JAMF is the way to go
Anonymous | TrustRadius Reviewer
Updated March 10, 2020

JAMF is the way to go

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Jamf Pro

It's used across the whole organization to get all Macs compliant to security and provide a default set of software. This way, onboarding of users is a breeze.
  • Manage configuration profiles
  • Run workflows and report the outcome
  • Can be used as an CMS very well
  • I would like to see script content withint the policy window. This way I won't have to move between different pages to see what it does.
  • ROI is great. As it saves you so much time once it's all set up. The whole onboarding is automated through JAMF and it's zero touch.
I see the community as Jamf Support. Until now, in my seven years using it. I've never contacted Jamf Support.

Do you think Jamf Pro delivers good value for the price?

Yes

Are you happy with Jamf Pro's feature set?

Yes

Did Jamf Pro live up to sales and marketing promises?

Yes

Did implementation of Jamf Pro go as expected?

Yes

Would you buy Jamf Pro again?

Yes

Don't see a scenario where JAMF is not suited. It's just a matter of selecting the Pro or Now version to match the size of your organization.

Using Jamf Pro

2 - Both IT employees. Managing workflows and system settings.
These two people manage the whole Mac fleet containing 150+ Macs and 40 iOS devices
2 - Both IT employees.
With minimal training, you'll be able to do basic automation stuff on your Mac fleet.
Jamf provides tons of traning sessions, webinars and blogs to learn even more.
  • Automation
  • Security
  • Unified workplace
  • Zero-touch deployment
  • SSO when enrolling a device
  • Jamf Connect
  • Jamf Protect

Evaluating Jamf Pro and Competitors

  • Product Features
  • Product Usability
  • Product Reputation
  • Prior Experience with the Product
Wouldn't change a thing :)

Jamf Pro Implementation

Our integration partner was very helpful even if the knowledge was already in house
Change management was a big part of the implementation and was well-handled

Jamf Pro Training

  • in-person training
They made me more comfortable using the product.
As long as you know how to test the things you develop, you're good.

Configuring Jamf Pro

I feel it's just right for the product.
Some - we have done small customizations to the interface - Self Service is company branded
Yes - we have added extensive custom code
SplashBuddy as an enrolment experience

Jamf Pro Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
During implementation.
Expecting to add the Jamf Connect integration soon so might know more by then.

Using Jamf Pro

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Feel confident using
Familiar
None
  • Scripts
  • Config Profiles
  • Policies
  • Smart Groups
  • Nothing I can think of
Jamf Pro is easy to use. Getting familiar with the product makes you more and more confident in creating awesome workflows which save a bunch of time.

Integrating Jamf Pro

  • Jamf Connect
  • Jamf Protect
  • API (e.g. SOAP or REST)
Use the API, it's very powerful.

Relationship with Jamf Software, LLC