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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Intel Unite

    Score8 out of 10
    N/AIntel Unite is a collaboration tool combining document sharing, visual collaboration, whiteboarding, and meeting space controls in a single platform.N/A

    Mitel MiCollab

    Score6.9 out of 10
    N/AMitel MiCollab is a collaboration and conferencing tool for enterprises, from Canadian company Mitel.N/A
    Pricing
    Intel UniteMitel MiCollab
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Intel UniteMitel MiCollab
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Intel UniteMitel MiCollab
    Considered Both Products
    Intel Corporation
    No answer on this topic
    Mitel Networks Corporation
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    55%
    Would buy again
    6 Answers
    Delivers good value for the price
    No answers on this topic
    88%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    No answers on this topic
    73%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    5 Answers
    Features
    Intel UniteMitel MiCollab
    Project Management
    Comparison of Project Management features of Intel Unite and Mitel MiCollab
    Feature
    Intel Unite
    8.0
    1 Ratings
    4% above category average
    Mitel MiCollab
    5.5
    14 Ratings
    33% below category average
    Mobile Access8.01 Ratings7.613 Ratings
    Task Management00 Ratings6.28 Ratings
    Gantt Charts00 Ratings6.03 Ratings
    Scheduling00 Ratings6.09 Ratings
    Workflow Automation00 Ratings3.86 Ratings
    Search00 Ratings3.810 Ratings
    Visual planning tools00 Ratings5.06 Ratings
    Communication
    Comparison of Communication features of Intel Unite and Mitel MiCollab
    Feature
    Intel Unite
    8.0
    1 Ratings
    1% above category average
    Mitel MiCollab
    6.3
    15 Ratings
    23% below category average
    Chat8.01 Ratings6.114 Ratings
    Notifications00 Ratings7.014 Ratings
    Discussions00 Ratings6.08 Ratings
    Surveys00 Ratings4.03 Ratings
    Internal knowledgebase00 Ratings3.48 Ratings
    Integrates with GoToMeeting00 Ratings7.84 Ratings
    Integrates with Gmail and Google Hangouts00 Ratings8.04 Ratings
    Integrates with Outlook00 Ratings8.06 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Intel Unite and Mitel MiCollab
    Feature
    Intel Unite
    8.5
    1 Ratings
    6% above category average
    Mitel MiCollab
    6.3
    11 Ratings
    24% below category average
    Document collaboration10.01 Ratings7.06 Ratings
    Access control7.01 Ratings3.310 Ratings
    Versioning00 Ratings5.01 Ratings
    Video files00 Ratings8.06 Ratings
    Audio files00 Ratings8.09 Ratings
    Advanced security features00 Ratings4.29 Ratings
    Integrates with Google Drive00 Ratings8.01 Ratings
    Device sync00 Ratings6.99 Ratings
    Best Alternatives
    Intel UniteMitel MiCollab
    Small Businesses
    Flock
    Score9.5 out of 10
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Intel UniteMitel MiCollab
    Likelihood to Recommend
    8.0
    (1 ratings)
    4.6
    (15 ratings)
    Usability
    -
    (0 ratings)
    5.6
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    6.4
    (3 ratings)
    User Testimonials
    Intel UniteMitel MiCollab
    Likelihood to Recommend
    Intel Corporation
    It's a fantastic tool [Intel Unite] in meeting rooms where staff frequently change and/or bring their own devices to connect. No more wires or dongles, just a wifi connection needed and that's it to stream to the screen. It'll even display on the screen exactly what end-users need to do to connect, which makes getting connected for less tech-savvy users very easy. If you have an IT or AV department that isn't great, this probably isn't a great option to roll-your-own, but they do sell dedicated Intel Unite PCs with everything pre-done on them.
    Incentivized
    Read full review
    Mitel Networks Corporation
    If you're in an area that has highly trained technicians to support the Mitel MiCollab product - I think your experience will likely be much better than ours. In my opinion, Frontier (and Integra before them) were the worst, and we do not look back on that experience with much happiness.
    Incentivized
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    Pros
    Intel Corporation
    • No dongles needed any longer for connections, it's all through a local wifi (or the corporate one depending on how you set it up). You can stream from mobile devices too.
    • Simple set-up - laptops connect very easily, mobiles connect quickly with an app.
    Incentivized
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    Mitel Networks Corporation
    • Easy to use interface for non technical users.
    • Lots of options to setup for end users.
    • Headsets are comfortable and better than old handsets with desk phones. MiCollab allows users more comfortable phone calls.
    • Call quality is great.
    • Chat feature is great.
    Incentivized
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    Cons
    Intel Corporation
    • The initial setup was a bit of a pain - when we started they required specific hardware to make it work (Intel vPro), which wasn't on the PC used for presentations at the time and we had to change hardware out.
    • Software versions are difficult to find on the Intel website - it's a bit of a jumble and not clear as to what needs to be installed and where.
    Incentivized
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    Mitel Networks Corporation
    • The setup for the twinning feature was a bit confusing and took me a while to successfully complete the task.
    • The UX, particularly on an older iPhone could be improved.
    • Overall, the product is rather sound, and I am pleased with my experience using it.
    Incentivized
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    Usability
    Intel Corporation
    No answers on this topic
    Mitel Networks Corporation
    It is easy to you for existig Mitel UC users, who are familiar with the Mitel way of things, but for green field enterprises, might be a ramp up period which in most cases would not be worth it as its competitor TEAMS is much easier and intuity to use.
    Incentivized
    Read full review
    Support Rating
    Intel Corporation
    No answers on this topic
    Mitel Networks Corporation
    Initially, support from Mitel was fantastic, but recently it has started to lag significantly. Response takes 8 hours, at a minimum, usually requiring a second call to spur a response. Email support is even worse (email in a ticket) - I have had to call in to get things running the 3 times I've tried to email support.
    Incentivized
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    Alternatives Considered
    Intel Corporation
    GoToMeeting and Webex both require either a connection to the display screen or a PC mounted to the display to connect through. [Intel] Unite handles both of those areas, though it doesn't function as a remote meeting platform to bring people together from different locations. It's just for local display.
    Incentivized
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    Mitel Networks Corporation
    MiCollab was great as a VOIP solution and general team collaboration solution, but it lacked in some areas, such as the mobile app, complex configuration and set up as well as the lack of user customization. Overall, the system is serviceable, but seemed rather vanilla compared to its competitors
    Incentivized
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    Return on Investment
    Intel Corporation
    • For us, this has been a creature comfort primarily as it has allowed us to simplify connections in meeting rooms for infrequent staff.
    • We had a lot of theft of dongles from meeting rooms due to presenters snatching them when they packed up for the day. [Intel] Unite let us allow presenters to connect wirelessly to the display screens, and no more dongles to hand out in the first place!
    Incentivized
    Read full review
    Mitel Networks Corporation
    • This product was competitively priced when originally purchased. We will need to evaluate whether to replace it when it approaches the end of life or simply upgrade it.
    • Users typically only use the phone system because the collaboration tools have been superseded in functionality by other tools.
    Incentivized
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    ScreenShots