Likelihood to Recommend
Jadu CMS is not currently geared toward the academic side, but more of the business/government types of organizations. Things can be tweaked to suit your needs, but sometimes there are limitations. The programmers are very helpful in assisting with that.
If you have some in house programmers, and you can get developer training, they will be able to program their own custom widgets to use on your website. We did not have programmers but managed to create a few simple widgets.
There's also a marketplace to look for other widgets that you could use on your site.
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If you have a company that is sales driven and that has plenty of requirements as far as sales information, quotations, and invoicing. Your company has to have a lot of sales movement and sales requirements for a CRM solution to work and to work well. The company has to have a certain size of sales and clients since Salesforce is a costly solution that has to make sense as far as purchasing and expenses go. Also, it works great for any company that has a traditional (funnel) sales process, since it makes it easier to use this model to drive the options down the funnel and generate real sales and real money
Read full review Pros Reliability. The LAMP-powered server/software rarely has any problems and can handle hundreds of concurrent users without issue. It was developed with scalability in mind. Ease of Use. Our users find the backend GUI very easy to use. The layout is intuitive and follows the same format throughout the entire control panel. Powerful. Even if it doesn't do something you would like it to out of the box, the code is well formatted and easy to customize. Read full review Customer Relationship Management is made so much easier by using Salesforce. I love the ability to move between customer contacts easily and to chatter with my other teammates. It’s so beneficial to have more industry data and to store it in Salesforce. From comparing my customers, I can make better recommendations as to what practices will be most beneficial and productive for them to use. I love the integrations that I can use with Salesforce. It will document the communication I’ve had between customer contacts. It also documents tasks for me to complete regarding their implementations. I find it so easy to navigate to find good data. In Salesforce I can also see the files and contractual agreements customers signed, and I love that it’s easy to find in their profiles. It’s helpful because sometimes my coworkers do not add the files to the google drive folders we use for storing customer facility data, so this is a great backup resource. Read full review Cons The custom HTML editor can be frustrating Does not provide advanced controls and looks as well as some competitors Menus to add media content are litigious and require many clicks Read full review Platform is so robust it can be overwhelming when starting a report from scratch Key words in the Search column have to be fairly specific Lot's of training is Salesforce Trailhead that it can be a bit daunting to decide what to learn about that is applicable to our organization Read full review Likelihood to Renew
I decided not to give it a 10 because I don't know what else is out there in terms of CMS products, and there's a bias when you've only been exposed to one product. At my current job, I used Jadu sparingly but it's easy to get reacquainted with the software and the look and feel of the CMS
Read full review Usability
For the common user, Jadu is very easy to use and to understand. For the more complex user/administrator, there's a lot of power to be harnessed in HTML editing, creating widgets, editing styles, creating workflows, and other advanced features Jadu can work up for the customer.
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It's super awkward if you aren't familiar with it. I have several years' experience in both my organization's salesforce as well as others and there are still things that trip me up. I think Salesforce can get to a point where it's TOO bloated with all this information, all these integrations, what-have-you, that it can be difficult to find what you need in a timely manner or it creates a hiccup in workflows that you then have to work around. On the other hand, once these issues are identified, there is the possibility to manipulate Salesforce into creating automated workarounds. So, at least it allows for that. I think it's an issue of having so many options for bolt-ons that you start to lose perspective and functionality. You tend to lose focus on usability for users.
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I'm not sure - we have hired a person/team that are Salesforce Admin so when I have a question or need support I go in-house. But, I know Salesforce has incredible L+D and trainings available for free to help users develop in their skillsets.
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Jadu is miles behind these and many other CMSs. The others are much more up to date with their code and ease of use. The ability to customize other CMSs is much easier and the code structure actually makes sense. Jadu was selected because it had a portal out of the box.
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Salesforce CMS beats the competition due to UI, user friendliness, support, and ease of use as well as deployment. The entire system and process is simple to understand, has many different places for you to store key information, and is easily implemented at your company. You're getting a trusted brand with reliable customer service. I could not think of using any other program.
Read full review Return on Investment More modern design compared to our old website software solution. Much easier to navigate and find content, as well as searching. More reliable and efficient in terms of server resources. Read full review Since we are already a Salesforce shop, ROI is amazing since the CMS is already built into the platform. It frees up costs and resources that were spent on other CMS solutions. There will be some costs involved when converting content away from things like Sharepoint, but the end rewards of platform consolidation will outweigh those costs. Since it is already integrated into your Salesforce platform, support costs will go down and therefore have a positive ROI impact in that area. Read full review ScreenShots —