Jamf Pro vs. Trellix Mobile Security

Well suited for any organization that wants to manage apple products. It's extremely easy to integrate and has many connectors for existing enterprise infrastructure applications. Certificate management is a breeze. Not so suited for smaller businesses that only have 10-20 devices. Jamf has another product called JAMF Now that would suffice for those areas.

The program really excels at basic mobile protection against malware and viruses. It offers some unique features as its anti-theft application that can help keep mobile devices from being used by unauthorized users. It works well when providing basic security for mobile devices out in the field or in remote work situations. However, it companies may need more extensive or additional security applications to ensure adequate protection

Incentivized

• Jamf Pro's Self Service is a great mechanism for making software available to end uses as they need it.
• Jamf Pro is also great for creating plans called PreStage Enrollments that allow for computers to skip many of the setup screens, as well as automating account creation.
• Jamf Pro in combination with Apple Automated Device Enrollment (formerly DEP) allows for devices to supervised and managed, this combination allows for locking, remote wipe of devices, and finding locations of devices when put into lost mode.

• The program does well with virus and malware scanning abilities.
• It also has a unique anti-theft feature that can help secure mobile devices.
• The program offers multiple privacy roles that allows sharing of different levels of access to applications.

Incentivized

• Training options are terrific, but costly.
• Finding what you need in Jamf Pro can be tough at times. The interface is not what I would call friendly.
• You'll need static credentials for Jamf Pro. They don't integrate with the Jamf Account, and it doesn't offer 2FA. SSO is an option, but it's not simple to set up.

• The program could use some improvement in its setup and installation process.
• Another area needing improvement could be its interactive interface.
• Perhaps a learning tutorial or guide could be added to the application.

Incentivized

We stepped away and are looking at different products that integrate with our entire fleet MDM solution rather than focusing specifically on Apple products. An all in one solution fits our needs better and is more cost-effective in the long run. Jamf Pro needs to improve some features and support but overall its a good product.

Incentivized

Jamf Pro has done pretty much anything we've needed with little setup headache. If we hit a wall, the Jamf user community and tech support departments both are more than willing to help solve problems. Tech support is excellent, but the surprising thing is the user base is by far the biggest resource. Jamf users love to help each other, by directly chatting about issues, posting best practices, or just posting info on the forums.

Jamf Support is very responsive and usually assists in any challenge we are tackling. They are also very transparent when they are allowed to be. I personally love our Jamf Pro support rep and don't fear messaging their support team.

They made me more comfortable using the product.

The training session was beneficial because it expanded my knowledge about Jamf products and really learn what I am capable of doing with Jamf Pro in terms of managing Apple computers and devices. Immediately after the training course, I was able to implement what I learn to our cloud instance.

Migration from an existing MDM requires device wipe and reenroll for full supervision of the device. It's somewhat painful. User enrollment makes things easier, but you miss out on full management.

Even thought we are using this solutions for different purposes (macOS device management VS mobile device management), I think at the end Jamf Pro is more focused or aimed for macOS management, and mobile device management is just a good addition to that. Same I can tell about Ivanty, is more about iOS/Android management rather than macOS

McAfee Mobile Data Protection offers basic security measures for mobile computing devices without a high cost or extensive training. However, it also may lack some needed features such as data encryption utilized by other products. While its interface is not perfect, it is easier to learn than more feature robust products on the market.

Incentivized

• Jamf Pro has allowed us to minimize the time it takes to deploy devices. We can use zero-touch deployment methodologies which allow devices to go directly to end users and allow end users to get up and running without needing IT's help.
• We have implemented both a third-party & macOS patching service, which allows us to ensure all apps and versions of macOS are updated and secure.

• McAfee Mobile Data Protection provides a fairly easy and low cost security measure for providing basic to medium security for mobile devices. While not perfect, it does it basic job fairly well.
• The program may require a bit of a learning curve for some end users with its interface and installation processes. This may require some additional training or support.
• The program lacks some of the more advanced data protection abilities found in other competitor products. The result may be a need for additional security applications.

Incentivized