Intercom vs. Oracle Digital Assistant
Intercom vs. Oracle Digital Assistant
Product | Rating | Most Used By | Product Summary | Starting Price |
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Intercom | N/A | Intercom creates modern Customer Service software that aims to redefine how businesses support their customers. The platform connects businesses directly to customers using powerful messaging and automation. According to the vendor, Intercom enables teams to scale support without investing more resources - leading to happier customers and more efficient support teams. | $39 per month per seat | |
Oracle Digital Assistant | N/A | The Oracle Autonomous Digital Assistant PaaS supports building and deploying mobile apps, digital assistants, and intelligent chatbots. | $0.02 Unit Price (Request) |
Intercom | Oracle Digital Assistant | |||||||||||||||
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | AI customer service features included in every plan. Intercom integrates Help desk, AI Chat bot, and Proactive support. | — | ||||||||||||||
More Pricing Information |
Intercom | Oracle Digital Assistant | |
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Top Pros |
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Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Intercom | Oracle Digital Assistant | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Intercom Score 8.7 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Intercom | Oracle Digital Assistant | |
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Likelihood to Recommend | 9.0 (260 ratings) | 7.8 (7 ratings) |
Likelihood to Renew | 8.9 (19 ratings) | - (0 ratings) |
Usability | 8.8 (168 ratings) | - (0 ratings) |
Availability | 9.1 (1 ratings) | - (0 ratings) |
Performance | 9.1 (1 ratings) | - (0 ratings) |
Support Rating | 7.1 (10 ratings) | - (0 ratings) |
Online Training | 8.1 (2 ratings) | - (0 ratings) |
Implementation Rating | 7.5 (5 ratings) | - (0 ratings) |
Product Scalability | 9.1 (1 ratings) | - (0 ratings) |
Intercom | Oracle Digital Assistant | |
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Likelihood to Recommend | Intercom | Oracle |
Pros | Intercom | Oracle |
Cons | Intercom | Oracle |
Likelihood to Renew | Intercom | Oracle No answers on this topic |
Usability | Intercom | Oracle No answers on this topic |
Reliability and Availability | Intercom | Oracle No answers on this topic |
Performance | Intercom | Oracle No answers on this topic |
Support Rating | Intercom | Oracle No answers on this topic |
Online Training | Intercom | Oracle No answers on this topic |
Implementation Rating | Intercom | Oracle No answers on this topic |
Alternatives Considered | Intercom | Oracle |
Return on Investment | Intercom | Oracle |
ScreenShots | Intercom Screenshots |