Jamf Pro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jamf Pro
Score 9.3 out of 10
N/A
Jamf Pro (formerly Casper Suite) is designed to automate device management for users while driving end-user productivity and creativity. According to the vendor, it is the EMM tool that delights IT pros and the users they support by delivering on the promise of unified endpoint management for Apple devices.N/A
Pricing
Jamf Pro
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Jamf Pro
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
Yes
Entry-level Setup FeeNo setup fee
Additional Details$3.33 per month per iOS device $6.25 per month per Mac Education and volume discounts available. Onboarding 3-Day for Mac + iOS: $7,500 2-Day for Mac only: $6,000 4hr Remote for iOS only: $750 Billed Annually
More Pricing Information
Community Pulse
Jamf Pro
Considered Both Products
Jamf Pro
Chose Jamf Pro
Jamf is apple first and apple only. The architecture of the application screams that refined polishedness you'd get from Apple. The other applications that I've had experience with are not near as polished - especially for the apple ecosystem. I'd recommend Jamf for the …
Chose Jamf Pro
We used Meraki as a stop gap while were looking at Jamf Pro. Jamf Pro seemed more user friendly and the portal was easy for our technicians to use.

App deployment was more simple and easy to implement. The options for managing devices on offer with Jamf Pro also helped make the …
Chose Jamf Pro
Jamf is the only Apple MDM product I've used. From my understanding, it is by far the most featureful and is basically standard in the industry.
Chose Jamf Pro
While Kandji is impressive, it's not really parity equal to Jamf. Kandji has a lot of nice features, and the management pedagogy is very different from most other MDM solutions. However, it just doesn't quite stack up to Jamf, especially for a similar (if not more expensive) …
Chose Jamf Pro
We briefly looked at the Kandji MDM, and at the time found the product was not as mature and widely supported as Jamf Pro. This may change sometime in the future but for now Jamf is the king in the Apple MDM space. The community and training opportunities etc around Jamf Pro …
Chose Jamf Pro
Jamf is the best of the best when it comes to endpoint management. It was designed from the group up to be apple exclusive. Many other platforms are designed for windows and push apple into which equates to a subpar experience.
Chose Jamf Pro
Even thought we are using this solutions for different purposes (macOS device management VS mobile device management), I think at the end Jamf Pro is more focused or aimed for macOS management, and mobile device management is just a good addition to that. Same I can tell about …
Chose Jamf Pro
Jamf Pro is far superior to any other MDM for Apple management, there really is no comparison. Jamf allows the organization to get down to the code of the computer to make changes. Where the others just apply policies etc.
Chose Jamf Pro
Purchases are made directly through Jamf and not through a reseller or supplier. There was a test phase, accompanied by technical support, during which there was exceptionally good support. The price was unbeatable. There are many features that are not available with the other …
Chose Jamf Pro
There is no comparison between Meraki SM and Jamf Pro. Just don't. If you're using Meraki SM, do yourself a favor and make the switch to almost any other solution. Yes, you can use Meraki to tie your device management to your network. And I can see reasons for why that might be …
Chose Jamf Pro
We have tried a variety of products but no other product has offered the complete ease of use and extensive support, both support base and community based, that Jamf Pro has. Jamf Pro simply has all of the best traits of any MDM on the market. It is slightly more expensive …
Chose Jamf Pro
It's from the same company but Jamf Pro protect is mostly for security purposes. We don't tend to mess with it but when we need to check for anything, we have it available and on hand.
Chose Jamf Pro
Creating a Policy is too difficult and Extension Attributes can not be created. So Collecting special Attributes are nearly impossible. Troubleshot from Policy and Scripts is not easy. - Log Files are not easy to read and to see where the problem is. It is an absolute no …
Chose Jamf Pro
It simply does not do what Jamf does in that way Jamf is doing it.
Chose Jamf Pro
I felt Jamf was a better choice. Partly because I had used it before but also they have JamfNation which is the best way to learn and troubleshoot issues you might be having.
Chose Jamf Pro
even apple works with jamf pro, the connection here is simply 100% - there is no easier way to manage macOS devices and bring them to a secure state - it is important to our company that the software is up to date and this is always given with the jamf patch management - in …
Chose Jamf Pro
Its not capable of doing all the same tasks and configurations as Jamf Pro allows, especially with new user device setup or recovery management.
Chose Jamf Pro
Jamf 1000% better more features same-day support for new os and so many more management options Jamf is the ultimate swiss army knife
Chose Jamf Pro
2 totally different scenarios, each has things they do better in their space.
Chose Jamf Pro
We have a two-page document [that] identifies all the key features and functionality that we rely on while using Jamf Pro to manage our Mac fleet.

Each time we're asked to compare and contrast other client management platforms, they all come up quite short of being able to …
Chose Jamf Pro
Jamf Pro is far superior to the other products. Jamf Pro lets us manage the devices with some of the features that aren't available with the other products. Jamf does it better than anyone else in managing macOS.
Chose Jamf Pro
The correct MDM that I used from Lightspeed isn't [on] that list so I chose the next best thing. Jamf [Pro] has allowed us much more control. Lightspeed is geared towards business and not really education. Jamf Pro is more flexible and when we got Jamf [Pro] that was what …
Chose Jamf Pro
Jamf Pro is the best option for Apple devices we have come across. We are 90% Apple devices and 10% Windows devices. We have also started using signage with Jamf Pro to manage those devices.
Top Pros
Top Cons
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Jamf Pro
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Score 8.5 out of 10
Medium-sized Companies
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User Ratings
Jamf Pro
Likelihood to Recommend
10.0
(182 ratings)
Likelihood to Renew
9.1
(8 ratings)
Usability
5.6
(14 ratings)
Availability
9.1
(2 ratings)
Performance
9.1
(2 ratings)
Support Rating
6.7
(52 ratings)
In-Person Training
9.1
(2 ratings)
Online Training
9.1
(1 ratings)
Implementation Rating
7.3
(5 ratings)
Configurability
9.1
(2 ratings)
Ease of integration
9.1
(2 ratings)
Product Scalability
9.1
(2 ratings)
Vendor post-sale
9.1
(2 ratings)
Vendor pre-sale
9.1
(2 ratings)
User Testimonials
Jamf Pro
Likelihood to Recommend
Jamf Software, LLC
Well suited for any organization that wants to manage apple products. It's extremely easy to integrate and has many connectors for existing enterprise infrastructure applications. Certificate management is a breeze. Not so suited for smaller businesses that only have 10-20 devices. Jamf has another product called JAMF Now that would suffice for those areas.
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Pros
Jamf Software, LLC
  • Jamf Pro's Self Service is a great mechanism for making software available to end uses as they need it.
  • Jamf Pro is also great for creating plans called PreStage Enrollments that allow for computers to skip many of the setup screens, as well as automating account creation.
  • Jamf Pro in combination with Apple Automated Device Enrollment (formerly DEP) allows for devices to supervised and managed, this combination allows for locking, remote wipe of devices, and finding locations of devices when put into lost mode.
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Cons
Jamf Software, LLC
  • Training options are terrific, but costly.
  • Finding what you need in Jamf Pro can be tough at times. The interface is not what I would call friendly.
  • You'll need static credentials for Jamf Pro. They don't integrate with the Jamf Account, and it doesn't offer 2FA. SSO is an option, but it's not simple to set up.
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Likelihood to Renew
Jamf Software, LLC
We stepped away and are looking at different products that integrate with our entire fleet MDM solution rather than focusing specifically on Apple products. An all in one solution fits our needs better and is more cost-effective in the long run. Jamf Pro needs to improve some features and support but overall its a good product.
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Usability
Jamf Software, LLC
Jamf Pro has done pretty much anything we've needed with little setup headache. If we hit a wall, the Jamf user community and tech support departments both are more than willing to help solve problems. Tech support is excellent, but the surprising thing is the user base is by far the biggest resource. Jamf users love to help each other, by directly chatting about issues, posting best practices, or just posting info on the forums.
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Support Rating
Jamf Software, LLC
Jamf Support is very responsive and usually assists in any challenge we are tackling. They are also very transparent when they are allowed to be. I personally love our Jamf Pro support rep and don't fear messaging their support team.
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In-Person Training
Jamf Software, LLC
They made me more comfortable using the product.
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Online Training
Jamf Software, LLC
The training session was beneficial because it expanded my knowledge about Jamf products and really learn what I am capable of doing with Jamf Pro in terms of managing Apple computers and devices. Immediately after the training course, I was able to implement what I learn to our cloud instance.
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Implementation Rating
Jamf Software, LLC
Migration from an existing MDM requires device wipe and reenroll for full supervision of the device. It's somewhat painful. User enrollment makes things easier, but you miss out on full management.
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Alternatives Considered
Jamf Software, LLC
Even thought we are using this solutions for different purposes (macOS device management VS mobile device management), I think at the end Jamf Pro is more focused or aimed for macOS management, and mobile device management is just a good addition to that. Same I can tell about Ivanty, is more about iOS/Android management rather than macOS
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Return on Investment
Jamf Software, LLC
  • Jamf Pro has allowed us to minimize the time it takes to deploy devices. We can use zero-touch deployment methodologies which allow devices to go directly to end users and allow end users to get up and running without needing IT's help.
  • We have implemented both a third-party & macOS patching service, which allows us to ensure all apps and versions of macOS are updated and secure.
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ScreenShots

Jamf Pro Screenshots

Screenshot of Jamf Pro (formerly Casper Suite) Dashboard