What users are saying about
12 Ratings
97 Ratings
12 Ratings
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Score 9.1 out of 100
97 Ratings
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Score 7.7 out of 100

Likelihood to Recommend

Intermapper

Intermapper is a light weight, quick and easy to use monitoring application. It will get you up and monitoring key infrastructure devices with a simple management interface and effective alert system that doesn't generate a lot of noise. It provides mobile device access through a web interface and is relatively inexpensive.
Anonymous | TrustRadius Reviewer

Zabbix

Zabbix is probably the best classical monitoring software out there that is also FOSS. It is superior to Nagios and other similar software from implementation to utilization, and equal in capabilities. It is equally capable to SolarWinds (and competitors), and more expandable (thanks to the support of user-generated XML templates), but at the cost of time, knowledge, and effort. It serves a different market than pure cloud monitoring solutions, though they do overlap heavily, so it probably is not as well suited to cloud-only monitoring (though it can be set up to work effectively in this role as well). However, given the flexibility of on-prem monitoring as well, it can be an option in conjunction with, or in place of the cloud-only monitoring if that is a need.Overall, I would put Zabbix on par with SolarWinds and the main differentiator is where are the costs going to be paid - in end-user training and support of Zabbix or in the commercial, ease of use provided by SolarWinds (and competitors).
Thomas Higgins | TrustRadius Reviewer

Feature Rating Comparison

Network Performance Monitoring

Intermapper
8.4
Zabbix
Automated network device discovery
Intermapper
7.7
Zabbix
Network monitoring
Intermapper
10.0
Zabbix
Baseline threshold calculation
Intermapper
6.4
Zabbix
Alerts
Intermapper
10.0
Zabbix
Network capacity planning
Intermapper
7.0
Zabbix
Packet capture analysis
Intermapper
8.0
Zabbix
Network mapping
Intermapper
9.4
Zabbix
Wireless infrastructure monitoring
Intermapper
6.8
Zabbix
Hardware health monitoring
Intermapper
10.0
Zabbix

Pros

Intermapper

  • The best thing about Intermapper is that it is map-based. You start by building your map, which is done completely automatically. I've used many different monitoring software packages, Solarwinds, Nagios, Opmanager, and it is a royal PITA to create live maps with those.
  • Another great feature is that it shows you, visually, the bandwidth utilization of your network by using "ants" and color codes. Incredibly useful.
  • Alarms are very easy to setup, again much easier than the packages mentioned above.
Jim Cobb | TrustRadius Reviewer

Zabbix

  • Zabbix is able to provide us a single pane of glass for monitoring. It can handle Systems, Database, Network and application level alerts and send those alerts to the appropriate parties.
  • Zabbix graphs all metrics that come in. This means it's easy to spot trends and create alerts based on when those trends cross user-defined thresholds.
  • Zabbix allows for the escalation of issues. If someone sleeps through an alert in the middle of the night, it can easily be escalated to the next tier.
Anonymous | TrustRadius Reviewer

Cons

Intermapper

  • Setting up probes in bulk can be difficult, so it can take a long time to get the system set up correctly to start.
  • Sometimes the probes can be sensitive and report false positives.
  • Interface can be a little clunky and non intuitive at times.
Anonymous | TrustRadius Reviewer

Zabbix

  • The first time that you use Zabbix, it may not be immediately obvious where everything is or how to find exactly what you want, but I think that it's UI is constantly improving with each new release. Training is also a great resource to resolve these types of problems.
  • While Zabbix allows in-depth customization of alerts to various applications (such as Slack, HipChat, Mattermost, or even SMS, etc.), I would love to see these options as built-in upon installation.
  • I have personally never found the "Maps" feature of Zabbix incredibly useful as I find it complicated to configure, but I should probably investigate its documentation further.
Eric O'Callaghan | TrustRadius Reviewer

Likelihood to Renew

Intermapper

No score
No answers yet
No answers on this topic

Zabbix

Zabbix 10.0
Based on 2 answers
It is free. It didn't cost anything to implement (other than my time and the cost incurred for it) and it is filling a badly needed gap in our IT infrastructure. Support is available if we have issues and can be done annually or paid for on a per incident basis as needed. Expansion, updates, and all other future lifecycle activities are likewise free of cost, so as long as someone is able to implement/maintain the software (and the OSS project is maintained) then I imagine the company will never leave it.
Thomas Higgins | TrustRadius Reviewer

Support Rating

Intermapper

Intermapper 9.0
Based on 1 answer
The product works well and is very easy to maintain. As such, we haven't had many occasions to use support. When we have called them they were easy to contact and responsive to our questions. We have had the product for years and it may have been a year or better since the last time we contacted them.
Anonymous | TrustRadius Reviewer

Zabbix

Zabbix 5.5
Based on 4 answers
The setup is the most time-consuming portion of using zabbix. It takes a lot of effort to shape it into a usable format and even then it can get very messy. It's not exactly intuitive and as mentioned the UI seems a bit antiquated. If I was to roll out a monitoring solution from scratch, I'd probably look for alternatives which are easier to use and maintain.
Anonymous | TrustRadius Reviewer

Implementation Rating

Intermapper

No score
No answers yet
No answers on this topic

Zabbix

Zabbix 6.0
Based on 1 answer
We are a mainly Windows environment, so it would be useful if we could have used Active Directory to deploy agents. As of version 4.2, Zabbix has announced a new agent MSI file to allow exactly that. Unfortunately, we didn't have that option.Also, for Linux and MAC deployments, there is no simple way to deploy that. Using remote scripts you may be able to create something, but most places will opt for either SNMP (agentless) or manual installation of agents to add to Zabbix. A way of deploying agents via discovery would go a long way to helping in the adoption of the tool.
Thomas Higgins | TrustRadius Reviewer

Alternatives Considered

Intermapper

Intermapper is a cross between WhatsUp Gold and Nagios. WhatsUp Gold being for a less technical end-user and Nagios doing more than just SNMP scans and up down monitoring.
Anonymous | TrustRadius Reviewer

Zabbix

Zabbix had the best support for the devices I initially had in my network, its ability to adapt and change has made it my Swiss Army knife of monitoring tools. While it could benefit greatly from a moderated zabbix community, its support from the open source community has filled the whole rather well.
Anonymous | TrustRadius Reviewer

Return on Investment

Intermapper

  • Ability to provide real time alerting has proven to save our necks multiple times, since polling intervals could be set at a very low intervals.
  • Real time monitoring of links provided ability to identify bottlenecks in real time!
  • Writing custom probes, saved us thousands.
Anonymous | TrustRadius Reviewer

Zabbix

  • By integrating Zabbix with Rundeck, we have been able to auto-resolve issues in our infrastructure which means lesser on-call alerts.
  • Zabbix and PagerDuty let us response to business critical issues instantly.
  • Zabbix dashboards and screens let us get an insight into the status of our infrastructure visually.
Deepshikha Gandhi | TrustRadius Reviewer

Screenshots

Pricing Details

Intermapper

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Zabbix

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Intermapper
8.7
Zabbix
7.6

Likelihood to Renew

Intermapper
Zabbix
10.0

Support Rating

Intermapper
9.0
Zabbix
5.5

Implementation Rating

Intermapper
Zabbix
6.0

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