Jamf Pro (formerly Casper Suite) is designed to automate device management for users while driving end-user productivity and creativity. According to the vendor, it is the EMM tool that delights IT pros and the users they support by delivering on the promise of unified endpoint management for Apple devices.
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Tanium
Score 8.1 out of 10
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Tanium, headquartered in Emeryville, provides two solution packages: Unified Endpoint Management and Unified Endpoint Security. The vendor states this approach reduces complexity, improves efficiency and closes the gaps between operations and security. Tanium can also be delivered as a service from the vendor.
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Pricing
Jamf Pro
Tanium
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Jamf Pro
Tanium
Free Trial
Yes
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
Yes
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
$3.33 per month per iOS device
$6.25 per month per Mac
Education and volume discounts available.
Onboarding
3-Day for Mac + iOS: $7,500
2-Day for Mac only: $6,000
4hr Remote for iOS only: $750
Billed Annually
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More Pricing Information
Community Pulse
Jamf Pro
Tanium
Considered Both Products
Jamf Pro
Verified User
Engineer
Chose Jamf Pro
We have a two-page document [that] identifies all the key features and functionality that we rely on while using Jamf Pro to manage our Mac fleet.
Each time we're asked to compare and contrast other client management platforms, they all come up quite short of being able to …
It's well suited for firms with large or growing fleet of devices. I can only say about macOS device management, as for mobile devices we have a different solution. But I had a chance to play around with mobile device management using Jamf on one of the trainings using Sandbox, and I can say that you can totally use it for managing iOS/iPadOS/Android devices as well.
Tanium is well suited for organizations where enterprise infrastructure has great significance and needs to be properly managed as well as protected. Most organizations depend upon their infrastructure to sustain so Tanium can be a boon for them to sustain in this competitive market. However, Tanium is less appropriate for the traditional offices that don't have or have a less online presence.
Jamf Pro's Self Service is a great mechanism for making software available to end uses as they need it.
Jamf Pro is also great for creating plans called PreStage Enrollments that allow for computers to skip many of the setup screens, as well as automating account creation.
Jamf Pro in combination with Apple Automated Device Enrollment (formerly DEP) allows for devices to supervised and managed, this combination allows for locking, remote wipe of devices, and finding locations of devices when put into lost mode.
Finding what you need in Jamf Pro can be tough at times. The interface is not what I would call friendly.
You'll need static credentials for Jamf Pro. They don't integrate with the Jamf Account, and it doesn't offer 2FA. SSO is an option, but it's not simple to set up.
One issue is its ring topology, as the data is stored in central hubs and pushed through its peer nodes. If the central hub fails, then the associated node will also result in failure.
Another problem is that all Tanium management is on premises requiring the customer to maintain it. If we want ask any help from Tanium support we always get a response like "you are maintaining it yourselves and it's your responsibility.
The Tanium User Interface could be improved a bit as, although the tool is rich in performance, a more impressive UI might really attract new customers.
We stepped away and are looking at different products that integrate with our entire fleet MDM solution rather than focusing specifically on Apple products. An all in one solution fits our needs better and is more cost-effective in the long run. Jamf Pro needs to improve some features and support but overall its a good product.
Jamf Pro has done pretty much anything we've needed with little setup headache. If we hit a wall, the Jamf user community and tech support departments both are more than willing to help solve problems. Tech support is excellent, but the surprising thing is the user base is by far the biggest resource. Jamf users love to help each other, by directly chatting about issues, posting best practices, or just posting info on the forums.
Jamf Support is very responsive and usually assists in any challenge we are tackling. They are also very transparent when they are allowed to be. I personally love our Jamf Pro support rep and don't fear messaging their support team.
The training session was beneficial because it expanded my knowledge about Jamf products and really learn what I am capable of doing with Jamf Pro in terms of managing Apple computers and devices. Immediately after the training course, I was able to implement what I learn to our cloud instance.
We have a two-page document [that] identifies all the key features and functionality that we rely on while using Jamf Pro to manage our Mac fleet. Each time we're asked to compare and contrast other client management platforms, they all come up quite short of being able to provide the same functionality that we rely on with Jamf Pro. From there we then have to consider [the] cost for additional products to fill the gap, or lower our users' expectations. That is a non-starter.
Tanium is always my first choice, so much excellent feedback online from genuine users, easy to use in any system environment, and value for money, so many good things about Tanium stacks up against all the other competitors in the market. Tanium is one of the most reliable and trusted risk and compliance management software.
Jamf [Pro] has made locating iPads during the Pandemic so much easier. With the information provided by Lost Mode, we are able to show the end-user where their iPad was last located. This also allows us to have the iPads returned, even from the opposite coast of the US. This is invaluable and eases the loss of equipment during an already difficult and stressful time.
Jamf [Pro] has allowed one or two people to manage 3000 iPads at four different schools. I know the impact it has had on our little district and I often say that the end-user only sees the magic that happens. It makes it easier for me to make that magic work.
Jamf [Pro] has allowed me to be much more efficient, saving time, which we all know time is money.