Jobber vs. Raken

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jobber
Score 8.6 out of 10
N/A
Jobber is field service management software from the company of the same name in Edmonton, Alberta.
$39
per month 1 user
Raken
Score 10.0 out of 10
N/A
Raken provides mobile-first technology to streamline field workflows and build better projects for the construction industry.N/A
Pricing
JobberRaken
Editions & Modules
Core
$39
per month 1 user
Connect (individual)
$119
per month 1 user
Connect
$169
per month up to 5 users
Grow (individual)
$199
per month 1 user
Grow
$349
per month up to 10 users
Plus
$599
per month Up to 15 users
No answers on this topic
Offerings
Pricing Offerings
JobberRaken
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscount available for annual pricing.
More Pricing Information
Community Pulse
JobberRaken
Features
JobberRaken
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Jobber
-
Ratings
Raken
8.1
1 Ratings
14% above category average
Employee demographic data00 Ratings7.31 Ratings
Employment history00 Ratings8.21 Ratings
Job profiles and administration00 Ratings8.21 Ratings
Workflow for transfers, promotions, pay raises, etc.00 Ratings8.21 Ratings
Organizational charting00 Ratings8.21 Ratings
Organization and location management00 Ratings8.21 Ratings
Compliance data (COBRA, OSHA, etc.)00 Ratings8.21 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Jobber
-
Ratings
Raken
8.2
1 Ratings
18% above category average
Pay calculation00 Ratings8.21 Ratings
Support for external payroll vendors00 Ratings8.21 Ratings
Off-cycle/On-Demand payment00 Ratings8.21 Ratings
Benefit plan administration00 Ratings8.21 Ratings
Direct deposit files00 Ratings8.21 Ratings
Salary revision and increment management00 Ratings8.21 Ratings
Reimbursement management00 Ratings8.21 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Jobber
-
Ratings
Raken
8.2
1 Ratings
17% above category average
Tracking of all physical assets00 Ratings8.21 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Jobber
-
Ratings
Raken
8.4
1 Ratings
9% above category average
Dashboards00 Ratings8.21 Ratings
Standard reports00 Ratings8.21 Ratings
Custom reports00 Ratings9.11 Ratings
Data exportability00 Ratings8.21 Ratings
Construction Project & Field Management
Comparison of Construction Project & Field Management features of Product A and Product B
Jobber
-
Ratings
Raken
8.4
6 Ratings
12% above category average
Plan distribution & viewing00 Ratings8.24 Ratings
Plan markups & sharing00 Ratings8.13 Ratings
Issue tracking & punchlists00 Ratings8.25 Ratings
Photo documentation00 Ratings9.06 Ratings
Jobsite reports00 Ratings9.16 Ratings
Document sharing00 Ratings8.25 Ratings
RFI tools00 Ratings8.21 Ratings
Collaboration & approvals00 Ratings8.24 Ratings
As-built drawings00 Ratings8.21 Ratings
Mobile app00 Ratings9.16 Ratings
Submittal design and management00 Ratings8.21 Ratings
Checklists00 Ratings8.21 Ratings
Meeting Minutes00 Ratings8.21 Ratings
Specifications00 Ratings8.21 Ratings
Change orders00 Ratings8.21 Ratings
Estimating
Comparison of Estimating features of Product A and Product B
Jobber
-
Ratings
Raken
8.0
3 Ratings
5% above category average
Takeoff tools00 Ratings8.21 Ratings
Job costing00 Ratings8.23 Ratings
Cost databases00 Ratings8.23 Ratings
Cost calculator00 Ratings7.33 Ratings
Bid creation00 Ratings8.21 Ratings
Best Alternatives
JobberRaken
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MethodCRM
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Score 9.2 out of 10
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Score 1.8 out of 10
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Oracle Service
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Score 8.2 out of 10
InEight
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Score 8.3 out of 10
Enterprises
Oracle Service
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Score 8.2 out of 10
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Score 8.3 out of 10
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User Ratings
JobberRaken
Likelihood to Recommend
9.9
(22 ratings)
8.7
(6 ratings)
Likelihood to Renew
2.0
(1 ratings)
-
(0 ratings)
Usability
8.5
(18 ratings)
-
(0 ratings)
Support Rating
4.0
(2 ratings)
9.0
(4 ratings)
User Testimonials
JobberRaken
Likelihood to Recommend
Jobber - Field Service Software
The cost of Jobber is not suitable for a startup - even our company size is hard pressed to squeeze in other areas of business to afford the cost. Zenmaid or other maid-forward services may be better suited since Jobber seems to focus it's offerings on one-off as opposed to recurring services like ours. For business who do in-person estimates like ours, the streamlined estimate feature which causes increased conversion rates makes it worth the cost - as we anecdotally gain more business this way. However, if we switch to an online booking / instant booking model as opposed to in-person estimates, we may not require this feature. Zenmaid has a "gamified" residential booking page that was extremely high converting for us - we received sometimes 30+ inquiries per day due to the ease of use - MANY more completed inquiries than we receive now - but they didn't have a quoting and deposit collection tool - so here we are. If we used their instant booking feature we would have stayed due to the scheduling tool, gap finder, prevention of double booking employees, and cleaning service focus, as well as significantly reduced pricing.
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Raken
Easy sub-contractor management ability, time tracking, resource planning and the easy tracking of project equipment using Raken is even enjoyable. Team coordination and project comments and recording sharing among the team members, this is a great tool for that.
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Pros
Jobber - Field Service Software
  • The program and schedule is easy to use, operate, and easy to navigate
  • Jobber offers the monthly fee at a very affordable price point
  • Jobber makes it easy for my employees to clock in.
  • Jobber makes it easy for me to adjust time and tailor each employee's Jobber experience
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Raken
  • Great iPhone application - The application makes reporting and adding photos very easy.
  • It's easy to navigate different days and reports. Or to find keywords or subcontractors and when they performed work.
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Cons
Jobber - Field Service Software
  • For us, sometimes doesn't save the data, just gone, especially terrible if you have a data interruption since it has zero offline capability.
  • I think the price is way high now, made the mistake of 'upgrading' and cannot go back.
  • In my experience, way too easy to create a duplicate entry of anything, then near impossible to clean up, unless you notice it immediately.
  • I found no merge functionality. Same client has two entries? Too bad.
  • In my experience, does not work with Xero accounting software, took a long time to figure that out especially since they advertise it and that was why we chose both of them, for the supposed integration. For us, Quickbooks was also a pain.
  • In my experience, the app is unusable, must use the web version on a mobile device.
  • In my experience, the integrated payment processing cannot accept debit in Canada, only credit cards.
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Raken
  • Sometimes the app will run slow or crash on the guys in the field. It doesn't happen too often though.
  • An easier way to download all project Daily Reports at one time.
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Likelihood to Renew
Jobber - Field Service Software
I am anxious to replace it but there will be effort to learn and switch.
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Raken
No answers on this topic
Usability
Jobber - Field Service Software
Jobber is an easy-to-use and friendly software designed for efficiency. Its interface is well-organized, ensuring that each section is intuitive and accessible. Users can navigate smoothly through tasks, making project management simpler. Overall, Jobber enhances productivity and streamlines operations, making it a valuable tool for various projects.
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Raken
No answers on this topic
Support Rating
Jobber - Field Service Software
There is hardly an app that covers it all while staying simple and wrapping up the process. From the filing of the request, everything goes smoothly following a natural progression. Reports are insightful, give you an instant overview and easy to understand. In addition, you can easily track any information from those on clients to expense tracking.
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Raken
Raken has an excellent support team. Raken are pretty prompt with getting back to you. Raken also has a convenient chat feature on their website. All their support members are friendly and are good at helping you understand and resolve your issues.
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Alternatives Considered
Jobber - Field Service Software
Square only allows for scheduling to one person. And my team couldn’t see their schedules. As a cleaning company, I need to let cleaners know what their pay is without them seeing what I’m charging. That’s game changer about Kobber.
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Raken
Vista is TTI's accounting software program. It is extremely well suited for the construction projects. Team, which is similar to Raken, is more advance however the program is also more expensive.
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Return on Investment
Jobber - Field Service Software
  • It has dramatically helped keep us organized
  • It has helped us keep payments taken care of and ensures that we don't miss an invoice
  • It is great for our lead process
  • I would like to see a lead board or line to help keep track of leads
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Raken
  • Less need to travel to each job site.
  • Automated emailed reports to clients reduces the number of meetings/conversations about what is happening on the project.
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ScreenShots