Intercom vs. Sendblaster
Intercom vs. Sendblaster
Product | Rating | Most Used By | Product Summary | Starting Price |
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Intercom | N/A | Intercom creates modern Customer Service software that aims to redefine how businesses support their customers. The platform connects businesses directly to customers using powerful messaging and automation. According to the vendor, Intercom enables teams to scale support without investing more resources - leading to happier customers and more efficient support teams. | $39 per month per seat | |
Sendblaster | N/A | SendBlaster is the eponymous lean, list management / newsletter-centric email marketing software from the Italian company founded in 2006, basically for creating newsletters in a WYSIWYG editor and sending them out to the multitudes, with tools facilitating this: programmable tags, personalization, link checking, embedded image support, file importing, templates, and help from partner Mailstyler (free) for newsletter optimization and styling. Bulk mailing is managed for free with Sendblaster… | N/A |
Intercom | Sendblaster | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | AI customer service features included in every plan. Intercom integrates Help desk, AI Chat bot, and Proactive support. | — | ||||||||||||||
More Pricing Information |
Intercom | Sendblaster | |
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Top Pros |
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Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Email & Online Marketing |
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Reporting & Analytics |
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Intercom | Sendblaster | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | ReachMail Score 10.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | VerticalResponse Score 10.0 out of 10 |
Enterprises | SAP Service Cloud Score 8.7 out of 10 | Emma by Marigold Score 8.6 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Intercom | Sendblaster | |
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Likelihood to Recommend | 9.0 (263 ratings) | 9.5 (2 ratings) |
Likelihood to Renew | 8.9 (19 ratings) | - (0 ratings) |
Usability | 8.8 (171 ratings) | - (0 ratings) |
Availability | 9.1 (1 ratings) | - (0 ratings) |
Performance | 9.1 (1 ratings) | - (0 ratings) |
Support Rating | 7.1 (10 ratings) | - (0 ratings) |
Online Training | 8.1 (2 ratings) | - (0 ratings) |
Implementation Rating | 7.5 (5 ratings) | - (0 ratings) |
Product Scalability | 9.1 (1 ratings) | - (0 ratings) |
Intercom | Sendblaster | |
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Likelihood to Recommend | Intercom | Sendblaster |
Pros | Intercom | Sendblaster |
Cons | Intercom | Sendblaster |
Likelihood to Renew | Intercom | Sendblaster No answers on this topic |
Usability | Intercom | Sendblaster No answers on this topic |
Reliability and Availability | Intercom | Sendblaster No answers on this topic |
Performance | Intercom | Sendblaster No answers on this topic |
Support Rating | Intercom | Sendblaster No answers on this topic |
Online Training | Intercom | Sendblaster No answers on this topic |
Implementation Rating | Intercom | Sendblaster No answers on this topic |
Alternatives Considered | Intercom | Sendblaster |
Return on Investment | Intercom | Sendblaster |
ScreenShots | Intercom Screenshots |