Jamf Pro (formerly Casper Suite) is designed to automate device management for users while driving end-user productivity and creativity. According to the vendor, it is the EMM tool that delights IT pros and the users they support by delivering on the promise of unified endpoint management for Apple devices.
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Jamf Protect
Score9 out of 10
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Developed exclusively for macOS, Jamf Protect provides a solution to maintain endpoint compliance, monitor for, respond to, and remediate security incidents on macOS with minimal impact to the device and end-user experience. Jamf Protect detects Mac-specific threats, and prevents known malware from running on devices and quarantines them for later analysis. Jamf Protect forwards data to a system of record to ensure a security posture, fleetwide, stays compliant by monitoring security settings on…
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Pricing
Jamf Pro
Jamf Protect
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Jamf Pro
Jamf Protect
Free Trial
Yes
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
Yes
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
$3.33 per month per iOS device
$6.25 per month per Mac
Education and volume discounts available.
Onboarding
3-Day for Mac + iOS: $7,500
2-Day for Mac only: $6,000
4hr Remote for iOS only: $750
Billed Annually
Systems Support Analyst in Information Technology at The Art of Education University (Higher Education, 51-200 employees)
Chose Jamf Pro
There is no comparison between Meraki SM and Jamf Pro. Just don't. If you're using Meraki SM, do yourself a favor and make the switch to almost any other solution. Yes, you can use Meraki to tie your device management to your network. And I can see reasons for why that might be …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Jamf Pro
We did not evaluate any other mdm's for apple device management.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Jamf Pro
It's from the same company but Jamf Pro protect is mostly for security purposes. We don't tend to mess with it but when we need to check for anything, we have it available and on hand.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Jamf Pro
It simply does not do what Jamf does in that way Jamf is doing it.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Jamf Software, LLC
Verified User
Chose Jamf Protect
I find that all of the products have the same features; however, Jamf Protect is stronger if managing macOS devices. Also, it is one license so what you pay covers all of the features and does not require additional licenses for features like USB device control. The CIS …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Technical Support Specialist in Information Technology at Northwestern University, Feinberg School of Medicine (Higher Education, 10,001+ employees)
Chose Jamf Protect
In some aspects, Jamf Protect was far superior to the others mentioned above. The only downside I can see is that it is only macOS which could be a problem for hybrid environments.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Director of Technology in Information Technology at Frontier Ventures (Think Tanks, 51-200 employees)
Chose Jamf Protect
Jamf Protect is much lighter on system usage. It also has exclusive access to the threat protection baked into macOS. This lets Jamf Protect leverage the great work Apple is doing, and gives admins a way to extend that as well as view reports.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Well suited for any organization that wants to manage apple products. It's extremely easy to integrate and has many connectors for existing enterprise infrastructure applications. Certificate management is a breeze. Not so suited for smaller businesses that only have 10-20 devices. Jamf has another product called JAMF Now that would suffice for those areas.
If the environment is predominantly Apple based then Jamf Protect is a strong solution for providing EDR capabilities to endpoints. The detection capabilities are up to par with other leading EDR tools and it integrates well with Jamf MDM. Additionally, the compliance, telemetry, log forwarding, and USB device management being included as part of Jamf Protect provide good ROI.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Jamf Pro's Self Service is a great mechanism for making software available to end uses as they need it.
Jamf Pro is also great for creating plans called PreStage Enrollments that allow for computers to skip many of the setup screens, as well as automating account creation.
Jamf Pro in combination with Apple Automated Device Enrollment (formerly DEP) allows for devices to supervised and managed, this combination allows for locking, remote wipe of devices, and finding locations of devices when put into lost mode.
Low resource use Protected Agent - stops tampering with agent and is not a resource hog
Managed and custom Analytics - along with the out of the box Analytics provided by JAMF, admins can also set up their own to focus on areas of concern eg NISTcompliance items
Vendor support - support is very responsive and knowledgeable
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Finding what you need in Jamf Pro can be tough at times. The interface is not what I would call friendly.
You'll need static credentials for Jamf Pro. They don't integrate with the Jamf Account, and it doesn't offer 2FA. SSO is an option, but it's not simple to set up.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We stepped away and are looking at different products that integrate with our entire fleet MDM solution rather than focusing specifically on Apple products. An all in one solution fits our needs better and is more cost-effective in the long run. Jamf Pro needs to improve some features and support but overall its a good product.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Jamf Pro has done pretty much anything we've needed with little setup headache. If we hit a wall, the Jamf user community and tech support departments both are more than willing to help solve problems. Tech support is excellent, but the surprising thing is the user base is by far the biggest resource. Jamf users love to help each other, by directly chatting about issues, posting best practices, or just posting info on the forums.
Jamf Protect is easy to manage. It is a separate interface from Jamf MDM which is nice for Security Operations teams. It allows Security teams to manage only the Security aspects without having to dig through all of the MDM configurations. For exception uses cases, Jamf Protect does provide options to customize settings where needed.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Jamf Support is very responsive and usually assists in any challenge we are tackling. They are also very transparent when they are allowed to be. I personally love our Jamf Pro support rep and don't fear messaging their support team.
The training session was beneficial because it expanded my knowledge about Jamf products and really learn what I am capable of doing with Jamf Pro in terms of managing Apple computers and devices. Immediately after the training course, I was able to implement what I learn to our cloud instance.
Migration from an existing MDM requires device wipe and reenroll for full supervision of the device. It's somewhat painful. User enrollment makes things easier, but you miss out on full management.
Even thought we are using this solutions for different purposes (macOS device management VS mobile device management), I think at the end Jamf Pro is more focused or aimed for macOS management, and mobile device management is just a good addition to that. Same I can tell about Ivanty, is more about iOS/Android management rather than macOS
In some aspects, Jamf Protect was far superior to the others mentioned above. The only downside I can see is that it is only macOS which could be a problem for hybrid environments.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Jamf Pro has allowed us to minimize the time it takes to deploy devices. We can use zero-touch deployment methodologies which allow devices to go directly to end users and allow end users to get up and running without needing IT's help.
We have implemented both a third-party & macOS patching service, which allows us to ensure all apps and versions of macOS are updated and secure.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
