iTouchVision Customer Service Solution vs. Zoho CRM
iTouchVision Customer Service Solution vs. Zoho CRM
Product | Rating | Most Used By | Product Summary | Starting Price |
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iTouchVision Customer Service Solution | N/A | iTouchVision aims to offer a hub to manage all customer interactions and their communication calls coming from different mediums. According to the vendor, the product offers end-to-end customer management with simplified capabilities to store, record, analyse and search information. Capabilities include: Centralised platform for communication Email management & integration Data analysis with analytics Detailed information for… | N/A | |
Zoho CRM | N/A | Zoho CRM is a simple, very low-cost CRM option for the smaller end of the SMB segment. The product has several useful integrations with other products, including QuickBooks, and Google Apps and Google Docs. The product also has an integrated project management module. | $14 per month |
iTouchVision Customer Service Solution | Zoho CRM | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | Optional | $14 /user/month | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
iTouchVision Customer Service Solution | Zoho CRM | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Sales Force Automation |
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Customer Service & Support |
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Marketing Automation |
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CRM Project Management |
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CRM Reporting & Analytics |
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Customization |
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Security |
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Social CRM |
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Integrations with 3rd-party Software |
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Platform |
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iTouchVision Customer Service Solution | Zoho CRM | |
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Small Businesses | Salesmate Score 9.8 out of 10 | Salesmate Score 9.8 out of 10 |
Medium-sized Companies | Creatio Score 9.1 out of 10 | Creatio Score 9.1 out of 10 |
Enterprises | Creatio Score 9.1 out of 10 | Creatio Score 9.1 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
iTouchVision Customer Service Solution | Zoho CRM | |
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Likelihood to Recommend | - (0 ratings) | 8.3 (298 ratings) |
Likelihood to Renew | - (0 ratings) | 3.3 (33 ratings) |
Usability | - (0 ratings) | 8.3 (168 ratings) |
Availability | - (0 ratings) | 9.0 (2 ratings) |
Performance | - (0 ratings) | 9.0 (2 ratings) |
Support Rating | - (0 ratings) | 4.8 (65 ratings) |
In-Person Training | - (0 ratings) | 8.0 (1 ratings) |
Online Training | - (0 ratings) | 9.1 (5 ratings) |
Implementation Rating | - (0 ratings) | 7.2 (10 ratings) |
Configurability | - (0 ratings) | 8.1 (110 ratings) |
Contract Terms and Pricing Model | - (0 ratings) | 9.5 (21 ratings) |
Ease of integration | - (0 ratings) | 7.2 (2 ratings) |
Product Scalability | - (0 ratings) | 10.0 (1 ratings) |
Professional Services | - (0 ratings) | 8.3 (7 ratings) |
Vendor post-sale | - (0 ratings) | 9.6 (2 ratings) |
Vendor pre-sale | - (0 ratings) | 9.2 (2 ratings) |
iTouchVision Customer Service Solution | Zoho CRM | |
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Likelihood to Recommend | iTouchVision No answers on this topic | Zoho |
Pros | iTouchVision No answers on this topic | Zoho |
Cons | iTouchVision No answers on this topic | Zoho |
Likelihood to Renew | iTouchVision No answers on this topic | Zoho |
Usability | iTouchVision No answers on this topic | Zoho |
Support Rating | iTouchVision No answers on this topic | Zoho |
In-Person Training | iTouchVision No answers on this topic | Zoho |
Online Training | iTouchVision No answers on this topic | Zoho |
Implementation Rating | iTouchVision No answers on this topic | Zoho |
Alternatives Considered | iTouchVision No answers on this topic | Zoho |
Contract Terms and Pricing Model | iTouchVision No answers on this topic | Zoho |
Professional Services | iTouchVision No answers on this topic | Zoho |
Return on Investment | iTouchVision No answers on this topic | Zoho |
ScreenShots | iTouchVision Customer Service Solution Screenshots | Zoho CRM Screenshots |