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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Ironclad

    Score7.9 out of 10
    N/AIronclad, from the company of the same name in San Francisco, is designed to streamline every part of the contract process—so users can focus on legal work, not paperwork.N/A

    SugarSync

    Score3.6 out of 10
    N/ASugarSync is a cloud storage and backup solution designed for small businesses.

    $7.50

    per month

    Pricing
    IroncladSugarSync
    Editions & Modules
    No answers on this topic
    100 GB
    $7.49
    per month
    250 GB
    $9.99
    per month
    500 GB
    $18.95
    per month
    Offerings
    Pricing Offerings
    IroncladSugarSync
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    IroncladSugarSync
    Considered Both Products
    Ironclad
    No answer on this topic
    Ziff Davis Inc
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    IroncladSugarSync
    Contract Authoring
    Comparison of Contract Authoring features of Ironclad and SugarSync
    Feature
    Ironclad
    6.7
    5 Ratings
    20% below category average
    SugarSync
    -
    Ratings
    Contract creation9.04 Ratings00 Ratings
    Contract templates9.35 Ratings00 Ratings
    Clause library/saved fields3.94 Ratings00 Ratings
    Guided logic4.63 Ratings00 Ratings
    Contract Collaboration
    Comparison of Contract Collaboration features of Ironclad and SugarSync
    Feature
    Ironclad
    7.1
    5 Ratings
    14% below category average
    SugarSync
    -
    Ratings
    Contract sharing7.85 Ratings00 Ratings
    Contract editing6.45 Ratings00 Ratings
    Collaborating on contracts7.85 Ratings00 Ratings
    MS Word plug-in6.44 Ratings00 Ratings
    Approval process7.15 Ratings00 Ratings
    Interdepartmental workflows7.15 Ratings00 Ratings
    Contract Monitoring
    Comparison of Contract Monitoring features of Ironclad and SugarSync
    Feature
    Ironclad
    5.2
    5 Ratings
    45% below category average
    SugarSync
    -
    Ratings
    Contract database6.04 Ratings00 Ratings
    Contract search7.05 Ratings00 Ratings
    Contract milestone reminders & alerts3.24 Ratings00 Ratings
    Custom contract reports5.04 Ratings00 Ratings
    Tracking contract status4.34 Ratings00 Ratings
    Compliance check3.93 Ratings00 Ratings
    Contract Management
    Comparison of Contract Management features of Ironclad and SugarSync
    Feature
    Ironclad
    7.8
    2 Ratings
    5% below category average
    SugarSync
    -
    Ratings
    Contract Storage9.32 Ratings00 Ratings
    Advanced Search and Filtering7.72 Ratings00 Ratings
    Customizable Contract Templates8.02 Ratings00 Ratings
    Workflow Acceleration8.62 Ratings00 Ratings
    E-Signatures9.32 Ratings00 Ratings
    Reminders and Alerts6.22 Ratings00 Ratings
    Analytics and Reporting6.22 Ratings00 Ratings
    Integration with other Systems7.22 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Ironclad and SugarSync
    Feature
    Ironclad
    -
    Ratings
    SugarSync
    9.4
    8 Ratings
    11% above category average
    Versioning00 Ratings8.06 Ratings
    Video files00 Ratings9.05 Ratings
    Audio files00 Ratings10.05 Ratings
    Document collaboration00 Ratings10.07 Ratings
    Access control00 Ratings10.08 Ratings
    File search00 Ratings9.08 Ratings
    Device sync00 Ratings10.08 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of Ironclad and SugarSync
    Feature
    Ironclad
    -
    Ratings
    SugarSync
    9.7
    8 Ratings
    11% above category average
    User and role management00 Ratings10.07 Ratings
    File organization00 Ratings9.08 Ratings
    Device management00 Ratings10.08 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of Ironclad and SugarSync
    Feature
    Ironclad
    -
    Ratings
    SugarSync
    10.0
    8 Ratings
    14% above category average
    Performance00 Ratings10.08 Ratings
    Reliability00 Ratings10.08 Ratings
    Storage Reports00 Ratings10.06 Ratings
    Best Alternatives
    IroncladSugarSync
    Small Businesses
    DocuSign CLM
    Score8.2 out of 10
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    Medium-sized Companies
    Conga CLM
    Score8.8 out of 10
    Apple iCloud
    Score8.4 out of 10
    Enterprises
    Conga CLM
    Score8.8 out of 10
    ownCloud
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IroncladSugarSync
    Likelihood to Recommend
    8.0
    (5 ratings)
    10.0
    (10 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (3 ratings)
    Usability
    7.3
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (3 ratings)
    10.0
    (1 ratings)
    User Testimonials
    IroncladSugarSync
    Likelihood to Recommend
    Ironclad
    I think it worked realllly well at my previous company where we used it for a very simple form that just required one simple signature from both sides- this was a form used to record custom pricing/discounts for a product that typically was not discounted. In my current role, there are many more required fields on the form/contract, and can be multiple levels of approvals on one side, and then possibly multiple levels of approvals/signatures on the other side. I've never used another solution in the exact same way (like DocuSign) to be able to compare experiences, but on Ironclad, understanding where I am in the completion process can be confusing. Within the app, I wish it was more of just a checklist or schedule of what needs to happen, but it's not written out that clearly. Lastly, there is something wrong with our notifications (I'm not sure if this is specific to my company's settings)- I frequently get 'contract completed' or 'contract signed' email notifications even if that hasn't occurred. They seem to correlate with updating the form or refreshing the sync from SFDC.
    Read full review
    Ziff Davis Inc
    When doing daily jobs, if you’re sharing large files, I think Dropbox works a lot better but if you have a system where you’re working within that system and you want to be able to work with that system and have certain folders that you have access to all the time then SugarSync might be just the ticket.
    Incentivized
    Read full review
    Pros
    Ironclad
    • Keep track of legal documents versions
    • Approve legal workflows
    • Forward email threads to the legal workflow
    Incentivized
    Read full review
    Ziff Davis Inc
    • Sync files in any folder - rather than forcing you to store them in a certain place (Although this can be confusing too)
    • Works in the background - although this is true for all
    • You can share with others - including those who do not use SugarSync
    Incentivized
    Read full review
    Cons
    Ironclad
    • Contract link feature in the case of amendment/addendum.
    • Auto document retention feature (expiration and deletion).
    Incentivized
    Read full review
    Ziff Davis Inc
    • Can only think of one thing. I have helped others to get going with SugarSync and they if they have problems it is understanding the cloud.... So maybe (if it dosen't exist already) I would like to have a animation of the proces with "flying" folders between desktops, clouds etc. Otherwise SugarSync is just great.
    Incentivized
    Read full review
    Likelihood to Renew
    Ironclad
    No answers on this topic
    Ziff Davis Inc
    1. Freemium model is the ideal marketing for an app like this. 2. Now their sync methods with Android are worse
    Read full review
    Usability
    Ironclad
    Ironclad is the best tool I have used to date, to manage workflow and tickets. It was very easy to use and navigate from the very first time I used it. My time is very valuable and I don't have time to sit in training sessions, simply to use a new product. I'm happy to say that I was never formally trained on Ironclad as it simply wasn't necessary.
    Incentivized
    Read full review
    Ziff Davis Inc
    No answers on this topic
    Support Rating
    Ironclad
    I haven't used the support services for IronClad, but I understand from our legal team, the support is very good, they have replied and provide solutions quickly and effectively. I have used the documentation and support pages which are very complete and which have been updated given the user interface updates.
    Incentivized
    Read full review
    Ziff Davis Inc
    Customer service is amazing, they are always fast to respond and very helpful.
    Incentivized
    Read full review
    Alternatives Considered
    Ironclad
    Miles ahead of LinkSquares
    Incentivized
    Read full review
    Ziff Davis Inc
    SugarSync, like all solutions, has its place in the data storage stack within a company. The main reason SugarSync is better than the other solutions is that it enables me to leave my hard drive organized and keep my existing file trees. I don't have to constantly move or copy files to a specific folder if I want them backed up.
    Incentivized
    Read full review
    Return on Investment
    Ironclad
    • At Gusto, where we operated on no contracts for many years, Ironclad allowed us to create a very simple process for getting approval for, and keeping records of, customized pricing on our new, high-end plan.
    • Wasn't part of the buying committee, but in my current role it's been heavily utilized externally for customer contracts, but also internally for employee agreements.
    • I don't have any actual numbers, and don't have a way to compare it to any prior e-signature setup.
    Read full review
    Ziff Davis Inc
    • There were some opensource alternatives but we wanted something with better support which SugarSync offers.
    • We achieved faster project collaboration with SugarSync.
    Incentivized
    Read full review
    ScreenShots