Best CRM for great database mangement features with amazing sales tools
November 04, 2024

Best CRM for great database mangement features with amazing sales tools

Subhash Sharma | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Professional

Overall Satisfaction with Zoho CRM

I've had an extremely incredible in general involvement utilizing Zoho CRM. By and by, I wouldn't collaborate with anyone else right presently. Indeed for individuals who are not commonplace with CRM frameworks, its user-friendly plan makes it very simple to utilize. For some a long time presently, we have been utilizing Zoho CRM, and it has been basic to the operation of our company. With information at my fingertips when required, it taken care of my information and made my whole organization sensible. But as I looked around and need to know the stage way better. All in all, I venerate this CRM.

Pros

  • I appreciate that Zoho One offers a wide extend of computer program items which will be utilized in put of numerous of the ones I was already paying for.
  • Slack and Google Cloud have been associated with the CRM to encourage detailing and collaboration.
  • Certain modules offer a degree of customization that's accommodating for altering the framework to different trade prerequisites.
  • Self-reflection and monitoring others execution are too advantageous.
  • You'll be able handle client bolster and planned client administration utilizing Zoho CRM.

Cons

  • In comparison to other alternatives, Zoho CRM is very expensive.
  • What I do not like around Zoho CRM is that it has slowdowns and can be a small complicated for amateur clients.
  • Interfacing with the client benefit staff may be a hot choice.
  • To begin with of all, it's basic to utilize and versatile to your needs and items.
  • Zoho incorporates a great leads framework that's clear to utilize and very straightforward.
  • We are able precisely customize the program to meet our company demands thanks to the customization choices.
  • It is unimaginably user-friendly and basic to adjust to our favored workflows.
  • Indeed in case you're not exceptionally commonplace with CRMs, it is basic to customize and explore the information.
We required a full-featured corporate working tool, and Hubspot wasn't the most excellent alternative. We were guaranteed that Zoho CRM may fill up the holes in our earlier framework. Furthermore, Zoho is fantastically cost-effective for indeed the most minor endeavors, giving everything they need. All things considered, Zoho CRM has upgraded our client intelligent and assisted our operations.

Do you think Zoho CRM delivers good value for the price?

Yes

Are you happy with Zoho CRM's feature set?

Yes

Did Zoho CRM live up to sales and marketing promises?

Yes

Did implementation of Zoho CRM go as expected?

Yes

Would you buy Zoho CRM again?

Yes

Interfacing with our target clients at the correct minute is crucial in today's society. Another valuable include is its capacity to coordinated with other programs. It helps me in keeping track of the every day work emails I send to my colleagues or get. Zoho CRM makes it straightforward to consequence or send out information agreeing to our needs. Zoho makes a difference keep in mind individuals by means of e-mail and pop-ups, which dispenses with the issue of overlooking follow-ups and reminders. This not as it were helps within the organization of this incredible instrument but moreover within the execution of data.

Zoho CRM Feature Ratings

9.1
Customer data management / contact management
9
Workflow management
8
Territory management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
9
Contract management
10
Quote & order management
8
Interaction tracking
9
Channel / partner relationship management
9
9.0
Case management
9
Call center management
10
Help desk management
8
9.5
Lead management
10
Email marketing
9
8.7
Task management
9
Billing and invoicing management
8
Reporting
9
10.0
Forecasting
10
Pipeline visualization
10
Customizable reports
10
9.0
Custom fields
9
Custom objects
8
Scripting environment
10
API for custom integration
9
9.0
Role-based user permissions
10
Single sign-on capability
8
9.5
Social data
9
Social engagement
10
9.5
Marketing automation
9
Compensation management
10
10.0
Mobile access
10

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