Jitterbit vs. JMP Pro

This is a great tool for bringing data out of your locked, internal systems and getting it into the cloud. It meshes well with Salesforce and is fairly easy to use, helping the transition from other older, more complex tools into a more modern environment. It has lots of competition in this space and some are better than others, but if your data is straight forward and you know it well, Jitterbit will get the job done. If you are not as close or comfortable with your data and need to do some wildly complex migrations, there might be better packages out there for you.

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JMP Pro is perfectly suited for statistical analysis but users should have some statistical knowledge before using it since there may be some terms/functions in the software that are not widely used in other fields. No prior coding experience is needed to use JMP Pro. However, most people doing data processing would prefer to code their analysis.

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• UI is super easy to understand with a low learning curve so admins can figure it out and maintain it without breaking anything.
• It's FREE! There's a paid version too but I like that you can use most of the features for free and they're not pushy with buying.
• There's a great user community that you can google and ask any questions. Most problems I've encountered have been posted and answered already.

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• Several types of segmentation models
• Conjoint design
• VERY user-friendly

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• Migrating operations from QA to Production work well for initial deployment, however, when migrating an update to an existing job to production, sometimes certain project items are duplicated. This is not the end of the world... the duplicates can be removed, but would be nice if it was not required.
• I have not found a way to trap under-the-covers SOAP errors (for example, when a query you are running against Salesforce takes too long). You get a warning error in the operation log that the job only pulled a "partial" file, but it does not fail.

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• JMP Pro is a really powerful tool for doing statistical analysis. Although the click environment does not require coding experience, new learners will still need to take a long time to know the parameters in the function before performing any analysis.
• The output from JMP Pro analysis (regression analysis) is not always easy to understand, especially when the parameters are programmed differently with the other similar software.

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I have been evaluating other tools as a continuous improvement practice. I would like something that would be easier to use for a non-technical user. I work for a small organization and have no back-up for Jitterbit if something happens to me. We don't have the technically savvy employees to understand it.

JMP Pro is a great tool, but it's not user friendly. JMP Pro is something that requires a lot of trial and error to figure out. Minitab is far more user friendly and their help guides walk new users how to do everything. JMP Pro requires taking the time to do the STIPs course, or brute force figuring it out.

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They have some of the best support of any software vendor that we use. They always get our issues resolved quickly

Evaluated Dell Boomi and Celigo as alternatives prior to purchasing Jitterbit. We went with Jitterbit at that time because we could handle all changes ourselves without any assistance from Jitterbit, and we liked their size and nimbleness. Dell Boomi was too big for us, and Celigo at that time did not have a self-service model. Every change had to go through them (although that has since changed). We were not in a position to be able to wait for someone to make changes for us given the rate of change within the business.

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I use both JMP Pro and Minitab. JMP Pro works great for doing the work that needs live edit functionable, and the ability to filter charts on the go. Minitab is what I use for capability analysis and MSAs as the overall UI is much cleaner, and is far nicer to present to management than JMP Pro.

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• The time it takes to connect systems has reduced by orders of magnitude. Previously, we would custom-develop connectors between various systems and they would all be managed by different vendors. With Jitterbit speed-to-deploy and the efficiency gained by managing all connections in one dashboard has been the greatest piece of the ROI.

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• None. It's cheaper than SPSS. You could probably get by with the basic JMP package.

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