JitBit Help Desk vs. Microsoft System Center Service Manager
JitBit Help Desk vs. Microsoft System Center Service Manager
Product | Rating | Most Used By | Product Summary | Starting Price |
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JitBit Help Desk | Small Businesses (1-50 employees) | JitBit Help Desk from JitBit Software is a cloud-based or installed help desk solution with a ticketing system, knowledge base, and related features. | N/A | |
Microsoft System Center Service Manager | N/A | Microsoft System Center Service Manager is an integrated platform that is designed for automating and adapting IT Service Management best practices to an organization’s requirements. The platform includes built-in processes for incident and problem resolution, change control and asset lifecycle management. | N/A |
JitBit Help Desk | Microsoft System Center Service Manager | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
JitBit Help Desk | Microsoft System Center Service Manager | |
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Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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ITSM asset management |
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Change management |
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JitBit Help Desk | Microsoft System Center Service Manager | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | SAP Service Cloud Score 8.7 out of 10 | Ivanti Neurons for ITSM Score 9.1 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
JitBit Help Desk | Microsoft System Center Service Manager | |
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Likelihood to Recommend | 10.0 (3 ratings) | 8.8 (7 ratings) |
Support Rating | - (0 ratings) | 8.9 (2 ratings) |
JitBit Help Desk | Microsoft System Center Service Manager | |
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Likelihood to Recommend | JitBit Software | Microsoft |
Pros | JitBit Software | Microsoft |
Cons | JitBit Software | Microsoft |
Support Rating | JitBit Software No answers on this topic | Microsoft |
Alternatives Considered | JitBit Software | Microsoft |
Return on Investment | JitBit Software | Microsoft |
ScreenShots |