InterviewStream Hire vs. SurePayroll

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
InterviewStream Hire
Score 6.0 out of 10
N/A
InterviewStream Hire is a video recruiting solution. Some key features include: Pre-Recorded Video, Live Video with ZOOM, Fully Customized Experience and Share Videos.N/A
SurePayroll
Score 2.3 out of 10
N/A
SurePayroll offers an online payroll service that lets small business owners run payroll anywhere, anytime. The vendor automatically pays and files federal, state and local payroll taxes.N/A
Pricing
InterviewStream HireSurePayroll
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
InterviewStream HireSurePayroll
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
InterviewStream HireSurePayroll
Features
InterviewStream HireSurePayroll
Payroll Management
Comparison of Payroll Management features of Product A and Product B
InterviewStream Hire
-
Ratings
SurePayroll
1.4
16 Ratings
142% below category average
Pay calculation00 Ratings2.616 Ratings
Support for external payroll vendors00 Ratings1.012 Ratings
Off-cycle/On-Demand payment00 Ratings1.09 Ratings
Benefit plan administration00 Ratings1.27 Ratings
Direct deposit files00 Ratings1.213 Ratings
Salary revision and increment management00 Ratings1.212 Ratings
Reimbursement management00 Ratings1.210 Ratings
Best Alternatives
InterviewStream HireSurePayroll
Small Businesses
Breezy HR
Breezy HR
Score 9.1 out of 10
Dayforce Powerpay
Dayforce Powerpay
Score 9.3 out of 10
Medium-sized Companies
Breezy HR
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Score 9.1 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.1 out of 10
Enterprises
Handshake Talent Engagement Suite
Handshake Talent Engagement Suite
Score 7.8 out of 10
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
InterviewStream HireSurePayroll
Likelihood to Recommend
8.0
(1 ratings)
1.0
(27 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(1 ratings)
Usability
-
(0 ratings)
1.0
(3 ratings)
Support Rating
-
(0 ratings)
9.2
(5 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
10.0
(1 ratings)
Professional Services
-
(0 ratings)
9.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
9.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
InterviewStream HireSurePayroll
Likelihood to Recommend
InterviewStream
I always recommend this product to companies of all sizes who are looking for a reliable way to add virtual interviewing to their assessment strategy. There are 50+ vendors in this space right now but none of them have been around as long as InterviewStream. Their product is especially good for high volume scenarios but we've used it for all levels from executives down to hourly employees. We even used it internally for succession planning interviews and internal mobility
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Paychex, Inc.
We use SurePayroll to make monthly payrolls in our company, as well as to close the month and year with all the income and expenses and most importantly to make tax payments. The application is perfect for making payrolls when the personnel adapted for it is not in the head office, SurePayroll has an application for mobiles that allows to make these operations remotely. The application is perfect when you want to make immediate payments, at the time of loading the payroll to the system, it proceeds to automatically perform transactions for each employee entered without any error.
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Pros
InterviewStream
  • Simple interface. It's not a flashy product with claims of artificial intelligence or machine learning, etc. It just gets the job done for a fair price.
  • Reliable. While we have had some minor issues from time-to-time with live interviews, the recorded interviews have worked fine in several countries around the world.
  • Support. Our customer success person was always available and helpful.
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Paychex, Inc.
  • Super easy interface - honestly running payroll couldn't be easier on their site.
  • Incredible customer service - VERY knowledgeable, professional and friendly. They will walk you through anything you need to do on the site and understand payroll, tax and benefit issues.
  • Tax filing and payments and year-end paperwork for 1099 contractors and W-2s. They make it so easy.
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Cons
InterviewStream
  • Reporting could be better. Would love to see more stats around where our users are dropping off, invited vs. completed metrics and ROI numbers as well.
  • A better database of technical interview questions.
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Paychex, Inc.
  • My chief complaint is the software sometimes requires me to have a code sent to my phone before I can continue with some process. That in itself is fine. The problem is the check box that lets SurePayroll remember the computer doesn't actually do that. I select that check box every time, but the software doesn't remember me or my computer.
  • Fees have creeped higher every year over the last two or three years. I feel like I'm nitpicking here, though. What I spend for the service is reasonably priced for the amount of headaches it prevents.
  • I have a case where an employee is sometimes salaried and sometimes contract. There's not a way to handle that without terminating him when he needs to switch.
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Likelihood to Renew
InterviewStream
No answers on this topic
Paychex, Inc.
Very likely, easy to use, support system in place.
Read full review
Usability
InterviewStream
No answers on this topic
Paychex, Inc.
It's a poor user interface. It feels like the interface is twenty years old. If you make a mistake with payroll in their terrible UI, and try to correct it 15 seconds later, they want to charge you $39 to correct your mistake. Overall, a very poor experience in terms of user interface.
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Support Rating
InterviewStream
No answers on this topic
Paychex, Inc.
SurePayroll was great when we had questions or needed support, ie. if we messed up with a payroll, needed to submit tax documents or get documents. The ease of communication between us and the organization was great and they made it easy for users to call in with support requests.
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Online Training
InterviewStream
No answers on this topic
Paychex, Inc.
They were awesome. They knew the system very well and could help me very much.
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Implementation Rating
InterviewStream
No answers on this topic
Paychex, Inc.
No, I can't think of any.
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Alternatives Considered
InterviewStream
We looked at several video interview companies when we made a purchase decision. With the exception of HireVue, they're all about the same. We just went with InterviewStream because they had the most experience in the industry and their pricing was fair. HireVue is a premium product who tries to distance themselves from the video interview space by claiming that they are a collaboration/training tool or an AI assessment tool. They're wayyyy overpriced for what they offer if you just want video interviewing. And their sales process is high pressure and a little bit slimy to be honest. If you need a proven tool that has been around, InterviewStream is good.
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Paychex, Inc.
SurePayroll offers a comparable service at a better rate. They are better designed for small companies who need to save money any way they can. Their fees are more appropriate than ADP but the service offerings are just as good.
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Contract Terms and Pricing Model
InterviewStream
No answers on this topic
Paychex, Inc.
In retrospect, I wouldn't change anything.
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Professional Services
InterviewStream
No answers on this topic
Paychex, Inc.
We were able to calculate different hourly numbers when we completed Certified Payroll for professional services.
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Return on Investment
InterviewStream
  • We took a 7 step interview process in one of our high volume areas down to 3 steps. This saved 2 weeks in time to hire and increased our conversion rate with top candidates by 20% (presumably because we moved faster).
  • We saved $100,000 minimum in travel expenses in the first year. We don't know the exact amount because much of these costs are hidden in the business, but we could track at least $100k in hard costs.
  • Negatively, I'd say we lost a little bit of street credibility on sites like glassdoor where people would vent that they didn't like recorded video interviews. Over time that feedback dwindled as this strategy has been adopted by more companies.
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Paychex, Inc.
  • SurePayroll helps us process payroll quickly and effortlessly 97% of the time.
  • On the rare occasion when there is an issue SurePayroll needs to address, it can take hours and hours of time over many months to get that issue resolved. Through the process, SurePayroll employees have always been professional and courteous in their communication.
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