Zoho CRM Will Turn You Into A Sales Pro
January 27, 2022

Zoho CRM Will Turn You Into A Sales Pro

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Overall Satisfaction with Zoho CRM

Zoho CRM is used within the sales department of my organization. I use Zoho to assist with tracking my projects and status updates regarding each client and closings. This software helps my department create lasting relationships with customers and also boost our overall productivity levels. We have seen a lot of success from using this software and I highly recommend it.
  • Assists with analyzing data to provide predictions and trends.
  • Provides real time notifications on accounts.
  • Provides workflow automation which cuts down on entering data into the system.
  • Would like to see additional analytical tools.
  • More updates to keep info secure and up-to-date could be helpful.
  • Faster sync time when transferring leads would be beneficial.
  • Able to increase the process of transferring leads into customers
  • Highly informative reporting provides me with more credibility when presenting
  • Up to date tracking on leads being contacted allows us to better assist customers
I give Zoho CRM a perfect 10 because this is a wonderful software product. Again, I highly recommend this for anyone in the sales industry. If you want to be on the cutting edge, this is your ticket right here. This software will help increase productivity and increase your sales to help meet your quotas.

Do you think Zoho CRM delivers good value for the price?

Yes

Are you happy with Zoho CRM's feature set?

Yes

Did Zoho CRM live up to sales and marketing promises?

Yes

Did implementation of Zoho CRM go as expected?

Yes

Would you buy Zoho CRM again?

Yes

Zoho CRM's overall usability is great! It is a very user-friendly platform that is extremely easy to navigate. I use this software on a daily basis and the more you use it, the more you learn. The tools are easy to track and I'm able to view all my sales info in one system.
Zoho CRM has a very helpful support team that is always ready to assist. Their professional services are great. I have always had a pleasant and positive experience. The entire system is easy to implement and their services are always readily available if any issues were to arise along the way.
I think Zoho CRM is priced at a reasonable amount. Simply put, you get what you pay for and Zoho does not disappoint. My organization is comfortable with what we pay and pleased with continually renewing the software. The billing frequency is just right. There are no complaints on our end.
I would recommend Zoho CRM to any sales person. This software has always provided me and my department with a positive experience. Who doesn't enjoy increased productivity? Zoho takes care of the data input process which allows me more time to tend to clients throughout the sales process. I particularly enjoy how user-friendly the platform is. It is very easy to navigate.

Zoho CRM Feature Ratings

Customer data management / contact management
10
Workflow management
10
Territory management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Contract management
10
Quote & order management
10
Interaction tracking
10
Channel / partner relationship management
10
Case management
10
Call center management
10
Help desk management
10
Lead management
10
Email marketing
10
Task management
10
Billing and invoicing management
10
Reporting
10
Forecasting
10
Pipeline visualization
10
Customizable reports
10
Custom fields
10
Custom objects
10
Scripting environment
10
API for custom integration
10
Role-based user permissions
10
Single sign-on capability
10
Social data
10
Social engagement
10
Marketing automation
10
Compensation management
10
Mobile access
10