Jackrabbit Class vs. Mindbody

Jackrabbit Class

Jackrabbit Class

2 Reviews and Ratings

Mindbody

Mindbody

86 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Jackrabbit Class	Score 6.1 out of 10	N/A	Jackrabbit is a class management software for gymnastics, dance, swim, cheer, music and care, from Jackrabbit Technologies headquartered in Huntersville, North Carolina. Worldwide Jackrabbit has served more than 12,000 schools, and boast over 5000 customers in 25 countries.	$49 per month
Mindbody	Score 7.8 out of 10	N/A	Mindbody is business management software for gyms and spas, as well as fitness and yoga studios built around appointment scheduling and online bookings and calendaring, from the company of the same name in San Luis Obispo, California. Notably, the platform also contains marketing automation to maintain club member engagement, and enrollment.	$129 per month

Pricing

Jackrabbit Class

Mindbody

Editions & Modules

0-100 Students: $49
per month
101-250 Students: $89
per month
251-500 Students: $129
per month
510-1,00 Students: $169
per month

Starter: $129
per month
Accelerate: $259
per month
Ultimate: $399
per month
Ultimate Plus: $599
per month

Offerings

Pricing Offerings
Jackrabbit Class	Mindbody
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	Jackrabbit Class	Mindbody
Considered Both Products	Jackrabbit Class No answer on this topic	Mindbody Verified User Anonymous Chose Mindbody Practice Mate by Office Ally, Jane and Eclipse Incentivized Helpful? Verified User Anonymous Chose Mindbody I like that Mindbody ties together the scheduling and billing. It's nice that in order to checkout they have to have something available. This helped with making sure people had actually paid us before letting them leave our clinic. It was also nice to have the locations all in … Incentivized Helpful? Carla Schneckenburger Membership/Operations Director Chose Mindbody We used Twin Oaks prior to any cloud updates. However, the Twin Oaks reporting was exceptional. I always said if Twin Oaks and Mindbody had a baby it would be the perfect program. Incentivized Helpful? Verified User Anonymous Chose Mindbody I used to use square for payment processing and patient account info and calendar for my schedule. Incentivized Helpful? Alexander Wallace Owner Chose Mindbody Vagaro customer service actually answers your questions and is responsive. They're 1/3 of the price. It's a decent enough app and can do most things. I thought Mindbody would have the capability I need but in reality, it does not. They sold diamonds but delivered vapor. Now … Incentivized Helpful? Theresa Tucci Business Owner Chose Mindbody I have wellness living for my other business. The customer service is so so much better! They actually take requests and do them. With Mindbody I call it the Mindbody abyss - you send in a service request or suggestion and you NEVER hear back. Not once in 6 years. That is why … Incentivized Helpful? Jamaal Dickerson Certified Personal Trainer Chose Mindbody I have not used any other software that is similar. Incentivized Helpful? Verified User Anonymous Chose Mindbody Used ClubReady as an employee years ago. Seemed to have a lot more bugs than Mindbody. Mindbody has the ability to modify things however we need. Incentivized Helpful? Verified User Anonymous Chose Mindbody You'd be hard-pressed to find a product that can stand up to Mindbody, that being said, DrChrono does it better for charting, and once Jane App releases more features, they will have Mindbody beat when it comes to the price point. Incentivized Helpful? Stefania Maiale Yoga Instructor and Studio Owner Chose Mindbody Mindbody is better all the way around. It has live customer support, a dominant market share, and its easier to use than other software. Incentivized Helpful? SD Sandi Dekker FOUNDER Chose Mindbody We are currently in the process of evaluating other products. Incentivized Helpful? Verified User Anonymous Chose Mindbody I have used various systems specifically created and developed for the fitness centers involved. It's apples and oranges; these systems were developed around precisely what that company needed. So was superior for specifics. However, the overall visibility amongst the … Incentivized Helpful? KD Kari Doherty owner Chose Mindbody We dabbled in using another client management system briefly when we first started our business. It doesn't stack up next Mindbody. Currently, Mindbody is the only company we know of that offers twenty-four, seven tech support. They also provide many opportunities for … Incentivized Helpful? SM Samantha Martin Owner Chose Mindbody There's no comparison. I was with WellnessLiving for 12 long miserable months. Their reporting was inaccurate and their customer service department was not at all helpful in fixing any of the issues. Incentivized Helpful? LM Lori May Executive Director Chose Mindbody When we made the conversion, Jonas was absolutely not doing a great job keeping up with the evolving market, and we needed software that could. Because I still get Jonas updates, I can see that they have turned a page and are now doing much better with software development to … Incentivized Helpful? Evan Laird Partner \| Digital Marketing Consultant Chose Mindbody There are no specific ones I've used for class booking and membership inside of the gym other than Mindbody. Equinox has its own app, which is very similar. Not better or worse, but it can obviously only be used inside of an Equinox gym. I believe Mindbody is an excellent app … Incentivized Helpful? Verified User Anonymous Chose Mindbody I have not tried other scheduling software for this. Incentivized Helpful? Verified User Anonymous Chose Mindbody Mindbody is really the only system of its kind that is widely used by fitness and yoga studios. Its app is the industry standard for looking up and signing up for classes, so most students rely on it exclusively. If there were another viable alternative it would have to promise … Incentivized Helpful? Andre Yeu Business Partner Chose Mindbody Glofox and other newer startups have a more consistent user interface designed from scratch, but Mindbody has a deeper featureset, and more integration partners. Incentivized Helpful? Kathleen Baker Yoga studio owner/manager and instructor Chose Mindbody Schedulicity is better suited for scheduling appointments and not as useful for tracking class attendance and payments. Incentivized Helpful? Katie Little - Krieger Owner Chose Mindbody We used Appointments Plus before Mindbody and will be moving the chiropractic end to ChiroTouch for 2018 Incentivized Helpful? Verified User Anonymous Chose Mindbody I have not seen any other products that stack up against Mindbody. I think they are growing at an exponential rate and are untouched with what they have developed their premium product into. I think at this point the only reason a company would choose to use another product is … Incentivized Helpful? KC Kylie Crandall Operations and General Manager Chose Mindbody MBO is more user friendly than netsuite Incentivized Helpful? Kiana Garner Business Affairs Coordinator Chose Mindbody I've only used Mindbody to book fitness classes. I don't know of any similar products. Incentivized Helpful?

Best Alternatives
	Jackrabbit Class	Mindbody
Small Businesses	Kajabi Score 8.3 out of 10	Kajabi Score 8.3 out of 10
Medium-sized Companies	No answers on this topic	No answers on this topic
Enterprises	No answers on this topic	No answers on this topic
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Jackrabbit Class	Mindbody
Likelihood to Recommend	- (0 ratings)	7.6 (0 ratings)
Usability	- (0 ratings)	7.0 (0 ratings)
Availability	- (0 ratings)	1.0 (0 ratings)
Performance	- (0 ratings)	1.0 (0 ratings)
Support Rating	- (0 ratings)	7.8 (0 ratings)
Product Scalability	- (0 ratings)	1.0 (0 ratings)

User Testimonials
	Jackrabbit Class	Mindbody
Likelihood to Recommend	No answers on this topic	Mindbody excels in areas that rely on the "bread and butter" of its design: scheduling, member management, and payment processing. Overall as a fitness center management solution, Mindbody is by far the best product we have used and they have evolved their capabilities in good alignment with our needs as well. Incentivized BS Ben Sorcic Operations Manager Read full review
Pros	No answers on this topic	Mindbody has a plethora of capabilities that range from something as simple as check in to more complex as reports. All in one spot. Mindbody has an over-the-phone support time and major of their team members are well versed and educated. Mindbody allows for you to cooperate with both your clients and your staffs needs. Incentivized Verified User Anonymous Read full review
Cons	No answers on this topic	Some processes are not initially intuitive and take some training to learn. The price could be a little lower to help small business owners succeed. Some sort of alert when a client creates a profile and already has one. A way to view which clients haven't signed a waiver when logged into the staff computer. Incentivized SM Samantha Martin Owner Read full review
Usability	No answers on this topic	Settings are often buried, user interface rules vary depending on whether it's a newer feature or an older one. From daily usage, people learn how it works and get used to it, but it's not something someone could just pick up without any training or hand-holding. Incentivized Andre Yeu Business Partner Read full review
Reliability and Availability	No answers on this topic	Constant errors and TERRIBLE PRODUCT support Verified User Anonymous Read full review
Performance	No answers on this topic	Fails at everything form availability to reliability. Verified User Anonymous Read full review
Support Rating	No answers on this topic	Mindbody support takes forever to get back to you via email in my experience. The process is not as simple as it was back when they had the chat feature. I really wish they would bring that back! Most items are normally some weird glitch that they can fix in minutes but you have to wait days now. Incentivized Carla Schneckenburger Membership/Operations Director Read full review
Alternatives Considered	No answers on this topic	Mindbody is really the only system of its kind that is widely used by fitness and yoga studios. Its app is the industry standard for looking up and signing up for classes, so most students rely on it exclusively. If there were another viable alternative it would have to promise more ease of use and intuitive backend. Incentivized Verified User Anonymous Read full review
Scalability	No answers on this topic	Constant errors and ZERO support from the company. Verified User Anonymous Read full review
Return on Investment	No answers on this topic	Working with the Mindbody software has been a very positive experience overall. i have only had a few problems arise but was able to get those squared away by taking with my boss. Mindbody keeps me positive about wanting to come in to work because I do not have to spend time scheduling and taking in payments. I just get to come in and teach my class which is what I really love to do and after a few clicks on my app it does the rest for me. The only negative impact Mindbody has had on me is that I have to carry my laptop computer around with me to classes since taking credit card payments does not work on the app. i also have to make sure i always have wifi available if i am using my laptop which i wouldn't have to if it worked on my phone. Verified User Anonymous Read full review
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