Jeeva AI vs. PG Forsta HX Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jeeva AI
Score 8.8 out of 10
Mid-Size Companies (51-1,000 employees)
Jeeva AI is an agentic AI platform for anyone who sells. It gives sellers their time back by allowing sales teams to focus on tasks that require human connection while automating the processes that don’t. Instead of wasting reps' time on list-building, inbox triage, and manual follow-ups, Jeeva AI automates the entire revenue workflow: discovering and enriching leads, writing personalized multichannel outreach, handling inbound replies, scheduling meetings, prepping…
$1,000
per month
PG Forsta HX Platform
Score 9.1 out of 10
N/A
The PG Forsta HX platform, the technology and research solution formed from the Forsta solution based on the combined (through merger) technology of Dapresy, Confirmit, and FocusVision, and later by the acquisition of Press Ganey in 2022, is a customer experience management solution featuring both forms and text analysis to understand the Voice of the Customer.N/A
Pricing
Jeeva AIPG Forsta HX Platform
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Jeeva AIPG Forsta HX Platform
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Jeeva AIPG Forsta HX Platform
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Jeeva AIPG Forsta HX Platform
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Score 8.9 out of 10
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Score 9.0 out of 10
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Piper the AI SDR by Qualified
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CustomerSuccessBox
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Score 9.5 out of 10
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Conversica
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Score 4.1 out of 10
Verint Voice of the Customer
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User Ratings
Jeeva AIPG Forsta HX Platform
Likelihood to Recommend
8.6
(6 ratings)
9.0
(25 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(19 ratings)
Usability
9.0
(4 ratings)
7.1
(5 ratings)
Support Rating
-
(0 ratings)
8.0
(3 ratings)
Implementation Rating
-
(0 ratings)
9.0
(2 ratings)
User Testimonials
Jeeva AIPG Forsta HX Platform
Likelihood to Recommend
Jeeva.ai
Jeeva AI is particularly good in finding qualified leads for sales efforts. One is able to even find emails and phone numbers, but the viability of these varies, and it all comes at a pretty significant cost. I wouldn't recommend it for its email marketing capability as it is very costly and hard to set up.
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PG Forsta
They have done a good job at helping us maintain the integrity of the project while transitioning to a completely new platform. Our Voice of the Customer program happens to consist of multiple surveys within one "master" so I guess logistically it could be considered complex
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Pros
Jeeva.ai
  • Contact Enrichment
  • Automated Outreach
  • Lead Generation
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PG Forsta
  • Confirmit has a fairly shallow learning curve allowing someone with no experience to be able to create a simple survey with not much time invested in training.
  • Confirmit also has the flexibility to be used in very advanced ways. Whether modifying the display/page content's layout or modifying input types with jQuery, it is incredibly adaptable.
  • Confirmit (with v. 18) now collects data in a true SQL database which is far more robust and easy to administrate than some other methods of data storage.
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Cons
Jeeva.ai
  • Sometimes emails forget company names
  • When I change the email in a campaign it sometimes doesn't work
  • There are some campaigns that I can't edit after published
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PG Forsta
  • Ensure correct data collection. This is Confirmit's main goal, and which sometimes fails to succeed.
  • Integrated data back-up service. It would be great if we could look at the data from a couple days previous.
  • Interactive layout creator. Current layout creator is really "squared" as we say, it needs more flexibility with all the incoming technologies such as HTML5 and CSS3.
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Likelihood to Renew
Jeeva.ai
No answers on this topic
PG Forsta
From my point of view Confirmit has been a key tool in our organization. Without it we can't deliver what we do at this moment. Confirmit has proved that is a reliable, stable and easy to use tool. The few issues we found (as far as I know) were sent to Confirmit support team and fix them. Patching the product has been done faster and without large downtime of the product
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Usability
Jeeva.ai
In our use cases, we're finding exactly what we need often with our first search. Because they pull from so many resources, and due to their parameters built in, finding current information is simple,. This is a well designed platform and is very user friendly. I've used dozens of resources similar to Jeeva AI and this by far is the best in use, and in value.
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PG Forsta
Confirmit is a very technical tool, it takes time for someone to get used to the interface, even when it could definitely be more intuitive or user friendly, this is part of Confirmit's strenghts that makes it one of the most robust data collection technologies out there.
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Support Rating
Jeeva.ai
No answers on this topic
PG Forsta
The support team is responsive and I can tell that they are actually trying to help get to the heart of the issues before making us try every possible solution available. They ask the right questions and test things before coming back to us with proposals. I like the support team at Confirmit.
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Implementation Rating
Jeeva.ai
No answers on this topic
PG Forsta
Should let the professionals handle implementation, don't have only the operations team at your company do it.
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Alternatives Considered
Jeeva.ai
ChatGPT doesn't find leads. It only gives you direction on how to find leads. So, Jeeva skips that and just finds the leads for you, which is huge. Omnisend does a great job of generating emails and email campaigns. Jeeva implements the lead list that it generated and enters it directly into the campaign, so you don't have to do extra steps
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PG Forsta
Forsta has a strong product functionality and performance. Integration capabilities are fantastic and it has strong customer focus. Pre-existing relationships also helped in cracking this deal. People at Forsta are helpful and customer centric. Although cost is not highly competitive but it comes close to value for money. Competitors have quite a few functionalities but there are additional charges levied for them.
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Return on Investment
Jeeva.ai
  • helping me send email campaigns better than any other software has
  • finally helped me understand how to do outreach properly by breaking each step down when it comes to building campaigns.
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PG Forsta
  • I love Confirmit, the only negative is that my experience using any other program is always terrible in comparison.
  • I had Confirmit rep come into the office and was disapointed that they didn't have much informaton on how to use it as a researcher in marking research, perhaps employing more internal marketing researchers would help that.
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ScreenShots