JitBit HelpDesk - Flexible and Easy to Use
May 26, 2021
JitBit HelpDesk - Flexible and Easy to Use
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with JitBit Help Desk
JitBit HelpDesk is used across the whole district from technology to custodial and maintenance. It handles all critical and non-critical requests for the school district. Users can submit requests to specific categories and they are routed to the appropriate end support personnel.
- Flexibility.
- Customizability.
- Effective communication.
- Historical tracking of issues and requests.
- Reporting.
- Better feature request timing.
- Email notification filtering.
- Automation of integrations.
- Improved efficiency.
- Improved communication.
- Improved tracking of issues and requests.
JitBit just had the feature set at the cost point we were willing to spend. Nothing against the other products, but this one just fit our model better.
Do you think JitBit Help Desk delivers good value for the price?
Yes
Are you happy with JitBit Help Desk's feature set?
Yes
Did JitBit Help Desk live up to sales and marketing promises?
Yes
Did implementation of JitBit Help Desk go as expected?
Yes
Would you buy JitBit Help Desk again?
Yes