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Ivanti Autonomous Endpoint Management vs. Remote Desktop Services

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Ivanti Autonomous Endpoint Management

    Score7.4 out of 10
    N/AIvanti Autonomous Endpoint Management (AEM) is an enterprise endpoint-operations solution built on the Ivanti Neurons platform. It combines unified endpoint management (UEM)—centralized management of desktops, mobile devices, and other endpoints—with digital employee experience monitoring, asset discovery, security controls, and automated remediation. Ivanti positions AEM as a broader solution layer that brings UEM, digital employee experience, and security capabilities together rather than as a…N/A

    Remote Desktop Services

    Score7.7 out of 10
    N/ARemote Desktop Services from Microsoft is virtual desktop and remote user session technology.N/A
    Pricing
    Ivanti Autonomous Endpoint ManagementRemote Desktop Services
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Ivanti Autonomous Endpoint ManagementRemote Desktop Services
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Ivanti Autonomous Endpoint ManagementRemote Desktop Services
    Considered Both Products
    Ivanti
    No answer on this topic
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    83%
    Would buy again
    29 Answers
    100%
    Would buy again
    8 Answers
    Delivers good value for the price
    91%
    Delivers good value for the price
    30 Answers
    100%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    83%
    Happy with the feature set
    29 Answers
    88%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    81%
    Lived up to sales and marketing promises
    22 Answers
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    79%
    Implementation went as expected
    23 Answers
    88%
    Implementation went as expected
    7 Answers
    Features
    Ivanti Autonomous Endpoint ManagementRemote Desktop Services
    Remote Administration
    Comparison of Remote Administration features of Ivanti Autonomous Endpoint Management and Remote Desktop Services
    Feature
    Ivanti Autonomous Endpoint Management
    -
    Ratings
    Remote Desktop Services
    4.6
    5 Ratings
    53% below category average
    Screen sharing00 Ratings8.25 Ratings
    File transfer00 Ratings4.65 Ratings
    Instant message00 Ratings1.01 Ratings
    Secure remote access with Smart Card authentication00 Ratings6.02 Ratings
    Access to sleeping/powered-off computers00 Ratings1.12 Ratings
    Over-the-Internet remote session00 Ratings6.75 Ratings
    Initiate remote control from mobile00 Ratings3.64 Ratings
    Remote management of servers & workstations00 Ratings8.24 Ratings
    Remote Active Directory® management00 Ratings8.54 Ratings
    Centralized management dashboard00 Ratings2.23 Ratings
    Session record00 Ratings2.23 Ratings
    Monitoring and Alerts00 Ratings3.13 Ratings
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    User Ratings
    Ivanti Autonomous Endpoint ManagementRemote Desktop Services
    Likelihood to Recommend
    6.9
    (112 ratings)
    7.8
    (20 ratings)
    Likelihood to Renew
    8.0
    (19 ratings)
    6.0
    (1 ratings)
    Usability
    7.0
    (19 ratings)
    8.3
    (5 ratings)
    Performance
    -
    (0 ratings)
    5.0
    (1 ratings)
    Support Rating
    9.9
    (10 ratings)
    3.0
    (1 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    5.0
    (1 ratings)
    User Testimonials
    Ivanti Autonomous Endpoint ManagementRemote Desktop Services
    Likelihood to Recommend
    Ivanti
    I think that Ivanti Autonomous Endpoint Management can be well suited to most scenarios for patch management. The different options with Ring Deployments allow for rolling out patches in any number of circumstances. Typical monthly, weekly, daily, zero day response, etc. There is some lack of control over how to wrap up a deployment. What I mean is that in a scenario where we need extremely controlled rollouts, some of the features do not align well. For our organization, we would ideally evaluate patches that come out each Patch Tuesday. Select those patches for deployment, deploy those to our test servers over 3 days, wait 2 days, then deploy to production for 3 days. While we have plenty of control over the initial deployment, we have no clean way to say "after these 3 days, no longer deploy the patch". In our specific scenario, we sacrifice process to align with the tool's capabilities.
    Incentivized
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    Microsoft
    This is well-suited if you need to log in to a remote machine on occasion to make updates or change configurations. It is also good for a production environment or for environments where people need to log in to use common applications, so you don't need to install the application on each individual client.
    Incentivized
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    Pros
    Ivanti
    • Ivanti Autonomous Endpoint Management is light weight and easy to install
    • Ivanti Autonomous Endpoint Management allows the user to defer a required restart. Allowing them to restart their machine at a time that's more convenient for them.
    • Comparatively, Ivanti Autonomous Endpoint Management is a budget friendly solution.
    Incentivized
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    Microsoft
    • When you connect with RDS, everything looks and feels (and is) exactly like you're sitting at that desktop. This is great for us and for users.
    • You can sign in with RDS and the desktop will be the same as when you left it (if you choose to set it up that way).
    • Although they take some setup, RemoteApps are a very handy way to let users access a program without requiring them to actually connect to a remote desktop on the server.
    Incentivized
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    Cons
    Ivanti
    • MDM has fallen a bit flat, however, with the recent acquisition of MobileIron I believe this will change but as of now there is some of this still built into the product
    • The antivirus portion of the product hasn't had much love and could use a bump. It is not bad at all but I would like to see it hit that next level.
    • Data Analytics is the most powerful tool inside this platform but it is so hard for people to figure it out that it often goes unused. It needs a good redesign.
    • API could use some work.
    Read full review
    Microsoft
    • Remote Desktop Services currently does not support multiple monitors on the terminal server. Unlike other applications such as Teamviewer, there's no feature to toggle between multiple screens even if they were connected to the terminal server.
    • Remote Desktop Services should provide an option to scale up or down the screen size after a connection is established. Currently you can only adjust the screen size prior to a connection is established. So you'll have to take a best guess at what display screen resolution will fit best on your screen.
    • Remote Desktop Services should offer some kind of menu to send special key strokes like Ctrl+Alt+Del to the terminal server. Currently the substitute for that particular combination is Ctrl+Alt+End. But I have yet to discover a replacement for other combination keystrokes such as Alt+PrintScrn.
    Incentivized
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    Likelihood to Renew
    Ivanti
    MobileIron is a constantly evolving platform that stays current with industry trends. iOS updates? No problem, they're supported almost immediately after a new iOS version comes out. If you are a Core (on-prem) customer there is ample support and assistance to migrate to the Cloud version of MobileIron (although I've yet to convince my department head to approve the request). The platform is very robust and extremely configurable. Management roles can be delegated effectively to other staff without compromising security. These in alone are important, but even more important is the company itself - they are great to work with, from support to sales. We have never had a situation where MobileIron left us on our own, and many times support has gone way beyond what is simply required in order to educate us or extend the usefulness of the product
    Incentivized
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    Microsoft
    No answers on this topic
    Usability
    Ivanti
    It's relatively straightforward as far as using it. We can create roles in it and have some of our junior engineers still do the patching. Also, creating rules and exclusions, once shown, can be done by most of our engineers. We also like the interface on the home page that shows the current progress of our patch deployments
    Incentivized
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    Microsoft
    The initial setup for Remote Desktop Services is complex, and licensing is costly. Each user connects to their virtual desktop hosted by a single server or group of servers, so a change or issue with servers quickly impacts every single user at the same time. Aside from that, users appreciate seeing their same personal desktop from any device or geographical location.
    Incentivized
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    Performance
    Ivanti
    No answers on this topic
    Microsoft
    There are some third party tools available that allow you to manage multiple connections.
    Incentivized
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    Support Rating
    Ivanti
    TRM\TAM support has been generally very good. Getting reported bug fixes, design changes, UX problems resolved has been a pain. It is often difficult to get problems escalated beyond the TRM\TAM level. Support is fantastic when you can get it, getting it can often require more work than it should, and that is probably our biggest issue.
    Read full review
    Microsoft
    As with any Microsoft Server product, support for Remote Desktop Services requires a paid support package. These are license-based and very costly, on top of the already costly product licensing. Microsoft's licensing is complicated to begin with, so setting up licensing alone essentially requires a licensing expert's counsel. There is community documentation and support available on Microsoft websites, as well as community websites.
    Incentivized
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    Online Training
    Ivanti
    It is online based, after learning content you can take a test and if you don't pass you get two other chances to pass. Once you pass the test you can print out your certification or save it
    Incentivized
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    Microsoft
    No answers on this topic
    Implementation Rating
    Ivanti
    None, implementation went great
    Incentivized
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    Microsoft
    No answers on this topic
    Alternatives Considered
    Ivanti
    Better in most all categories. On-prem was not an issue for my organization. MS SCCM was lacking features. Airwatch required increasing tiers of service in order to match [Ivanti Unified Endpoint Manager (formerly LANDESK Management Suite)] features, and lacked the robust inventory data we needed. Meraki was very simple to use, but did not meet our needs. I would say that most Airwatch customers aren't using all the features they are paying for, and could save lots of money by using Meraki instead.
    Read full review
    Microsoft
    We selected Remote Desktop Services based upon price alone. Other solutions on the market are significantly more expensive, but if your company can foot the bill you should seriously consider products that have been on the market for longer. The lack of an ability to easily upgrade farm servers has been a challenge for us - although it is still faster than updating an application on 2000+ machines. The lack of a centralized management console in 2008 R2 is also challenging, but you get by with the tools available to you. If you don't have the money to spend on Citrix or VMWare Horizon, Remote Desktop Services is a decent replacement.
    Incentivized
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    Return on Investment
    Ivanti
    • The installation of MobileIron was for security compliance so we could containerize email on BYOD devices and also control who got email on company phones (to prevent hourly workers from working on emails after hours). MobileIron met this need nicely.
    • MobileIron allowed us to utilize device certificates to prevent unauthorized devices from joining wireless networks in our company.
    • MobileIron allows our sales staff to get emails on the road and many users rely on the functionality and ease of the phone for general mail communication.
    Incentivized
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    Microsoft
    • Allowed remote users access from home
    • Shared file access for multipolar users from a centralized location
    • Cost to add additional users when maxed out
    • Purchase multiple licenses for programs to run in virtual machines. Or unable to run on a virtual machine
    Incentivized
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    ScreenShots

    Ivanti Autonomous Endpoint Management Screenshots

    Screenshot of Asset VisibilityScreenshot of Autonomous PatchScreenshot of Predictive RemediationScreenshot of Digital Employee Experience ManagementScreenshot of Self Healing