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Jaspersoft Community Edition vs. Salesforce Agentforce Marketing

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Jaspersoft Community Edition

    Score7 out of 10
    N/AJaspersoft Community Edition is a free product that offers embeddable pixel-perfect reports for Java apps and small workgroups.

    $0

    per month

    Agentforce Marketing

    Score7.6 out of 10
    N/AMarketing Cloud is a cloud-based digital marketing platform, used by marketers can segment their audience, deliver personalized messages, track campaign performance, engage leads and accounts, and optimize strategies based on real-time insights.

    $1,250

    per month per installation

    Pricing
    Jaspersoft Community EditionAgentforce Marketing
    Editions & Modules
    No answers on this topic
    Account Engagement
    $1,250
    per month
    Engagement
    $1,250
    per month
    Intelligence
    $3,000
    per month
    Loyalty Management
    $20,000
    per month
    Personalization
    $100,000
    per year
    Data Cloud for Marketing
    $108,000
    per year
    Offerings
    Pricing Offerings
    Jaspersoft Community EditionAgentforce Marketing
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Jaspersoft Community EditionAgentforce Marketing
    Considered Both Products
    Cloud Software Group
    No answer on this topic
    Salesforce
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    88%
    Would buy again
    84 Answers
    Delivers good value for the price
    No answers on this topic
    89%
    Delivers good value for the price
    72 Answers
    Happy with the feature set
    No answers on this topic
    93%
    Happy with the feature set
    89 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    88%
    Lived up to sales and marketing promises
    58 Answers
    Implementation went as expected
    No answers on this topic
    84%
    Implementation went as expected
    54 Answers
    Features
    Jaspersoft Community EditionAgentforce Marketing
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Jaspersoft Community Edition and Salesforce Agentforce Marketing
    Feature
    Jaspersoft Community Edition
    9.3
    28 Ratings
    13% above category average
    Salesforce Agentforce Marketing
    -
    Ratings
    Pixel Perfect reports9.024 Ratings00 Ratings
    Customizable dashboards9.023 Ratings00 Ratings
    Report Formatting Templates10.023 Ratings00 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Jaspersoft Community Edition and Salesforce Agentforce Marketing
    Feature
    Jaspersoft Community Edition
    9.3
    26 Ratings
    15% above category average
    Salesforce Agentforce Marketing
    -
    Ratings
    Drill-down analysis9.025 Ratings00 Ratings
    Formatting capabilities10.025 Ratings00 Ratings
    Integration with R or other statistical packages9.02 Ratings00 Ratings
    Report sharing and collaboration9.023 Ratings00 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Jaspersoft Community Edition and Salesforce Agentforce Marketing
    Feature
    Jaspersoft Community Edition
    9.4
    27 Ratings
    13% above category average
    Salesforce Agentforce Marketing
    -
    Ratings
    Publish to Web10.022 Ratings00 Ratings
    Publish to PDF9.027 Ratings00 Ratings
    Report Versioning9.017 Ratings00 Ratings
    Report Delivery Scheduling10.024 Ratings00 Ratings
    Delivery to Remote Servers9.016 Ratings00 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Jaspersoft Community Edition and Salesforce Agentforce Marketing
    Feature
    Jaspersoft Community Edition
    9.3
    21 Ratings
    15% above category average
    Salesforce Agentforce Marketing
    -
    Ratings
    Pre-built visualization formats (heatmaps, scatter plots etc.)9.021 Ratings00 Ratings
    Location Analytics / Geographic Visualization10.018 Ratings00 Ratings
    Predictive Analytics9.02 Ratings00 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Jaspersoft Community Edition and Salesforce Agentforce Marketing
    Feature
    Jaspersoft Community Edition
    9.3
    26 Ratings
    9% above category average
    Salesforce Agentforce Marketing
    -
    Ratings
    Multi-User Support (named login)9.024 Ratings00 Ratings
    Role-Based Security Model10.025 Ratings00 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)9.026 Ratings00 Ratings
    Single Sign-On (SSO)9.017 Ratings00 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Jaspersoft Community Edition and Salesforce Agentforce Marketing
    Feature
    Jaspersoft Community Edition
    9.3
    21 Ratings
    18% above category average
    Salesforce Agentforce Marketing
    -
    Ratings
    Responsive Design for Web Access10.019 Ratings00 Ratings
    Mobile Application9.010 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile9.016 Ratings00 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Jaspersoft Community Edition and Salesforce Agentforce Marketing
    Feature
    Jaspersoft Community Edition
    9.5
    23 Ratings
    20% above category average
    Salesforce Agentforce Marketing
    -
    Ratings
    REST API10.018 Ratings00 Ratings
    Javascript API9.019 Ratings00 Ratings
    iFrames10.016 Ratings00 Ratings
    Java API9.014 Ratings00 Ratings
    Themeable User Interface (UI)10.014 Ratings00 Ratings
    Customizable Platform (Open Source)9.013 Ratings00 Ratings
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Jaspersoft Community Edition and Salesforce Agentforce Marketing
    Feature
    Jaspersoft Community Edition
    -
    Ratings
    Salesforce Agentforce Marketing
    7.3
    171 Ratings
    6% below category average
    WYSIWYG email editor00 Ratings7.4122 Ratings
    Dynamic content00 Ratings8.1153 Ratings
    Ability to test dynamic content00 Ratings6.3112 Ratings
    Landing pages00 Ratings7.6121 Ratings
    A/B testing00 Ratings7.0151 Ratings
    Mobile optimization00 Ratings6.7111 Ratings
    Email deliverability reporting00 Ratings7.3132 Ratings
    List management00 Ratings8.1129 Ratings
    Triggered drip sequences00 Ratings7.295 Ratings
    Lead Management
    Comparison of Lead Management features of Jaspersoft Community Edition and Salesforce Agentforce Marketing
    Feature
    Jaspersoft Community Edition
    -
    Ratings
    Salesforce Agentforce Marketing
    8.1
    124 Ratings
    2% above category average
    Lead nurturing automation00 Ratings8.9109 Ratings
    Lead scoring and grading00 Ratings8.1110 Ratings
    Data quality management00 Ratings7.3116 Ratings
    Automated sales alerts and tasks00 Ratings8.2101 Ratings
    Campaign Management
    Comparison of Campaign Management features of Jaspersoft Community Edition and Salesforce Agentforce Marketing
    Feature
    Jaspersoft Community Edition
    -
    Ratings
    Salesforce Agentforce Marketing
    7.3
    114 Ratings
    3% below category average
    Calendaring00 Ratings7.3103 Ratings
    Event/webinar marketing00 Ratings7.497 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of Jaspersoft Community Edition and Salesforce Agentforce Marketing
    Feature
    Jaspersoft Community Edition
    -
    Ratings
    Salesforce Agentforce Marketing
    7.4
    88 Ratings
    2% below category average
    Social sharing and campaigns00 Ratings7.283 Ratings
    Social profile integration00 Ratings7.539 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Jaspersoft Community Edition and Salesforce Agentforce Marketing
    Feature
    Jaspersoft Community Edition
    -
    Ratings
    Salesforce Agentforce Marketing
    7.6
    124 Ratings
    1% above category average
    Dashboards00 Ratings8.1118 Ratings
    Standard reports00 Ratings7.3123 Ratings
    Custom reports00 Ratings7.2100 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Jaspersoft Community Edition and Salesforce Agentforce Marketing
    Feature
    Jaspersoft Community Edition
    -
    Ratings
    Salesforce Agentforce Marketing
    7.5
    124 Ratings
    2% below category average
    API00 Ratings6.790 Ratings
    Role-based workflow & approvals00 Ratings6.689 Ratings
    Customizability00 Ratings6.8111 Ratings
    Integration with Salesforce.com00 Ratings7.6113 Ratings
    Integration with Microsoft Dynamics CRM00 Ratings8.914 Ratings
    Integration with SugarCRM00 Ratings8.611 Ratings
    Third-party software integrations00 Ratings7.624 Ratings
    Best Alternatives
    Jaspersoft Community EditionAgentforce Marketing
    Small Businesses
    Cyfe
    Score4 out of 10
    Vbout
    Score9.9 out of 10
    Medium-sized Companies
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Bloomreach
    Score9.2 out of 10
    Enterprises
    Sisense
    Score6.9 out of 10
    Iterable
    Score8.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Jaspersoft Community EditionAgentforce Marketing
    Likelihood to Recommend
    10.0
    (29 ratings)
    8.2
    (329 ratings)
    Likelihood to Renew
    5.8
    (5 ratings)
    8.1
    (114 ratings)
    Usability
    9.0
    (5 ratings)
    8.5
    (37 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (11 ratings)
    Performance
    -
    (0 ratings)
    9.6
    (9 ratings)
    Support Rating
    10.0
    (8 ratings)
    7.0
    (36 ratings)
    In-Person Training
    -
    (0 ratings)
    5.0
    (4 ratings)
    Online Training
    4.0
    (1 ratings)
    8.1
    (7 ratings)
    Implementation Rating
    6.1
    (6 ratings)
    3.0
    (17 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    5.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    7.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    7.5
    (40 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.0
    (3 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.0
    (3 ratings)
    User Testimonials
    Jaspersoft Community EditionAgentforce Marketing
    Likelihood to Recommend
    Cloud Software Group
    Any scenario where you need to reach back into TIBCO support is something I would highly avoid. Most responses at the second round get you pointed to engaging their professional services. The general mentality seems to be "since our product acquisition cost is low, why don't you engage PS to get the value you need" If you are looking at enterprise scenarios, I would highly recommend looking at other more established products.
    Incentivized
    Read full review
    Salesforce
    I think the product, by definition, is meant for marketing — and we use it exactly for that, for running campaigns. That’s the best-suited use case for the product. I don’t think it’s really meant to be used for anything else — that’s just not how it’s designed.
    Incentivized
    Read full review
    Pros
    Cloud Software Group
    • Very intuitive tool - An Advanced reporting user can figure out in a day on the end to end operations.
    • Easy customization - Simple changes in UI makes it less headache for the end user who maintains the tool. Being an open source product (offers Jasper web services) makes a lot developer friendly compared to SSRS, Cognos etc.
    • Easy Connectivity - Can connect to any data source (can connect to multiple data sources) for a single report - can be customized.
    • Community - A very strong community available online, videos - on basic how to questions, also provides assistance to use case specific scenarios.
    • Ease of Reporting - Can create a reports with in few clicks with out struggle.
    • Domain Designer - A very powerful tool you can create a dataset using clicks with out writing SQL code.
    • OnDemand Scheduling - A very good scheduling feature and a has got lot more simplistic compared to other popular tools like Cognos.
    • Jasper Studio - Very good programmatic tool (desktop tool) lets you customize the reports more company specific, can embed complex coding with 3rd party languages like Java, Groovy (scripting language).
    Incentivized
    Read full review
    Salesforce
    • Filter relevant content so you can priorize those that are more relevant and resolve it first
    • Measure the traffic in the different social networks, as well as the response rate, average response time and other relevant metrics
    • Configure automation rules to order the work of those who must interact with the customer
    Incentivized
    Read full review
    Cons
    Cloud Software Group
    • Easier to customize the Jasper Server GUI. More flexibility with the input controls look and feel and maybe more input control types to select from.
    • Have browser event functionality in the reporting itself.
    • An easier way to iterate through an object. Maybe an option that tells the report Java run-time to stop following the report sequential flow and first integrate through this stated object many times.
    • An easier way to create a list and add values to this list.
    • Maybe one could stipulate the process flow of what needs to be computed first in a given field.
    • The crosstab is a bit buggy on the Jasper studio side, so if that could be improved.
    • Better and more examples of custom components
    • The jive functionality on the tables needs an update. It looks so old and outdated.
    Incentivized
    Read full review
    Salesforce
    • The email builder does not offer any way to catch/check bugs across different email service providers
    • Creating SQL is not as easy as drag-and-drop; a lot of technical knowledge is required
    • Salesforce Marketing Cloud is sold as a marketing tool, but to be honest, you need a LOT of technical IT support to run the tool
    • Einstein metrics are across the board; if you have multiple audiences in one instance of Salesforce Marketing Cloud you can't segment the data.
    Incentivized
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    Likelihood to Renew
    Cloud Software Group
    Even though there are challenges with Architecture, sizing and other areas with Jaspersoft provided that Jaspersoft comes up with the right set of innovation, performance, scalability, and documentation in future it will be great expansion (win-win) situation for the clients and as well as Jaspersoft.
    Incentivized
    Read full review
    Salesforce
    As of right now we have not seen any other program that integrates as seamlessly into our Salesforce platform. We have barely scratched the surface of all the features and use cases. It would be irresponsible to make a move to another platform in the near future. We have not come up against any limitations that would prompt a need to switch
    Read full review
    Usability
    Cloud Software Group
    The overall performance of this platform has been excellent. It is easy to work with the user interface. Creation of digital content and publishing on our social media platforms during marketing has been easy. Running our applications and upgrading our system to meet international standards has been successful. The user dashboard displays reports and performance of all departments effectively.
    Incentivized
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    Salesforce
    You won't find another solution that has as many features as Salesforce Marketing Cloud Interaction Studio. We all know Salesforce, we all know how big they are and it's not for nothing... Their tools do most of the things you want, need and even imagine. Using it is complicated, but the usability is infinite.
    Incentivized
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    Reliability and Availability
    Cloud Software Group
    No answers on this topic
    Salesforce
    Upgrades and timing of the upgrades were communicated well and planned during off hours for our work. If we did have a campaign scheduled during that time, it would kick-off after the system was back active. There were a few unplanned system down times, but it was a rare occurrence and those times were also short in duration.
    Read full review
    Performance
    Cloud Software Group
    No answers on this topic
    Salesforce
    Though the make up of MA apps is not built this way today, it would be nice to see them become more real-time. The integration between Salesforce and Pardot is not a true real-time integration. If I modify something in Salesforce, those changes are not automatically reflected in Pardot immediately. There is a delay of about 15 minutes before the systems sync. This delay, although not long, is less than ideal We would love the systems to be integrated real time such that changes are propagated from one system to the other immediately.
    Read full review
    Support Rating
    Cloud Software Group
    We have only had a couple of tickets to be open while using Jaspersoft. Each time we have a very prompte responses that would meet our expectations. We always felt that our issues were being address in a timely manner
    Incentivized
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    Salesforce
    They are really responsive and more than not solve the problem or give you insight to how you can manage the solution yourself. I do find however sometimes a long delay on the more complex issues when they need to loop in other departments. but overall a good experience with support
    Incentivized
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    In-Person Training
    Cloud Software Group
    No answers on this topic
    Salesforce
    The trainers at the Pardot user conference (Elevate and Connections) were very knowledgeable and presented the material well. Again, the content was targeted to more of a new user audience, and was not really relevant for folks who had been using the product for 2+ years.
    Read full review
    Online Training
    Cloud Software Group
    While the training was somewhat beneficial, a lot of what was taught to us was what we managed to figure out in the weeks prior. It did provide some useful tips and reference material, but overall something more tailored to our requirements would've been better.
    Incentivized
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    Salesforce
    Pardot's online training touches on all topics briefly and vaguely without much indepth exploration into how a final outcome could look, such as Nurturing Campaigns, Email templates, landing page templates, etc... The only true way to uncover Pardot's full capabilities is to have Front End design and coding experience. Without this key skill set, I would not recommend Pardot to another business.
    Read full review
    Implementation Rating
    Cloud Software Group
    New releases can be very buggy, also lacking when it comes to standard time zones and formats that are outside the US. As a company we never feel comfortable implementing a new release for at least 3-6 months due to errors that are found
    Incentivized
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    Salesforce
    From an IT perspective, once you set up the Javascript beacon and start collecting data there is a waiting game. During this time you can start labeling your site actions which can be labor intensive for a single person, but you don't really have the final end-users on the platform yet. We did a lot of training so users were experienced, but it wasn't until they had their first tasks to accomplish that they started using the system and had questions. I'd recommend setting up some immediate goals for an end-user to start segmenting for the purpose of displaying message campaigns so you can jump start end-user action.
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    Alternatives Considered
    Cloud Software Group
    Crystal reports is very expensive and does not integrate well with java based servers. Jasper also provides community edition, if we every want to downgrade the use, we always have the option of eliminating the server and using the reports as they are. Jasper also give you the opportunity to build BI on case by base basis including Dashboards.
    Incentivized
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    Salesforce
    We use Salesforce Marketing Cloud for lead management, generating reports, tracking customer and dealer information, inputting orders, and more. I prefer HubSpot for email marketing and automation because it is easier to use and the emails are designed much better. We currently use Salesforce and HubSpot, and we are very happy to have both, as they have different pros/cons.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Cloud Software Group
    No answers on this topic
    Salesforce
    was not involved with this part but i have not heard about clompaints
    Incentivized
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    Scalability
    Cloud Software Group
    No answers on this topic
    Salesforce
    Prior to this, we had no solution and literally were doing things on paper in a world where technology is outpacing paper. Having this process optimized has made it easier for the sales and marketing people to change information. From the training perspective, it has allowed us to see holes in where we could create additional support training, so the ROI here has been a lot more than just the optimization of a process.
    Incentivized
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    Return on Investment
    Cloud Software Group
    • Jaspersoft Community Edition has not had any significant impact on our ROI as we have purchased the commercial edition of the product.
    • The only impact on ROI is that when we bring on new developers, he or she can begin work using the community edition while awaiting the installation of the commercial edition.
    Incentivized
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    Salesforce
    • Salesforce Marketing Cloud allows us to more efficiently reach out to a higher number of prospects.
    • Salesforce Marketing Cloud allows us to nimbly communicate important messages in a timely fashion to facilitate conversion.
    • Salesforce Marketing Cloud allows us to track who is opening our messages so that we can stop sending to those not interested and focus on the most engaged audiences.
    Incentivized
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    ScreenShots

    Agentforce Marketing Screenshots

    Screenshot of Pardot Analytics - Pardot's reporting and analytics can be used to perform true revenue impact analysis and closed-loop reporting.Screenshot of Pardot Email Analytics - The reach and impact of  email marketing efforts are displayed in real-time with advanced reporting and analytics by device, and email client.Screenshot of Pardot Forms and Landing Pages - Pardot's form and landing page builders are used to turn online traffic to leads with targeted offers and content marketing.Screenshot of Pardot Email Marketing - Lead nurturing flows are defined via an interface that enables definition of the simplest or most complex segmented and targeted campaigns.