Jitterbit vs. Swagger Open Source, supported by SmartBear

This is a great tool for bringing data out of your locked, internal systems and getting it into the cloud. It meshes well with Salesforce and is fairly easy to use, helping the transition from other older, more complex tools into a more modern environment. It has lots of competition in this space and some are better than others, but if your data is straight forward and you know it well, Jitterbit will get the job done. If you are not as close or comfortable with your data and need to do some wildly complex migrations, there might be better packages out there for you.

Incentivized

To my opinion Swagger Open Source is a very good tool to quickly produce an api documentation, that how I use it.Swagger can also produce an open api file to generate an api for our application server (Inersystems Iris) but we don't use this functionality for now. We plan to use more Swagger features in the future.

Incentivized

• UI is super easy to understand with a low learning curve so admins can figure it out and maintain it without breaking anything.
• It's FREE! There's a paid version too but I like that you can use most of the features for free and they're not pushy with buying.
• There's a great user community that you can google and ask any questions. Most problems I've encountered have been posted and answered already.

Incentivized

• Produce documentation
• user interface to create api definition
• reusability of data description

Incentivized

• Migrating operations from QA to Production work well for initial deployment, however, when migrating an update to an existing job to production, sometimes certain project items are duplicated. This is not the end of the world... the duplicates can be removed, but would be nice if it was not required.
• I have not found a way to trap under-the-covers SOAP errors (for example, when a query you are running against Salesforce takes too long). You get a warning error in the operation log that the job only pulled a "partial" file, but it does not fail.

Incentivized

• for me the UI can be more simple
• too many functionnalities when just want to produce doc, can be a separate app
• A french documentation will be apreciated

Incentivized

I have been evaluating other tools as a continuous improvement practice. I would like something that would be easier to use for a non-technical user. I work for a small organization and have no back-up for Jitterbit if something happens to me. We don't have the technically savvy employees to understand it.

They have some of the best support of any software vendor that we use. They always get our issues resolved quickly

Evaluated Dell Boomi and Celigo as alternatives prior to purchasing Jitterbit. We went with Jitterbit at that time because we could handle all changes ourselves without any assistance from Jitterbit, and we liked their size and nimbleness. Dell Boomi was too big for us, and Celigo at that time did not have a self-service model. Every change had to go through them (although that has since changed). We were not in a position to be able to wait for someone to make changes for us given the rate of change within the business.

Incentivized

We use swagger only to generate the API documentation, for testing the APIs, we use Postman. We don't find an other tools for producing API documentation in web pages and also in pdf files. Postman is a good complement for testing APIs on InterSystems IRIS (a powerful application server and DB manager) which implements these APIs.

Incentivized

• The time it takes to connect systems has reduced by orders of magnitude. Previously, we would custom-develop connectors between various systems and they would all be managed by different vendors. With Jitterbit speed-to-deploy and the efficiency gained by managing all connections in one dashboard has been the greatest piece of the ROI.

Incentivized

• Less time to produce our documentation
• Documentation can be accessed online, this is a plus for our customers and partners
• Great tools to communicate with other project actors

Incentivized