Likelihood to Recommend Jadu CMS is not currently geared toward the academic side, but more of the business/government types of organizations. Things can be tweaked to suit your needs, but sometimes there are limitations. The programmers are very helpful in assisting with that.
If you have some in house programmers, and you can get developer training, they will be able to program their own custom widgets to use on your website. We did not have programmers but managed to create a few simple widgets.
There's also a marketplace to look for other widgets that you could use on your site.
Read full review Salesforce CMS is well suited for anything sales. If you need information on an account, want to touch your old accounts, need to get a better idea of ownership by vertical, or want to estimate revenue from your pipeline, it is very A-OK. We use Salesforce to open, close, and study prospects to later convert them into closed deals. There is a section for notes to detail about each and every account. You can add contacts in, complete with their title, email, cell phones, and other additional info, and since our program is sync'ed up with Outreach.io you can make an immediate call from the Salesforce page. It's a must if you are growing your company and want to stay organized within multiple departments.
Read full review Pros Reliability. The LAMP-powered server/software rarely has any problems and can handle hundreds of concurrent users without issue. It was developed with scalability in mind. Ease of Use. Our users find the backend GUI very easy to use. The layout is intuitive and follows the same format throughout the entire control panel. Powerful. Even if it doesn't do something you would like it to out of the box, the code is well formatted and easy to customize. Read full review Easy to use, just like Salesforce's other products. Many users can sit down and figure it out in no time, and with a little training become power users. Fast and secure - Salesforce is a leader in the cloud world so you get consistently fast results and security that is top notch in the industry. Accessible from anywhere - if you use cloud CMS already this is a no-brainer, but for those that do in-house CMS still, this is a major difference. Mobile access from anywhere on the planet without a VPN is something you just can't do without the cloud. Read full review Cons The custom HTML editor can be frustrating Does not provide advanced controls and looks as well as some competitors Menus to add media content are litigious and require many clicks Read full review Platform is so robust it can be overwhelming when starting a report from scratch Key words in the Search column have to be fairly specific Lot's of training is Salesforce Trailhead that it can be a bit daunting to decide what to learn about that is applicable to our organization Read full review Likelihood to Renew I decided not to give it a 10 because I don't know what else is out there in terms of CMS products, and there's a bias when you've only been exposed to one product. At my current job, I used Jadu sparingly but it's easy to get reacquainted with the software and the look and feel of the CMS
Read full review Usability For the common user, Jadu is very easy to use and to understand. For the more complex user/administrator, there's a lot of power to be harnessed in HTML editing, creating widgets, editing styles, creating workflows, and other advanced features Jadu can work up for the customer.
Read full review It's super awkward if you aren't familiar with it. I have several years' experience in both my organization's salesforce as well as others and there are still things that trip me up. I think Salesforce can get to a point where it's TOO bloated with all this information, all these integrations, what-have-you, that it can be difficult to find what you need in a timely manner or it creates a hiccup in workflows that you then have to work around. On the other hand, once these issues are identified, there is the possibility to manipulate Salesforce into creating automated workarounds. So, at least it allows for that. I think it's an issue of having so many options for bolt-ons that you start to lose perspective and functionality. You tend to lose focus on usability for users.
Read full review Support Rating I'm not sure - we have hired a person/team that are Salesforce Admin so when I have a question or need support I go in-house. But, I know Salesforce has incredible L+D and trainings available for free to help users develop in their skillsets.
Read full review Alternatives Considered Jadu is miles behind these and many other CMSs. The others are much more up to date with their code and ease of use. The ability to customize other CMSs is much easier and the code structure actually makes sense. Jadu was selected because it had a portal out of the box.
Read full review Salesforce has a wide variety of services and its user interface was easy to understand and use. Our teams [thought] Salesforce to be better. When we were comparing the features as per our Marketing and Branding teams needs and uses, Salesforce came out on the top.
Read full review Return on Investment More modern design compared to our old website software solution. Much easier to navigate and find content, as well as searching. More reliable and efficient in terms of server resources. Read full review It helps us to keep track of any potential conflicts between sales organizations. It allows us to have robust reporting for every sales team and the overall organization. It gives us a solid platform for our day-to-day work rather than using multiple software. Read full review ScreenShots —