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SolarWinds ipMonitor (discontinued) vs. Splunk IT Service Intelligence (ITSI)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SolarWinds ipMonitor (discontinued)

    Score6.9 out of 10
    N/ASolarWinds ipMonitor was a lightweight performance monitoring tool that enabled monitoring from a single console and out-of-the-box visibility, with some automation available. The product is discontinued, and no longer available for sale.

    $1,570

    installation

    Splunk IT Service Intelligence (ITSI)

    Score10 out of 10
    N/ASplunk supports IT operations analytics with the Splunk IT Service Intelligence premium offering, a software application available to subscribers to Splunk Cloud or Splunk Enterprise log analytics and SIEM platforms.N/A
    Pricing
    SolarWinds ipMonitor (discontinued)Splunk IT Service Intelligence (ITSI)
    Editions & Modules
    ipMonitor - 500 Monitors
    $1570
    installation
    ipMonitor - 1000 Monitors
    $2620
    installation
    ipMonitor -2500 Monitors
    $5770
    installation
    No answers on this topic
    Offerings
    Pricing Offerings
    SolarWinds ipMonitor (discontinued)Splunk IT Service Intelligence (ITSI)
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    SolarWinds ipMonitor (discontinued)Splunk IT Service Intelligence (ITSI)
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Cisco
    No answer on this topic
    Key User Insights
    Would buy again
    73%
    Would buy again
    8 Answers
    100%
    Would buy again
    24 Answers
    Delivers good value for the price
    90%
    Delivers good value for the price
    9 Answers
    100%
    Delivers good value for the price
    19 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    11 Answers
    100%
    Happy with the feature set
    24 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    10 Answers
    83%
    Lived up to sales and marketing promises
    15 Answers
    Implementation went as expected
    91%
    Implementation went as expected
    10 Answers
    100%
    Implementation went as expected
    20 Answers
    Features
    SolarWinds ipMonitor (discontinued)Splunk IT Service Intelligence (ITSI)
    Network Performance Monitoring
    Comparison of Network Performance Monitoring features of SolarWinds ipMonitor (discontinued) and Splunk IT Service Intelligence (ITSI)
    Feature
    SolarWinds ipMonitor (discontinued)
    6.7
    24 Ratings
    17% below category average
    Splunk IT Service Intelligence (ITSI)
    -
    Ratings
    Automated network device discovery6.710 Ratings00 Ratings
    Network monitoring8.024 Ratings00 Ratings
    Alerts8.223 Ratings00 Ratings
    Network mapping6.619 Ratings00 Ratings
    Customizable reports4.223 Ratings00 Ratings
    Best Alternatives
    SolarWinds ipMonitor (discontinued)Splunk IT Service Intelligence (ITSI)
    Small Businesses
    Auvik
    Score8.8 out of 10
    No answers on this topic
    Medium-sized Companies
    PingPlotter
    Score9 out of 10
    No answers on this topic
    Enterprises
    Nmap
    Score8.7 out of 10
    DX Spectrum
    Score7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SolarWinds ipMonitor (discontinued)Splunk IT Service Intelligence (ITSI)
    Likelihood to Recommend
    9.0
    (24 ratings)
    10.0
    (28 ratings)
    Likelihood to Renew
    8.2
    (1 ratings)
    8.2
    (2 ratings)
    Usability
    8.2
    (6 ratings)
    10.0
    (1 ratings)
    Support Rating
    8.8
    (7 ratings)
    8.9
    (2 ratings)
    User Testimonials
    SolarWinds ipMonitor (discontinued)Splunk IT Service Intelligence (ITSI)
    Likelihood to Recommend
    Discontinued Products
    SolarWinds ipMonitor is well suited in situation where customer do not wants to hold the responsibility of underlying monitoring infrastructure management such as Servers, Database, website and their high availability. And of course when you need Network, Servers, Services fault and performance monitoring. When you have specialized network monitoring requirement such as Configuration backup, netflow traffic analysis then this is not the right tool.
    Incentivized
    Read full review
    Cisco
    Splunk ITSI is a great tool (and toolbox) for combining together numerous and varied monitoring regimes to bring more holistic analysis and reduce alert fatigue. By leveraging the Splunk ITSI service and KPI modeling regime, ecosystem telemetry can be turned into a more reliable, clearer, high-level perspective on the current state of your components and services.
    Read full review
    Pros
    Discontinued Products
    • Both network devices and servers may be easily located on the network.
    • It notifies the user whenever any network device undergoes a change in status.
    • Powerful reporting capabilities that provide vital data about your network's devices (uptime, space, utilization of resources on your devices)
    Incentivized
    Read full review
    Cisco
    • Monitor hundreds of IT services by continuously tracking thousands of KPIs in a scalable way.
    • Quickly identify problem areas by a combination of default visualizations and ability to create custom dashboards.
    • Extremely configurable to effectively monitor nearly any KPI imaginable from Splunk.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • It is a very complete and versatile software, but its price can be somewhat high for small companies.
    • During the analysis of the collected data the process can be somewhat slow, so it takes more time than expected.
    • Its configuration process can be somewhat complex since it requires several configurations so having prior knowledge is helpful.
    Incentivized
    Read full review
    Cisco
    • ITSI really needs a robust splunk log ingestion infrastructure at its core
    • ITSI requires a great engineering team to build out the automated discovery and topology
    • Unless you use an API to build the topology, the view can quickly become static
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    I have very few pieces of software, that are specific to IT and IT services, that just work. Honestly, I don't need the support as it never breaks, but I believe in rewarding vendors that make valuable products
    Incentivized
    Read full review
    Cisco
    We have replaced our monitoring platform with Splunk & ITSI, and with the success, it's seen at our organization thus far we would be hard-pressed to pivot to another tool. Frankly, our business partners and application teams love Splunk & ITSI.
    Read full review
    Usability
    Discontinued Products
    SolarWinds ipMonitor is a perfectly decent network mapper and performance metric gatherer, but it is held back by the UI, which can be hard to navigate once you have more than a couple dozen assets in there. It is fairly priced, but it also sometimes takes a really long time before results come in.
    Incentivized
    Read full review
    Cisco
    Splunk IT Service Intelligence (ITSI) is a platform with extended functionality and provides various functionalities which can be utilized to improve the efficiency and accuracy in analyzing the data and detecting the attacks.
    Read full review
    Support Rating
    Discontinued Products
    Although I had not much support ticket with ipMonitor support team but I can share my overall experience with SolarWinds products and support team. I am working with SolarWinds support team since last 7 years and in last 2-3 years I have seen a significant improvement in knowledge documentation which is helping end users to troubleshoot problems by themselves. Apart from this SolarWinds phone call based support is very nice as tickets and emails might take some time but a direct phone call can get your job done quickly comparatively.
    Incentivized
    Read full review
    Cisco
    During POC, pre-planning, and implementation, we have had interactions with numerous folks at Splunk. Everyone from sales & engineering to markets analysts to specific IT component SMEs, and a small professional services engagement to get started. They have all been exceptionally helpful and go above and beyond the call of duty. They actively reach out to ensure success is being realized and find ways to help proactively, instead of having to simply open support cases with the vendor.
    Read full review
    Alternatives Considered
    Discontinued Products
    We were trying to evaluate different providers and ipMonitor suited us because we had on-prem and cloud instances and management decided to check the paid tool. The ipMonitor is a very responsive tool and it served the purpose well but as IT is evolving and needs are changing, we discontinued the ipMonitor and shifted to Zabbix due to the customization which was the need at the time.
    Incentivized
    Read full review
    Cisco
    Splunk has raised itself as a platform not just as a tool unlike other products in the market. If I talk about Moogsoft it also has similar capabilities but Splunk ITSI has more visibility and its GUI is making a different impact on the users. ServiceNow and Splunk are equally capable products however Splunk seems to have more tech-savvy people tools than ServiceNow.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • We currently use an outside service to monitor critical network nodes. We will do away with that service shortly.
    • We no longer have to wait to hear from our users if there is a network device down. We will be proactively alerted and we can begin to remediate immediately helping to limit downtime.
    • After initial setup and some tweaking, it requires little to no time to maintain.
    Incentivized
    Read full review
    Cisco
    • Splunk ITSI has reduced the number of alerts exposed to our Network Operations Center by 100x while increasing the context around outages.
    • Splunk ITSI has increased the accuracy of our incident detection by leveraging the Event Analytics system to weigh the behavior of the many characteristics of each component together instead of independently.
    • Splunk ITSI has reduced our incident MTTR (mean time to restore) by detecting issues faster, presenting them more clearly, and surfacing the salient details about the underlying issue.
    Read full review
    ScreenShots

    SolarWinds ipMonitor (discontinued) Screenshots

    Product screenshotProduct screenshotScreenshot of Easy to navigate GUI interfaceScreenshot of Remediation FunctionalityScreenshot of Network Discovery Wizard