TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Jive

    Score8.7 out of 10
    N/AJive Software, part of the Aurea family of customer experience solutions, provides the gateway to an organization's most important assets – its knowledge and people. Jive's interactive intranet solution promises to connect people, information and ideas to help businesses outpace their competitors. The vendor says the product has more than 30 million users worldwide across every industry, and is consistently recognized as a leader by top analyst firms.N/A

    Toggl Track

    Score9 out of 10
    N/AA solution for employee time tracking software that allows your team to track time on multiple platforms with just one click, featuring integrations with 100+ apps via browser extensions, and native calendar and integrations for any preferred project management tools.

    $10

    per month

    Pricing
    JiveToggl Track
    Editions & Modules
    No answers on this topic
    Starter
    $10.00
    per month
    Premium
    $20.00
    per month
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    JiveToggl Track
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    JiveToggl Track
    Considered Both Products
    Aurea
    No answer on this topic
    Toggl
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    19 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    17 Answers
    Happy with the feature set
    No answers on this topic
    95%
    Happy with the feature set
    18 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    15 Answers
    Implementation went as expected
    No answers on this topic
    94%
    Implementation went as expected
    16 Answers
    Best Alternatives
    JiveToggl Track
    Small Businesses
    HCL Connections
    Score9 out of 10
    Time Doctor
    Score8 out of 10
    Medium-sized Companies
    HCL Connections
    Score9 out of 10
    Buddy Punch
    Score10 out of 10
    Enterprises
    HCL Connections
    Score9 out of 10
    TimeCamp
    Score7.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    JiveToggl Track
    Likelihood to Recommend
    9.1
    (37 ratings)
    9.8
    (38 ratings)
    Likelihood to Renew
    6.6
    (17 ratings)
    -
    (0 ratings)
    Usability
    6.1
    (4 ratings)
    9.2
    (3 ratings)
    Availability
    5.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    6.9
    (2 ratings)
    8.6
    (9 ratings)
    Online Training
    5.0
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    3.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    JiveToggl Track
    Likelihood to Recommend
    Aurea
    It's definitely worth considering Jive for the type of application we've developed i.e. a central shared repository for all employees to host and discuss information. I can't say I have ever used a superior tool, but they may exist. I'm just not sure I would want to use it exclusively for file hosting, though. It does integrate with various other tools, so perhaps it would be fine if used in conjunction with another tool for that purpose.
    Incentivized
    Read full review
    Toggl
    I have been using Toggl for about seven years now, and I absolutely love it. It keeps me on track with the tasks I complete throughout the day. Tracking my time makes me more accountable for the work I produce and how much time my work takes. Having the breakdown of my tasks helps inform decisions on hiring support staff. I can see exactly where my time goes and then formulate a strategy to either bring in more help, delegate work, or re-prioritize. When coupled with other productivity apps (I particularly use ToDoist), you can unlock even more of Toggl's power. Toggl Track isn't so much a checklist tool--it's a time tracker; but when I integrate my to-do app with the time tracking, I can quickly and easily switch between tasks without disrupting workflow.
    Incentivized
    Read full review
    Pros
    Aurea
    • Individual design
    • Presence of Russian language (localization can be independently established)
    • You can configure several information tapes with different themes. One for work, the second for communication
    • A newly-arrived network user immediately receives a prepared block for beginners. After completing several game tasks, the user will receive the basics of using Jive.
    • There is a template for each scenario. There is even a template for planning R&D, and there are more than twenty of them.
    • Integrates with MS Office, Google Drive, Google Docs
    • There are all platforms (even Winphone and blackberry)
    • You can create forum threads
    Incentivized
    Read full review
    Toggl
    • Toggl integrates smoothly across multiple devices. I can seamlessly move from the field on my phone to the office on my computer and utilize Toggl the entire time.
    • It has great customization. Setting up multiple customers in a variety of ways is easy and quick to do. We haven't found something we needed that we couldn't set up.
    • The reporting is clean and informative. Reports can be generated for multiple criteria.
    Incentivized
    Read full review
    Cons
    Aurea
    • Search functionality is very weak
    • The information architecture and taxonomy doesnt allow for easy discoverability of content
    • It's hard to navigate the and find spaces/groups that I already know about
    • The main profile/interface does not allow easy access to key tasks or common tasks.
    Read full review
    Toggl
    • I am genuinely trying to come up with room for improvement, but I am struggling
    • Toggl is seriously my favorite tool I use as a freelancer, and they offer so much functionality for free - that's why I always write reviews
    • Maybe they could make it a little easier to adjust time tracking mistakes (leaving the timer running too long) -- I have to do several clicks to fix it and I make this error frequently
    Incentivized
    Read full review
    Likelihood to Renew
    Aurea
    There are always external factors that can impact this decision but currently, the Jive platform is maintaining its lead in the market place in this area. If the innovation in this space by Jive continues, then this number will remain high. Integration with other systems and adaptability to changes in the market or in client needs will also make this decision hard to predict more then 6 months into the future
    Read full review
    Toggl
    No answers on this topic
    Usability
    Aurea
    It was harder to use that expected. The admin needs to be code savvy to truly customize the system. And users need to trained on the system and the setup. Trainings and monitoring need to continue to enforce use.
    Read full review
    Toggl
    Very easy to use, can enter projects and tasks on the fly, can use either a timer or enter hours later manually, the interface is simple and intuitive. Has a mobile app that is also easy to use.
    Incentivized
    Read full review
    Reliability and Availability
    Aurea
    Uptime was OK. But there was one day that the system crashed for a whole day. Our company was unable to operate. And all the plugins to word/excel froze causing those systems to freeze.

    Jive posted a statement to the media saying all customers were up, but we were not.
    Read full review
    Toggl
    No answers on this topic
    Performance
    Aurea
    The product worked as designed. It just didn't work for our needs.
    Read full review
    Toggl
    No answers on this topic
    Support Rating
    Aurea
    They did an OK job when I needed them. Except for the one day the system went down. Jive pointed the finger at the hosting company, and the hosting company pointed the finger at Jive. No reliable information came to us.
    Read full review
    Toggl
    I haven't needed much support from Toggl, as it's mostly come from a small team trying out the tool. I'm not entirely sure what the best way to reach them would be if I did need them. I'm also not sure how responsive they would be to support requests. But I think it's positive that I have not needed them
    Incentivized
    Read full review
    Online Training
    Aurea
    Jive online training is there. It is OK/average. I feel some other companies are doing better. It is not a piece that is required to have a successfully implementation, but it could be useful to improve it
    Read full review
    Toggl
    No answers on this topic
    Implementation Rating
    Aurea
    If I did this over, I would hire out the implementation. They know the best practices and could have guided us to make an easier to use setup.
    Read full review
    Toggl
    No answers on this topic
    Alternatives Considered
    Aurea
    We had a Google phone number set up before and Jive was a lot better option than that. It is more consistent and can be configured much easier and with more advanced settings. Additionally, based on the pricing as well as working with the rep on our account, it was a perfect option for us
    Incentivized
    Read full review
    Toggl
    One year ago I compared it to several tools, trying to use them in parallel. Now I don't remember the exact names of those tools, but Toggl was the best for its simplicity. It is easier to use, with fewer clicks and hence less destruction
    Incentivized
    Read full review
    Return on Investment
    Aurea
    • reduce email traffic
    • reduce amount of files/documents scattered & lost across shared drives
    • increased discovery, awareness and interaction of historically more separated individuals & team functions across the organisation
    • from an IT perspective, we've benefited from improved IT operations (e.g. troubleshooting info shared and easily searched/found with all team members - such that even junior team members can solve technical problems outside of business hours, lessening the burden for standby/call-in for more senior team members)
    Incentivized
    Read full review
    Toggl
    • My timetracking needs are simple, so this is a great tool for me. Start the timer, stop the timer as client work is performed, whether that is uninterrupted time or not.
    • It is very easy to review work time invested for each of my clients, making it easy for me to track my daily time and review monthly hours for preparing invoices.
    • Daily time is automatically aggregated.
    • Each time entry can be tagged with work activity, or projects can be segmented and time assigned to the segments with start and stop times.
    Incentivized
    Read full review
    ScreenShots

    Jive Screenshots

    Screenshot of Jive's Interactive Intranet software provides a single platform for employee collaboration without complication.