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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Jobber

    Score8.6 out of 10
    N/AJobber is field service management software from the company of the same name in Edmonton, Alberta.

    $39

    per month 1 user

    Raken

    Score10 out of 10
    N/ARaken provides mobile-first technology to streamline field workflows and build better projects for the construction industry.N/A
    Pricing
    JobberRaken
    Editions & Modules
    Core
    $39
    per month 1 user
    Connect (individual)
    $119
    per month 1 user
    Connect
    $169
    per month up to 5 users
    Grow (individual)
    $199
    per month 1 user
    Grow
    $349
    per month up to 10 users
    Plus
    $599
    per month Up to 15 users
    No answers on this topic
    Offerings
    Pricing Offerings
    JobberRaken
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual pricing.—
    More Pricing Information
    Community Pulse
    JobberRaken
    Considered Both Products
    Jobber - Field Service Software
    No answer on this topic
    Raken
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    20 Answers
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    19 Answers
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    20 Answers
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    17 Answers
    No answers on this topic
    Implementation went as expected
    95%
    Implementation went as expected
    20 Answers
    No answers on this topic
    Features
    JobberRaken
    Human Resource Management
    Comparison of Human Resource Management features of Jobber and Raken
    Feature
    Jobber
    -
    Ratings
    Raken
    8.1
    1 Ratings
    15% above category average
    Employee demographic data00 Ratings7.31 Ratings
    Employment history00 Ratings8.21 Ratings
    Job profiles and administration00 Ratings8.21 Ratings
    Workflow for transfers, promotions, pay raises, etc.00 Ratings8.21 Ratings
    Organizational charting00 Ratings8.21 Ratings
    Organization and location management00 Ratings8.21 Ratings
    Compliance data (COBRA, OSHA, etc.)00 Ratings8.21 Ratings
    Payroll Management
    Comparison of Payroll Management features of Jobber and Raken
    Feature
    Jobber
    -
    Ratings
    Raken
    8.2
    1 Ratings
    19% above category average
    Pay calculation00 Ratings8.21 Ratings
    Support for external payroll vendors00 Ratings8.21 Ratings
    Off-cycle/On-Demand payment00 Ratings8.21 Ratings
    Benefit plan administration00 Ratings8.21 Ratings
    Direct deposit files00 Ratings8.21 Ratings
    Salary revision and increment management00 Ratings8.21 Ratings
    Reimbursement management00 Ratings8.21 Ratings
    Asset Management
    Comparison of Asset Management features of Jobber and Raken
    Feature
    Jobber
    -
    Ratings
    Raken
    8.2
    1 Ratings
    19% above category average
    Tracking of all physical assets00 Ratings8.21 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Jobber and Raken
    Feature
    Jobber
    -
    Ratings
    Raken
    8.4
    1 Ratings
    9% above category average
    Dashboards00 Ratings8.21 Ratings
    Standard reports00 Ratings8.21 Ratings
    Custom reports00 Ratings9.11 Ratings
    Data exportability00 Ratings8.21 Ratings
    Construction Project & Field Management
    Comparison of Construction Project & Field Management features of Jobber and Raken
    Feature
    Jobber
    -
    Ratings
    Raken
    8.4
    6 Ratings
    10% above category average
    Plan distribution & viewing00 Ratings8.24 Ratings
    Plan markups & sharing00 Ratings8.13 Ratings
    Issue tracking & punchlists00 Ratings8.25 Ratings
    Photo documentation00 Ratings9.06 Ratings
    Jobsite reports00 Ratings9.16 Ratings
    Document sharing00 Ratings8.25 Ratings
    RFI tools00 Ratings8.21 Ratings
    Collaboration & approvals00 Ratings8.24 Ratings
    As-built drawings00 Ratings8.21 Ratings
    Mobile app00 Ratings9.16 Ratings
    Submittal design and management00 Ratings8.21 Ratings
    Checklists00 Ratings8.21 Ratings
    Meeting Minutes00 Ratings8.21 Ratings
    Specifications00 Ratings8.21 Ratings
    Change orders00 Ratings8.21 Ratings
    Estimating
    Comparison of Estimating features of Jobber and Raken
    Feature
    Jobber
    -
    Ratings
    Raken
    8.0
    3 Ratings
    6% above category average
    Takeoff tools00 Ratings8.21 Ratings
    Job costing00 Ratings8.23 Ratings
    Cost databases00 Ratings8.23 Ratings
    Cost calculator00 Ratings7.33 Ratings
    Bid creation00 Ratings8.21 Ratings
    Best Alternatives
    JobberRaken
    Small Businesses
    Kickserv
    Score9.3 out of 10
    CMiC Construction Platform
    Score7.5 out of 10
    Medium-sized Companies
    No answers on this topic
    Autodesk Build
    Score8.6 out of 10
    Enterprises
    No answers on this topic
    Revit
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    JobberRaken
    Likelihood to Recommend
    9.9
    (22 ratings)
    8.7
    (6 ratings)
    Likelihood to Renew
    2.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.5
    (18 ratings)
    -
    (0 ratings)
    Support Rating
    4.0
    (2 ratings)
    9.0
    (4 ratings)
    User Testimonials
    JobberRaken
    Likelihood to Recommend
    Jobber - Field Service Software
    The cost of Jobber is not suitable for a startup - even our company size is hard pressed to squeeze in other areas of business to afford the cost. Zenmaid or other maid-forward services may be better suited since Jobber seems to focus it's offerings on one-off as opposed to recurring services like ours. For business who do in-person estimates like ours, the streamlined estimate feature which causes increased conversion rates makes it worth the cost - as we anecdotally gain more business this way. However, if we switch to an online booking / instant booking model as opposed to in-person estimates, we may not require this feature. Zenmaid has a "gamified" residential booking page that was extremely high converting for us - we received sometimes 30+ inquiries per day due to the ease of use - MANY more completed inquiries than we receive now - but they didn't have a quoting and deposit collection tool - so here we are. If we used their instant booking feature we would have stayed due to the scheduling tool, gap finder, prevention of double booking employees, and cleaning service focus, as well as significantly reduced pricing.
    Read full review
    Raken
    Easy sub-contractor management ability, time tracking, resource planning and the easy tracking of project equipment using Raken is even enjoyable. Team coordination and project comments and recording sharing among the team members, this is a great tool for that.
    Incentivized
    Read full review
    Pros
    Jobber - Field Service Software
    • The program and schedule is easy to use, operate, and easy to navigate
    • Jobber offers the monthly fee at a very affordable price point
    • Jobber makes it easy for my employees to clock in.
    • Jobber makes it easy for me to adjust time and tailor each employee's Jobber experience
    Incentivized
    Read full review
    Raken
    • Great iPhone application - The application makes reporting and adding photos very easy.
    • It's easy to navigate different days and reports. Or to find keywords or subcontractors and when they performed work.
    Incentivized
    Read full review
    Cons
    Jobber - Field Service Software
    • For us, sometimes doesn't save the data, just gone, especially terrible if you have a data interruption since it has zero offline capability.
    • I think the price is way high now, made the mistake of 'upgrading' and cannot go back.
    • In my experience, way too easy to create a duplicate entry of anything, then near impossible to clean up, unless you notice it immediately.
    • I found no merge functionality. Same client has two entries? Too bad.
    • In my experience, does not work with Xero accounting software, took a long time to figure that out especially since they advertise it and that was why we chose both of them, for the supposed integration. For us, Quickbooks was also a pain.
    • In my experience, the app is unusable, must use the web version on a mobile device.
    • In my experience, the integrated payment processing cannot accept debit in Canada, only credit cards.
    Read full review
    Raken
    • Sometimes the app will run slow or crash on the guys in the field. It doesn't happen too often though.
    • An easier way to download all project Daily Reports at one time.
    Incentivized
    Read full review
    Likelihood to Renew
    Jobber - Field Service Software
    I am anxious to replace it but there will be effort to learn and switch.
    Read full review
    Raken
    No answers on this topic
    Usability
    Jobber - Field Service Software
    Jobber is an easy-to-use and friendly software designed for efficiency. Its interface is well-organized, ensuring that each section is intuitive and accessible. Users can navigate smoothly through tasks, making project management simpler. Overall, Jobber enhances productivity and streamlines operations, making it a valuable tool for various projects.
    Read full review
    Raken
    No answers on this topic
    Support Rating
    Jobber - Field Service Software
    There is hardly an app that covers it all while staying simple and wrapping up the process. From the filing of the request, everything goes smoothly following a natural progression. Reports are insightful, give you an instant overview and easy to understand. In addition, you can easily track any information from those on clients to expense tracking.
    Incentivized
    Read full review
    Raken
    Raken has an excellent support team. Raken are pretty prompt with getting back to you. Raken also has a convenient chat feature on their website. All their support members are friendly and are good at helping you understand and resolve your issues.
    Incentivized
    Read full review
    Alternatives Considered
    Jobber - Field Service Software
    Square only allows for scheduling to one person. And my team couldn’t see their schedules. As a cleaning company, I need to let cleaners know what their pay is without them seeing what I’m charging. That’s game changer about Kobber.
    Read full review
    Raken
    Vista is TTI's accounting software program. It is extremely well suited for the construction projects. Team, which is similar to Raken, is more advance however the program is also more expensive.
    Incentivized
    Read full review
    Return on Investment
    Jobber - Field Service Software
    • It has dramatically helped keep us organized
    • It has helped us keep payments taken care of and ensures that we don't miss an invoice
    • It is great for our lead process
    • I would like to see a lead board or line to help keep track of leads
    Read full review
    Raken
    • Less need to travel to each job site.
    • Automated emailed reports to clients reduces the number of meetings/conversations about what is happening on the project.
    Incentivized
    Read full review
    ScreenShots