InterviewStream Hire is a video recruiting solution. Some key features include: Pre-Recorded Video, Live Video with ZOOM, Fully Customized Experience and Share Videos.
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SmartRecruiters, now part of SAP SuccessFactors
Score 9.0 out of 10
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SmartRecruiters was acquired by SAP in late 2025, and its functionality will be integrated into SAP SuccessFactors HCM. Check out the Sap SuccessFactors HCM listing for the latest updates.
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Pricing
InterviewStream Hire
SmartRecruiters, now part of SAP SuccessFactors
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
InterviewStream Hire
SmartRecruiters, now part of SAP SuccessFactors
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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The software subscription is determined by the number of a company's full time employees. There is a one time cost to set up software, including customizations, integrations, data migration and training.
More Pricing Information
Community Pulse
InterviewStream Hire
SmartRecruiters, now part of SAP SuccessFactors
Features
InterviewStream Hire
SmartRecruiters, now part of SAP SuccessFactors
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
I always recommend this product to companies of all sizes who are looking for a reliable way to add virtual interviewing to their assessment strategy. There are 50+ vendors in this space right now but none of them have been around as long as InterviewStream. Their product is especially good for high volume scenarios but we've used it for all levels from executives down to hourly employees. We even used it internally for succession planning interviews and internal mobility
SmartRecruiters has allowed us to enable our hiring managers to self-service their requirements for recruitment, simplifying our internal processes. We have visibility of recruitment requirements and significantly improved our approvals process using the software. We have been able to configure our hiring processes relevant to different areas of the business. Collaboration for our hiring teams (managers and business partners) is simple and effective. Candidate experience is enhanced and engaging. The platform has brought many benefits to our Resourcing business partners and hiring managers. We have visibility and insightful data which has integrity, allowing us to make informed business decisions. Our offer process has seen significant improvements and provides an engaging candidate experience, previously this was a labour-intensive process that is now streamlined and automated. The recently launched Community for collaboration amongst customers is very helpful and insigtful for how other people are using the software and exploring ideas with each other
Simple interface. It's not a flashy product with claims of artificial intelligence or machine learning, etc. It just gets the job done for a fair price.
Reliable. While we have had some minor issues from time-to-time with live interviews, the recorded interviews have worked fine in several countries around the world.
Support. Our customer success person was always available and helpful.
Reporting could be better. Would love to see more stats around where our users are dropping off, invited vs. completed metrics and ROI numbers as well.
A better database of technical interview questions.
Settings page can be difficult to navigate & find what you're looking for
Job approval chains would be better with additional qualifying fields so that we can segregate different areas of the business better
The ability to edit an existing offer template in-system would improve the experience, rather than having to edit offline and upload a whole new version.
I thoroughly enjoy using SmartRecruiters and have shared this feedback with those responsible, however I am not a decision maker in the process. I understand that at the moment there are lots of factors affecting the economy and business outcomes, so I cannot comment with certainty on the renewal of SmartRecruiters at this time, not involved in the confirmation of renewal.
I would give this rating as overall it a great combo of all your problems. With just one click you can get away with all your problems such as recruitment, candidate update, Interview scheduling, updating candidates, reports of a job perspective, and recruiters perspective. Usability is worth of SmartRecruiters. The dashboard is also very attractive and once you open you will love working on this platform again and again. I would say it is the best platform to use once for smooth work in your organization.
Response is normally very fast. There are times, however, when the response is not useful. It is difficult to work with the reporting and the offer letter templates, and the front line support agents usually are not very knowledgeable. Second, if there are any issues with integrations, the regular support agents will not be able to help you. You'll have to create that ticket and ask them to escalate it to an integration specialist.
We looked at several video interview companies when we made a purchase decision. With the exception of HireVue, they're all about the same. We just went with InterviewStream because they had the most experience in the industry and their pricing was fair. HireVue is a premium product who tries to distance themselves from the video interview space by claiming that they are a collaboration/training tool or an AI assessment tool. They're wayyyy overpriced for what they offer if you just want video interviewing. And their sales process is high pressure and a little bit slimy to be honest. If you need a proven tool that has been around, InterviewStream is good.
I've really enjoyed using SmartRecruiters, but these other ATSs that we've checked out offer better reporting features and price points. Over time, we may be transitioning off of SmartRecruiters to one of these ATSs because the price is a set price where SmartRecruiters has employee-based pricing model. Also, these other software products offer better reporting features that would eliminate some of our manual tracking process that we're currently doing.
We took a 7 step interview process in one of our high volume areas down to 3 steps. This saved 2 weeks in time to hire and increased our conversion rate with top candidates by 20% (presumably because we moved faster).
We saved $100,000 minimum in travel expenses in the first year. We don't know the exact amount because much of these costs are hidden in the business, but we could track at least $100k in hard costs.
Negatively, I'd say we lost a little bit of street credibility on sites like glassdoor where people would vent that they didn't like recorded video interviews. Over time that feedback dwindled as this strategy has been adopted by more companies.
In terms of ROI, SR helped our business greatly in returning precious time to my productivity in business management, as well as my team's, so that we could get back to the main work we were hired for. The SR process did most of the heavy lifting.
