trying to understand it. I was able to help out, but ultimately they were discouraged. I would recommend training multiple people if you use this product, and emphasize their support team!
    Incentivized
    Read full review
    PagerDuty
    • Allow our service to be available 24/7 with minimal downtime, improving customer experience
    • Monitor incidents and allow us to customize/schedule alert notifications, making engineers' jobs easier and preventing turnover
    • Prevent SEVs that could deteriorate, bring down our service, and cost us millions of dollars from loss in bookings
    Incentivized
    Read full review
    ScreenShots

    Integrify Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotScreenshot of Integrify Task History

    PagerDuty Screenshots

    Screenshot of Similar Incidents [Apple iPad], Open Incidents [iPhone 8], On-Call Schedule Menu [Apple Watch])Screenshot of the Machine Learning with Technical Service Dependencies, used to better understand related incidents.Screenshot of a glimpse of service health and team performance via PagerDuty’s Intelligent Dashboards.